Ordered from these guys a couple times and never had an issue. Until a few days ago, I did have an issue. I reached out to Customer Care and Arra was absolutely superb to deal with. The mistake was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought Artisan Key83 Mid XXL. Arrived next day and well packaged. Easy to use website with nice features. Good to see a UK based vendor selling esports gear.
Bought 2 Artisan mousepads, plenty of mouse skates and grip tape from EsportsGear.uk, never had any problems with them. Products are fairly priced (especially when you consider stuff like the Art... Mehr ansehen
Unternehmen hat geantwortet
So I was researching mouses and saw lamzu was quite popular, and went to Esports Gear to buy one. Honestly felt abit risky buying from here as its unknown to me. However the customer service was on po... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gear For Gamers.
Kontaktinformationen
Vereinigtes Königreich
- www.esportsgear.uk/pages/help
- esportsgear.uk
4.8
Hervorragend
446 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good experience
Was fast and simple, product arrived in perfect condition, no issues at all.
23. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey, Jack!
Thanks so much for your review! 🌟 We’re thrilled to hear that your experience was smooth and that your product arrived in perfect condition.
If you ever need anything else, don’t hesitate to reach out.
Happy gaming,
Jooane
Highly recommended
Good range of products. Reasonable pricing. Fast dispatch. Highly recommended.
16. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey, Richard!
We appreciate you taking the time to review us. Glad you found what you needed and got it fast.
Happy gaming!
Jooane
Great customer service
11. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Lee,
Thanks for the five star! We're happy you had a great experience.
Enjoy your new gear,
Joanne
Great overall service and support!
I ordered the incorrect skates for my superlight 2 -_- arranged a speedy return for refund.
I then ordered the correct skates it was on the 8th business day without delivery, contacted support and they sent out my item again, it arrived 2 days later :)
11. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Jack,
Thanks for reaching out and sharing your experience! We're happy to hear our support team was able to help get you the correct mouse skates for your Superlight 2.
We appreciate your patience while we got things sorted.
If you have any other questions or concerns, please don't hesitate to let us know.
Happy Gaming!
Joanne
Esportsgear.UK are my hero’s
Esportsgear.UK are my hero’s, they’re one of 2 people in the UK you can get great peripherals and accessories for PC gaming. Super fast delivery and really reliable. I will continue to be a frequent customer!
26. Juni 2024
Antwort von Esports Gear
Hey Rose,
That's amazing to hear we're one of your go-to spots for PC gaming gear!
Thanks for being a frequent customer, we really appreciate your continued support! If you ever need anything, don't hesitate to reach out.
Happy gaming,
Joanne
Antwort von Esports Gear
Hey Curtis,
That's awesome to hear! Glad you got your stuff super fast and love the products.
Enjoy your new gear!
Joanne
Antwort von Esports Gear
Hi Lucian,
Thanks for the review! We're happy to hear you received your order quickly.
Enjoy your gear!
Joanne
Went out of their way to please
Item ordered was out of stock so an alternative was arranged.
Delays with courier service was annoying, but this was out of Esports control.
This is a revised review as Esports responded quickly and went the extra mile. So many thanks.
18. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi there Iain,
Thanks for the update! We're thrilled you had a positive experience despite the initial setback.
We're always here to help in any way we can, so if anything goes wrong in the future, please don't hesitate to reach out.
Happy Gaming!
Joanne
Great part of the UK peripheral space.
Great product, great shipping and great communication. Have bought things before and will 100% buy again!
20. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi ducky surge,
Thanks for the epic review! We're thrilled you had a great experience across the board.
We appreciate you coming back for more 🫶
Happy gaming,
Joanne
Reliable, Fast, Simple
Always delivers within 2-3 days with minimal processing time, items arrive as described and overall a great destination for purchasing gaming peripherals in the UK.
17. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Fabian,
Awesome! Thanks so much for the revoew.
We appreciate you choosing us for your UK gaming needs!
If there's anything else, don't hesitate to let us know.
Happy gaming!
Joanne
Spot On
Normally can't be bothered with reviews but the customer service and delivery from Esports Gear is outstanding. Genuinely hope they flourish and expand their stock so I can buy from them more often.
21. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Dave,
Thanks for the review!
We're constantly working on expanding our stock to offer a wider range of products~
You can join our discord to learn about it first: https://discord.com/invite/MyXwNBa
Enjoy your new gear
Joanne
Excellent product very fast delivery…
Excellent product very fast delivery highly recommended
15. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey there, Jim!
Great to hear! We're thrilled you're happy with the product and the speedy delivery.
Really appreciate the recommendation, that means a lot!
Happy gaming~
Joanne
Very good customer service
Very good customer service
I havent recieved the item yet but I emailed the customer service and they responded and helped me. Would Recommend.
11. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey there, Beerez
Awesome! Glad you had a great customer service experience.
We understand you haven't received your item yet, but we're happy to hear our team was helpful.
Thanks for the recommendation, we really appreciate it!
Happy gaming~
Joanne
Pretty good overall
Pretty good range of products, delivery was quite quick.
My only downside is when I payed (with PayPal) there was no option for a faster delivery but as stated it was quite quick anyway.
Will use again
25. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Richard,
Awesome! Glad you dig the selection and that your stuff got there fast.
No worries about the faster shipping with PayPal yet - totally hear you though, and we'll keep that in mind for sure.
Thanks for the feedback, appreciate it!
Enjoy your new gear,
Joanne
top tier customer service
29. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey there Tom,
We're stoked to hear you had a great experience.
If you ever need anything else, don't hesitate to reach out. We're always happy to help.
Enjoy your new gear!
Joanne
Easy to navigate and fast delivery.
Easy to navigate and fast delivery.
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey there Consumer,
Thanks for the awesome review! Glad you cruised through our site and got your stuff fast.
Hit us up anytime if you need anything else.
Happy gaming!
Joanne
my review
found them on google for viper v3 hyperspeed skates, i bought replacement skates for my mouse. delivery was faster than they stated and came in two days after order
5. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi stgihs!
Thanks for the review! We're thrilled you were able to find the Viper V3 Hyperspeed skates you needed.
Feel free to reach out if you ever need anything else. We're always happy to help.
Happy gaming,
Joanne
Slow delivery
Slow delivery. At least you dont have to pay for it. Ah u do...
28. April 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hiya,
Thanks for taking the time to leave some feedback - we take all feedback, good or bad, very seriously.
Sincerest apologies for the delivery delay, we appreciate this can be frustrating, however so we do everything in our power to ensure customers orders arrive in time, unfortunately delays with the courier are outside of our control.
With that being said, if you can get in touch with our customer service team via our contact page with your name and order number, and confirm whether you have received your order or not, then we will be able to look into this further for you.
Thanks again,
Billy
Everything was perfect
Everything was perfect, also free pack of sweets in the parcel was amazing one of my favourite sweets you put in there.
13. April 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hiya Nathan,
Sweet review, dude!, thanks for letting us know everything was awesome. Glad we could hook you up with your new gear and your favourite candy!
Hit us up anytime if you need anything else.
Happy gaming,
Joanne
Excellent!
How have I not used these guys before? Fast service on an item that none of the usual suspects had. They even included a pack of haribo, much like Overclockers used to. Definitely going to be my go-to for any peripherals from here on in. Many thanks indeed!
22. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Duncan,
Thanks a bunch for the fantastic review! 🌟 We're thrilled to be your newfound go-to for peripherals. It warms our hearts to hear that our fast service and unique offerings hit the mark. And who can resist a sweet treat? We're delighted you enjoyed the pack of Haribo – a little extra something to brighten your day.
Enjoy your gear,
Joanne
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