Ordered from these guys a couple times and never had an issue. Until a few days ago, I did have an issue. I reached out to Customer Care and Arra was absolutely superb to deal with. The mistake was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought Artisan Key83 Mid XXL. Arrived next day and well packaged. Easy to use website with nice features. Good to see a UK based vendor selling esports gear.
Bought 2 Artisan mousepads, plenty of mouse skates and grip tape from EsportsGear.uk, never had any problems with them. Products are fairly priced (especially when you consider stuff like the Art... Mehr ansehen
Unternehmen hat geantwortet
So I was researching mouses and saw lamzu was quite popular, and went to Esports Gear to buy one. Honestly felt abit risky buying from here as its unknown to me. However the customer service was on po... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gear For Gamers.
Kontaktinformationen
Vereinigtes Königreich
- www.esportsgear.uk/pages/help
- esportsgear.uk
4.8
Hervorragend
446 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Esports Gear
Cheers Cameron!
Glad the delivery was smooth and the prices hit the mark <3
Happy gaming,
Mark
Order came fast and it was exactly what…
Order came fast and it was exactly what I ordered. Highly recommend
28. August 2025
Antwort von Esports Gear
Hey Kenzie,
Thanks for dropping the 5-stars! Great to hear your order arrived quickly and exactly as expected.
Enjoy the new gear 🤟
Mark
Go to place
Always my go to place to order gaming peripherals, skates, whatever it may be, knowladgable people which makes the stock selection top quality.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Patryk,
Really appreciate the kind words. We take pride in curating quality gear, so it’s great to know we’re your go-to! :-)
Enjoy the new gear <3
Mark
They dispatched quickly...
They dispatched quickly, great quality and reasonable prices! Shame the Delivery company didn't deliver within the time frame i paid extra for.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Georgie,
Thanks for taking the time to drop us a review!
We really appreciate the feedback (the positive and the negative) - sorry to hear your delivery was a little delayed by our delivery partner.
I've asked our customer care team to look into this to understand what happened and feed back to the courier so we can ensure our customer experience is as smooth and frictionless as possible 🤝
Enjoy the new gear! <3
Mark
Amazing delivery time for free and the…
Amazing delivery time for free and the material is soft on the skin with no friction 100 percent recommend
28. Juli 2025
Antwort von Esports Gear
Hey Aiden,
We love to hear it! Glad you're impressed with your pro sleeve 💪
Thanks for dropping us the 5-stars! <3
Cheers,
Mark
Great stuff
Fast delivery, item in excellent condition, seller most recommended
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Thanks Stav, we appreciate the kind words!
See you again soon 🤝
Cheers,
Mark
Everything was as expected
Everything was as expected. They were honest with the pricing and postage. They just seems a company to trust.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Dene,
Thanks for dropping us a 5-star review, we appreciate the support!
And I'm glad to see our customer care team were able to get your tech support issue moving forward.
Happy gaming 🤟
Mark
Arrived quickly products as described…
Arrived quickly products as described and fair price. I will likely return the next time i need mouse skates and such :)
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey hey!
Thanks for the 5-star review - we love to hear that <3
Glad we impressed and we can't wait to see you again soon 🤝
Happy gaming,
Mark
Antwort von Esports Gear
Hi Edwin,
Appreciate the 5 stars🙌
Glad everything went smoothly!
Happy gaming!
Joanne
Damaged Packaging
Mousepad was delivered in a slightly bent box which now makes the pad not lay flat. Not sure if it an issue from warehouse or courier but is very frustrating to use.
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Jacob,
Thanks for taking the time to leave a review, and we're really sorry to hear your mousepad didn't arrive in perfect condition.
We do our best to pack everything securely, but occasionally items can shift during transit. The good news is, the pad should naturally flatten out and settle after a bit of time and use, especially once it's had a chance to adjust to your room's climate.
We truly appreciate your feedback — it helps us keep improving. If you have any issues down the line, don’t hesitate to reach out! 😊
Joanne
Delivered a great product on time.
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Abbas,
Thanks so much for the 5 stars! 🙌
Glad to hear the product arrived on time.
Enjoy your new gear!
Joanne
Great Support
Initially the wrong product was sent, but customer support was extremely helpful and had a replacement sent out swiftly.
28. Mai 2025
Antwort von Esports Gear
Hey Brandon,
Thanks so much for the review!
Apologies again for the mix-up at first, but we’re really glad we could get it sorted quickly for you.
Appreciate your patience!
Happy gaming,
Joanne
I Bought the X-ray pad Jade Air Skates
I Bought the X-ray pad Jade Air speed skates and everything was packaged well. I was given constant updates on delivery tracking. They also have a leaflet within to give you a chance to get your order for free if you win a draw.
28. Mai 2025
Antwort von Esports Gear
Hi there,
Thanks for the review!
Glad to hear the skates arrived safely and that the tracking updates were helpful.
Hope you enjoy the skates — and good luck with the draw! 🙌
Cheers,
Joanne
Antwort von Esports Gear
Hey Ivan,
Thanks for the review!
So glad everything got to you nice and fast — enjoy!
Cheers
Joanne
Products delivered fast
Products delivered fast, also the contact support was great
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Vanghele,
Thanks for the review! 😄
Happy everything got to you fast~
Enjoy your new gear
Joanne
Had an issue
Had an issue, they never bothered responding
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Brad,
Thanks for taking the time to leave a review. We take all feedback seriously and always want to help when something’s gone wrong.
I’ve checked with our customer care team, and we can’t find any messages or orders linked to your name. We also used Trustpilot’s feature to request more information about your order so we could look into this properly and help you, but it looks like you didn’t respond.
A few possibilities, just in case:
1 - You might want to check your spam folder in case your mail provider was being overzealous and our reply ended up there by mistake.
2 - It’s also possible this review was meant for a different company; that kind of mix-up happens more often than you’d think.
3 - Or if you did place an order under different details, feel free to email us at customercare@esportsgear.uk, and we’ll be happy to help.
All the best,
Mark
Mouse arrived on time
Mouse arrived on time. However the box was badly damaged. Thankfully the mouse itself was fine and working great
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Izzy,
Thanks for the review!
Happy to hear the mouse is working great. Bit of a bummer about the box, but glad it made it to you safely in the end~
Happy gaming!
Joanne
Antwort von Esports Gear
Hi Yan,
Thanks for the review!
Glad you liked the item and that it got to you fast—always the goal!
Happy gaming!
Joanne
really fast shipping with package being…
really fast shipping with package being in great condition upon arrival, lovely jubbly.
1. April 2025
Antwort von Esports Gear
Hi Shahan,
Thanks for the review🫡
Speedy delivery and zero damage? we love to see it
Glad it pulled up lookin lovely jubbly 🙌
happy gaming!
Joanne
Huge variety, reasonable prices, fast service.
There’s a HUGE variety of peripherals available; all at incredibly reasonable prices. I bought a Lamzu Atlantis Mini from these guys. Mostly to support what I assume is a UK based store as opposed to somewhere like Amazon. Today whilst on a night shift I ordered a Ducky MIYA Pro and it has already been shipped. It hasn’t even hit 7:00AM yet. That’s with the FREE shipping option. Service has been impeccable so far. They also offer discounted prices on returned items. That’s what I went for with the Ducky MIYA Pro. I have more than enough trust in these guys and already know the product will be in perfect working order despite the box already being opened. Moving forward I’ll most likely order exclusively from these guys (and girls).
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Louis
MASSIVE thanks for the love! We’re thrilled to hear you’ve had such a great experience with us.
Stoked you’re rocking the Lamzu and snagged a sweet deal on the Ducky! We try our best to get orders out super quick, even with free shipping, so it's great to hear that's working well for you~
Hit us up anytime. Until then, enjoy the new gear and happy gaming!!
Cheers,
Joanne
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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