DS Bewertungen 

DS 7 CROSSBACK SUV plus the E-TENSE if you want the most bad expirence in yor life and a loat anxiaiety buy a citroen ds car , the wors car ever a loat o problesm the service the same the worse ..i have both the car from new i will go back to toyota

Delays and repairing costs are ridiculous! do not buy

Do not buy an electric hybrid car from DS. I have bought their petrol cars and never had a problem but the last car I purchased from them was electric and after warranty run out the car needed 3000 pounds worth of repairs and locked me out requiring towing to garage that I bought it from. While in warranty the passenger door had broken and then when just out of warranty the rear doors went. They could not see that all of the door handles were not fit for purpose and refused to help because BEFORE I bought the car at 15 months old the first service was done three months late on my purchase of the car. Really!!!!! That is a cop out. What has missing the first service by 3 months got anything to do with door handles. The door handles were never fit for purpose. They should all have been changed while in warranty not just one. Now after buying four DS cars three of which were petrol both I and I advise others, should never touch another DS hybrid or electric. Fingers burnt so never again and neither should the reader. Sound advice from 70 year old lady who was a good customer until taken advantage of by DS. Look elsewhere for a reliable electric car. These are far too risky.

Wow what an absolute joke this company is! My app says my car firmware needs an update. The link on the app to download the update file doesn’t work (says 404), so I called the customer support and after 3 transfers, one call drop and 20 minutes on hold a guy finally said he’d email me the link with a file to download. Well that link leads absolutely nowhere! There’s no file to download or any other links! I call them back and a lady on the phone said she’s not qualified to deal with this problem and the agent who is qualified (the one who sent me the broken link) is busy with other customers and will call me back sometime in the future!

Clearly no one knows what they’re doing and in the meantime my car infotainment doesn’t function properly because it needs in update. Car play won’t connect every time and the screen just goes black every now and then. I regret buying this car already

I was interested in purchasing a DS No 8 car at a cost of £55.000 but the staff who responded to my enquiries seemed to be poorly informed about the availability of the vehicle I wanted.
I was twice promised call backs but they didn’t materialise.
I was given erroneous information about vehicle specifications by a representative who admitted that he “ had not read the brochure correctly” and by another who could not answer a simple question about the location of a particular vehicle.
I eventually gave up since these experiences suggested an ineptitude in the company which did not bode well for the future.

Do NOT purchase a DS they are the worst cars… we have a DS7 according to the main dealership it has catastrophic engine failure but two independent mechanics have informed us it is due to timing belts with the known history of the timing belt we took it back to the dealership and they have been unhelpful rude not honest with their diagnostic of the car. We then escalated it to the customer service and they have rejected a goodwill on a 71 plate diesel with only 30,000 miles on the clock full service history with invoices, I would avoid the whole DS range I will never purchase from a DS again they are just awful.

I have a DS3 Crossback E-Tense electric car. The onboard charger stopped working so I couldn't charge it at 42k miles and less than 5 years old. Turns out this part is well known to be faulty. It took over a month for them to have an appointment and then another month for them to tell me that DS won't contribute to the £3,000 repair because the first service was carried out at 6,802 miles and 14 months after the car was first registered. Their website clearly claims their electric cars need servicing every 2 years or 16,000 miles. When I pointed this out to them customer service was rude and told me to have "good luck" with the ombudsman.
Apparently the part will take weeks to arrive so I have now been without a car for 2 months and counting.
Avoid DS and all Stellantis cars.

After having service got a phonecall saying mechanic can't remember if he tightened oil sump bolt then asked me to drive 20 miles back so they can check it.when I refused saying if it isn't tightened I may lose oil on journey they agreed but then wouldn't answer my calls and wouldn't answer my messages worse company I have come across in my life whatever you do don't buy a ds

Leased a DS7 - year 3 and both rear light units have an aquarium of water in them due to a leaky seal. This is not wear and tear of the vehicle but clearly a manufacturer fault. DS and Novuna not interested in replacing. Have offered 50% support to replace however i believe that this is unacceptable.

This Company is the worst I have ever dealt with! I leased a vehicle through stelantis and Novuno was the finance company. I had no end of trouble with the DS7 I leased, It was in and out of the dealership for recalls breakdowns. Each time costing me loss of earnings. Stellantis of Novuno wanted to know. This was a brand new car. They recalled it for software updates, they said they needed to change the wheels, Tyres. The batteries on the PHEV failed and needed replacing. The car went into DS at Salford for over 5 weeks. It came back with extra miles on the clock and a couple of scratches. The whole experience was a 4 year nightmare! I hated the car the dealership and Novuno finance.
When the lease ended they came to pick up the car! The mechanic from Manheim inspected the car and he was ready to take it until he said he had noticed excessive wear on a couple of tyres even though the car had just passed an MOT. This was a vehicle with 17000 miles on the clock. He said I would need to put 4 new tyres on before they could take it back. I did this at a cost of £834.
It then took weeks before they could pick up the vehicle! Then!!!!! Another Manheim engine turned up and re inspected the car, he found another £1200 worth of costs, he said it was scratched. This was the dealership fault, he said the were signs of rust under the car, why should a 4 year old car be rusty underneath? He also said there was a misty lense which is obviously a manufacturer fair lt. How could the first inspector miss all this????? I am now battling with the ombudsman but no one from Novuno or Stallantis want to know.
If anyone is thinking of using this outfit think again.

It’s a nice car but honestly, I wouldn’t get another! We had a Hyundai previously which never went wrong & barely any glitches with excellent dealer service, whereas the DS7 has permanent glitches & has been in the garage twice for faults, we’ve also had to call the RAC 3x for non-starting issues. For a premium brand where you’re supposed to get priority in servicing etc, we may as well have got a small hatchback because we get no benefits for paying 3x the amount for this car! It’s never ready when they say & we’ve waited 2 hours longer than advised on both occasions in the garage! Our nearest DS dealer is 50 miles away & a pig of a journey, but they won’t let you take it to a Citroen/Peugeot dealer for warranty. Last time it came back with a camera hanging out & muddy patches all over the “cleaned” body. It’s hard to even work out which is the DS part as there’s so many brands there & it’s so busy.

It constantly reverts back to French on the screen which is really irritating, the lane assist is so overly sensitive, the screen displays are complicated & the window controls feel like they’re in the wrong place (in the middle) where there’s too many buttons. We’ve had the car 2 years & still not done the personalisation as it’s too complicated & we’re just not techy. The whole experience is just hugely underwhelming for a “premium” car & we’ll be getting rid as soon as the lease is up & going back to Hyundai which felt more reliable, more user friendly & treated better.

Do not buy anything from here

Think before buying a DS Automobile car. My DS7 broke down in very unsafe location with “ electric traction control fault” No power to car in the middle of the A46 fast flowing 70 MPH dual carriageway. So I got it towed home late at night by the AA. The car did work, but it would stop without notice. Next day I drove it to the Stalantis & You DS main dealer on 91 Abbey Lane in Leicester.
At the service desk, Jess said I cannot bring my car in. I told her that it’s not safe for me to drive that car. Jess said I will have to get it towed away by AA again out of their garage and leave it outside in the streets some where. Really??? I got one of the managers involved for me to eventually agree for the garage to leave my car there. If you buy a Toyota or a Lexus, you will go to two very different garages. If you buy a DS, you will go to a Citroen garage with unprofessional individuals. DS portray a luxury class brand. Get treated differently they advertise! Toyota to Lexus kind of treatment. Not the case at all. It’s a Citroen rubbish.

Horrible company stole 368$from me!!! i didnt even sign up!

I would never recommend a ds

I don’t think I have ever dealt with such a dishonest company in all my life
I had a recall for my DS 7 cross back for possible cam shaft belt
Right from the beginning to end I was lied to
Closest garage was 120 away first I was told it would be the RAC taking my car to the garage I phoned the RAC only to be told they were having nothing to do with the recall
I was then told I’d told them I was dealing with it myself
After complaining for god knows how many times I was then told if I went to the garage myself plus hired a car and kept the receipts I’d get my money back
Well guess what more lies so am out of pocket lost a whole day for nothing as turned out cam shaft was fine
If you read on line to complain to the transport secretary don’t bother did that and still wait nearly 2 months on for a reply
Don’t give up & fight for your rights is what I say

Trying to get my faulty airbags replaced because of no drive recall. Been trying since July now November. Finally got booked in for 11th November and told car would be picked up and returned. Just thought I'd double check and was told yes it's booked in but they won't be picking it up. So I'm expected to pay for the transport myself even though it's their problem not mine. It's all about lies and deflection . This is a deliberate strategy to try and save as much as possible. I cannot give this company any constructive ideas how to improve because they are being deliberately obstructive. Then again how about the whole of the board resign and the company be put in administration

In July 2025 I had the drivers side rear light cluster on my 2022 DS7 Crossback replaced due to severe water ingress. This was carried out under warranty.
I now have the same issue with the passenger side light cluster and because the warranty has expired, I am going to have to pay for the repair.
This is on a £48,000 car that is only 3 years old.
An internet search shows that this is a known issue way back in 2021, which begs the question why this is still happening.
I would advise anyone to reconsider buying a DS due to this potentially expensive fault repair. I will certainly sell mine once the current issue is fixed and will not be buying DS or Citroen.

If I could give no stars I would.
In December last year, the traction battery failed, and it was not until January that DS would even look at it. It took weeks for them to just identify the issue, where it involved them emailing DS technical in France. They would email one a day, it took technical 1 week to answer an email. They could not provide a curtesy car which meant I could not get to and from work. They finally fixed the car at the end of feb.

Fast forward to September and the fault has now returned. The car has just stopped in the middle of the road and cannot be moved. All signs are pointing to the same fault.

My only advice is to not buy a DS vehicle as they will just break and stop with no warnings. And even when fixed the same thing will happen. I will update this when it’s fixed just to see how long it actually takes them too.

My daughter has a DS3 electric. It is under full and extended warranty. It was bought about 6 months ago. It had a problem with the charging unit, no problem warranty will cover it. 11 weeks later, after being passed from pillar to post ( between the garage and DS customer service) the repair has still not been performed. Today, after a lot of lies, they have told her the car is not a priority due to a recall they are prioritising. The first time in 11 weeks they have been honest. Previously they had said part on order, wrong part sent, it’s the Technical centres fault etc etc. Aftercare is an absolute joke.