From the start of the process everything was dealt with in a timely fashion throughout. Special mention goes to Shanigh who was on hand every step of the way. From communicating my initial delayed del... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered yet another company car through DVS, what was Pendragon. Jared was golden dealing with my many varied enquiries for optional items and kept me up to date through the lengthy shipping from Ch... Mehr ansehen
Unternehmen hat geantwortet
Lindsey and Shanigh were both very helpful from the application stage through to vehicle delivery. I had initially ordered a vehicle but changed my mind after test-driving several cars, and they were... Mehr ansehen
Unternehmen hat geantwortet
Rebecca and Amy were great and knew exactly how to help to avoid a very inconvenient situation after my vehicle failed its MOT with an advisory not to drive until repaired.
Unternehmensdetails
Vom Unternehmen geschrieben
Driveway Vehicle Solutions, has been helping UK businesses reduce the cost and administrative burden of running vehicle fleets since 1982. Today, as part of Lithia UK, Driveway Vehicle Solutions continues to build on this heritage by combining industry expertise, customer-focused service and smart technology to deliver flexible fleet solutions that support the evolving needs of businesses and their drivers. Our services include Company Cars and Vans, Employee Car Benefit Schemes, Fleet Management, Rental Vehicles, and Personal Leasing.
Kontaktinformationen
Lithia House, NG15 0DR, Annesley, Vereinigtes Königreich
- 01332 267367
- DrivewayUK@lithia.com
- drivewayvehiclesolutions.co.uk
4.6
Hervorragend
252 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just received my salary sacrifice…
Just received my salary sacrifice vehicle, Shanigh who looked after me was brilliant and kept me well informed throughout the process.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Danny,
Thanks for your review! We’re thrilled you love your new salary sacrifice vehicle and that Shanigh kept you informed throughout. Enjoy the drive!
Customer Experience Team.
Simple process from start to finish
Simple process from start to finish, great support form the PVM team in answering my questions, kept me informed & also had my vehicle delivered home which was so much easier ! Having a point of contact who was on hand to answer my questions was really helpful, other team members where also able to assist too which made it easy, Thank you
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Nev,
We're happy that the process was simple and our team provided great support. It's wonderful to hear having a consistent point of contact and home delivery made things easier. Thank you for your positive feedback!
Customer Experience Team
Simple process and a great team
Very easy, straightforward quoting and ordering system and a very helpful and professional team (Shanigh and Lindsey). Delighted with my new car!
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Olivia,
We're happy to hear that the quoting and ordering system was easy to use. We're also glad that our team was helpful. Thank you for your positive feedback and for choosing us!
Customer Experience Team.
Really efficient, great service
Really efficient getting my car to me, short lead time and good communications - thanks Pendragon!
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Thank you so much for your kind words! We’re thrilled to hear that the process was smooth and that our team kept you well-informed throughout. Enjoy your new car, and if you need anything else, we’re always here to help!
Customer Experience Team
Easy to deal with
Easy to deal with, updated regularly and no issues from PVMs side what-so-ever. Thank you once again. Delighted!
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Kieran,
We’re delighted everything went smoothly and appreciate your trust. We truly appreciate your trust and look forward to continuing this positive partnership.
Customer Experience Team.
Very straightforward process!
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi George,
Thank you for taking the time to share your feedback! We’re delighted to hear the process was straightforward for you.
Customer Experience Team.
I was dealing with Zoe Niven
I was dealing with Zoe Niven, she has gone above and beyond yet again when helping me out. Zoe's attitude is brilliant she will always try and help out no matter how busy she is. I would happily recommend Pendragon and especially Zoe.
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Gary,
Thank you so much for your kind words! We're thrilled to hear that Zoe has once again gone above and beyond to support you. Her dedication and positive attitude truly make a difference, and it's wonderful to see that reflected in your experience.
We’ll be sure to pass along your lovely feedback to her. Thank you for recommending Pendragon – and especially Zoe!
Customer Experience Team
Great customer service
Quick response and great customer service
Very helpful and explained instructions in good detail
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hello Simon,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Experience Team
Review for Salary Sacrifice Vehice
Communication from the team was great at all times and there were providing updates when needed. I was a little pushy with them at times due to the time restrictions and limited delivery options I had and the team , both Shanigh and Lindsey worked with me and delivered the car I wanted and on a date which worked.
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Russell,
Thank you so much for your kind words! We're really pleased to hear that the communication throughout the process met your expectations. We understand how important timing and delivery options can be, and we're glad Shanigh and Lindsey were able to work closely with you to make it all happen smoothly.
Enjoy the drive! Customer Experience Team
Great experience buying my car through…
Great experience buying my car through the salary sacrifice team.
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Andrew,
Thanks so much! We're glad you had a great experience with the salary sacrifice team — enjoy your new car!
Customer Experience Team
The experience was very Smooth
The experience was very Smooth, Shanigh and Lindsey where excellent throughout answering all my questions at each point along with Ellie to who originally looked after me, thank you all!
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi
Thank you so much for your kind words! We're thrilled to hear your experience was smooth and that Shanigh, Lindsey, and Ellie provided excellent support throughout. We’ll be sure to pass on your appreciation to them — they’ll be delighted to know they made a positive impact. If there's anything else we can help with, please don’t hesitate to reach out!
Customer Experience Team
Fantastic Service
The process from start to finish was great, Lindsey helped me source a great spec vehicle and we managed to secure and turn this around within a short space of time. Me adding additional pressure due to my current car lease due to end and leaving everything until the last minuet. Shanigh arranged the handover also which all went smoothly and the car was delivered to me first thing in the morning.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Iain,
Thank you so much for your kind words! We're thrilled to hear that Lindsey was able to help you find the perfect vehicle and turn things around quickly. Great to know that Shanigh ensured the handover went smoothly We really appreciate you taking the time to share your experience — enjoy your new vehicle!
Customer Experience Team
New Salary Sacrifice Scheme launched
A new Salary Sacrifice scheme was launched with my employer , and I jumped in and already have a Mini Aceman S on the drive. Superb service and guidance through the whole process from Shanigh and Lindsay especially helpfull.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Andy,
Thank you so much for your fantastic feedback! We're thrilled to hear you're enjoying your new Mini Aceman S through our new Salary Sacrifice scheme. It's great to know that Shanigh and Lindsay provided superb service and guidance throughout the process.
Enjoy the drive, and thank you again for sharing your experience!
Customer Experience Team.
Sammy was brilliant at responding very…
Sammy was brilliant at responding very quickly with regards to the changes we needed as we had changed number plates as well as the policy owner!
23. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Lee,
Thank you for your feedback! We’re glad Sammy could help quickly with your changes. If you need anything else, just let us know!
Customer Experience Team.
Excellent, quick response to query.
Needed to make an amendment to my policy, spoke to Sammy who was very helpful. Gave me an email address for me to send some documents which were dealt with quickly and got an email of confirmation.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Mike,
Thank you so much for your review! We're really pleased to hear that Sammy was able to assist you so efficiently. It's great to know the process was smooth and that your documents were handled quickly.
Thanks again Customer Experience Team.
Unknown Processing Fees
Vehicle is good, delivery was fine but beware the hidden costs
Problem is they charge you bogus fees later. On two occasions now they have forwarded Parking Fines onto to me, both of which were and are being canceled, but for merely Forwarding the fine late on both occasions(lost the discount) they have sent me an invoice for £30. As this is only 4 months in I realise now that this is a clear strategy to increase the margins on their deal.
Leaves a real sour taste. At this stage I would not do another deal with them. I worry about what else is in store for me when the lease finishes. Are there any honest companies left.
12. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi
Thank you for taking the time to share your feedback. We're glad to hear the vehicle and delivery met your expectations, but we're genuinely sorry to learn about your concerns regarding the processing fees and parking fines.
We understand how frustrating unexpected charges can be, and we’d like the opportunity to look into this further for you. Please contact us directly at UK_PVM_Customer.Support@lithia.com so we can review your case and provide clarity.
Your experience matters to us, and we’re committed to resolving issues fairly and transparently.
We hope to hear from you soon.
Customer Experience team.
Amazing Customer Service
Organising my lease car through Pendragon was really easy. The main standout was the customer service which were so attentive and quick to respond. A big shout out to Shanigh who couldn't be more helpful with organising the whole process and answering my questions before and after receiving the car.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi David,
Thank you so much for your kind words! We're thrilled to hear that your experience organising your lease car through Pendragon was smooth and hassle-free. Exceptional customer service is something we pride ourselves on, so it's fantastic to know Shanigh made such a positive impact.
We'll be sure to pass on your lovely feedback to her. Enjoy your new car, and if you need anything else, we're always here to help!
Customer Experience Team
Shanigh Turner was absolutely amazing…
Shanigh Turner was absolutely amazing in helping me sort my new car. I asked a 1000 questions and she answered it in a timely manner.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Auguste,
Thanks so much for the lovely review! We're glad Shanigh was able to help and answer all your questions so efficiently. Enjoy your new car!
Customer Experience Team.
Quick easy and very simple
Quick easy and very simple. Approved repair within hours
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Wayne,
Thanks for the great review! We're glad the process was quick and easy for you. Always happy to help!
Thanks again Customer Experience Team.
Pendragon Salary Sacrifice Review
The entire process was quick and straightforward. Each step was clearly explained, and everything felt easy to follow from start to finish. The website's FAQs were especially helpful — they answered all my questions without the need to follow up. I also really appreciated how well everything was organised.
I can’t wait to be driving my new Renault 5 soon, and having a home charger installed as part of the process just made it even more convenient. Overall, a great experience!
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Driveway Vehicle Solutions
Hi Allen,
Thank you so much for your kind words! We're thrilled to hear that the process was smooth and easy to follow, and that our FAQs were able to answer your questions without any extra hassle.
We're just as excited for you to start driving your new Renault 5 — and we're glad the home charger installation added that extra layer of convenience. Enjoy every moment behind the wheel, and thank you again for choosing us!
Customer Experience Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.