Lucas was extremely helpful, guiding me through what I needed to know and on choosing my next EV Lease car. He had an open approach by illustrating what was possible but allowing me the time and sp... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Iv hired from novuno solutions for last 5 years, never really had to use customer service much but everything was on time & smooth. When really did need some help I reached out to a employee "Nic... Mehr ansehen
Unternehmen hat geantwortet
I've just placed my car order via the NatWest Scheme and found the process to be excellent. Very straight forward, I love the all in pricing. Special thanks to Lukas Machelski for helping build con... Mehr ansehen
Unternehmen hat geantwortet
I called the Customer Service number and my call was answered straight away and the very helpful and cheerful gent called Nic was extremely helpful, both initially on the call and then subsequently vi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Novuna Vehicle Solutions
Vom Unternehmen geschrieben
Who are Novuna Vehicle Solutions?
Our award-winning industry knowledge, coupled with our unique experience of specially modified commercial vehicles, vans, trailers and plant equipment, means we offer total asset solutions to meet your business requirements and objectives.
Our industry leading approach is recognised and we are the only FN10 leasing company to be fully accredited by the Institute of Customer Service.
Together, we make the important things happen.
Learn More Business Vehicle Leasing Fleet Management Electric Fleet Solutions Electric Car Salary Sacrifice My Novuna VehicleKontaktinformationen
RG14 2NU, Vereinigtes Königreich
- 03444 632 900
- novunavehiclesolutions.co.uk
4.9
Hervorragend
4947 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service 😁
24. April 2026
Bewertung ohne vorherige Einladung
No flexibility
No flexibility to set preferred payment date
21. April 2026
Bewertung ohne vorherige Einladung
Extremely professional and caring
Extremely professional and caring. Great people to do business with. A five star company.
24. April 2026
Bewertung ohne vorherige Einladung
I found Sam very easy to converse with
I found Sam very easy to converse with, she explained everything test by step and left me confident in what I was asking for was what I required. I found the service friendly and very professional.
24. April 2026
Bewertung ohne vorherige Einladung
Simple
Simple, polite and clear communication. Thanks Sam.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Tom, thank you for your five star review! It's great to hear about your experience with Sam, we'll be sure to pass on your feedback. Best wishes, Stephen.
Samantha was very helpful today great…
Samantha was very helpful today great attitude would be happy if I could deal with her all the time cheers
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Jay, thank you for your five star review! It's great to hear about your experience with Samantha, we'll be sure to pass on your feedback. Best wishes, Stephen.
Friendly knowledgeable and clear
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Michael, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Ashley was extremely helpful and…
Ashley was extremely helpful and addressed my query straightaway.
Thank you
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Sangeeta, thank you for your five star review! It's great to hear about your experience with Ashley, we'll be sure to pass on your feedback. Best wishes, Stephen.
Listening to our problems and responding
Listening to our problems and responding
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Lawrence, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Samantha was really helpful
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Hannah, thank you for your five star review! It's great to hear about your experience with Samantha, we'll be sure to pass on your feedback. Best wishes, Stephen.
Maria assisted me with my booking very…
Maria assisted me with my booking very helpful and professional.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Dan, thank you for your five star review! It's great to hear about your experience with Maria, we'll be sure to pass on your feedback. Best wishes, Stephen.
Amazing customer service from Samantha
I spoke with Samantha who was a total angel - amazing phone manner and really took the time to go through everything with me in great detail. Fantastic customer service!
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Emma, thank you for your five star review! It's great to hear about your experience with Samantha, we'll be sure to pass on your feedback. Best wishes, Stephen.
The team were professional fair and…
The team were professional fair and friendly
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
Lucas was extremely helpful with his knowledge and guidance
Lucas was extremely helpful, guiding me through what I needed to know and on choosing my next EV Lease car. He had an open approach by illustrating what was possible but allowing me the time and space to decide my own next steps. Lucas helped me navigate a Skoda "build up tour own car" on their website to show how easy it was to produce choices for a shortlist (I haven't done this before): the practical advice on what to do once I had a shortlist was also beneficial.....as I changed my mind a few times before deciding on the Coupe which I have just ordered!
Many thanks Lucas: I very much appreciate your time and advice
Rod
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Rod, thank you for your kind feedback! We’re really pleased to hear Lucas was able to guide you confidently through your options and support you in choosing the right EV. We’ll be sure to pass on your thanks to Lucas. Best wishes, Stephen.
Never leased a car before but Novuna…
Never leased a car before but Novuna have made everything super simple. The staff are very helpful and friendly. Today Felicity was great helping me sort a parking fine payment. Cannot recommend enough
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Hollie, thank you for your five star review! We’re pleased to hear the process was made simple for you and Felicity provided such helpful support with your parking fine. We’ll be sure to pass on your feedback. Best wishes, Stephen.
Novuna staff are always very helpful…
Novuna staff are always very helpful and also so cheerful which is so refreshing in these busy times
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Barbara, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.
I've just placed my car order via the…
I've just placed my car order via the NatWest Scheme and found the process to be excellent. Very straight forward, I love the all in pricing.
Special thanks to Lukas Machelski for helping build confidence in the service, which ultimately helped me place the order.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Paul, thank you for your feedback! We’re glad to hear the process was straightforward and Lukas helped build your confidence to place the order. Best wishes, Stephen.
Great communication and assistance…
Great communication and assistance given by Lukas. He helped navigate me through the choices and jumped on any queries, ready to help. Thank you
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Louise, thank you for your five star review! We’re pleased to hear Lukas provided clear guidance and was quick to help. We’ll be sure to pass on your feedback. Best wishes, Stephen.
Great Customer Service
Lizzie Long has been extremely helpful, she has great customer service skills and has expedited my order. Thank you Lizzie for all your help
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Thank you for your feedback! We’re pleased to hear Lizzie provided such great support and expedited your order. We’ll be sure to share your thanks with her. Best wishes, Stephen.
Great service
Nicola in the Retail accounts team was clear with her explanations and quick in detailing everything on email, making the experience so easy. Much appreciated
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Novuna Vehicle Solutions
Hi Jacque, thank you for your feedback! We’re pleased to hear that Nicola provided clear explanations and followed up promptly. We’ll be sure to share your appreciation with her. Best wishes, Stephen.
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