Driveway Vehicle Solutions Bewertungen 

251
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From the start of the process everything was dealt with in a timely fashion throughout. Special mention goes to Shanigh who was on hand every step of the way. From communicating my initial delayed del... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered yet another company car through DVS, what was Pendragon. Jared was golden dealing with my many varied enquiries for optional items and kept me up to date through the lengthy shipping from Ch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lindsey and Shanigh were both very helpful from the application stage through to vehicle delivery. I had initially ordered a vehicle but changed my mind after test-driving several cars, and they were... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dealt with mainly Shanigh and Lindsey for part of the process, both were extremely helpful especially Shanigh who was on it with sending over options and availability of cars I was looking at. E... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Driveway Vehicle Solutions, has been helping UK businesses reduce the cost and administrative burden of running vehicle fleets since 1982. Today, as part of Lithia UK, Driveway Vehicle Solutions continues to build on this heritage by combining industry expertise, customer-focused service and smart technology to deliver flexible fleet solutions that support the evolving needs of businesses and their drivers. Our services include Company Cars and Vans, Employee Car Benefit Schemes, Fleet Management, Rental Vehicles, and Personal Leasing.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.6

Alle Bewertungen

(251)

124 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service from great people.

Ordered yet another company car through DVS, what was Pendragon.
Jared was golden dealing with my many varied enquiries for optional items and kept me up to date through the lengthy shipping from China.
Jodie in tax was a superstar sorting out the transfer of my cherished plate

26. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Alan,

We are glad you enjoyed your experience ordering your new company car with us. We are happy to hear that our team kept you well informed during the shipping process and successfully managed the transfer of your personalized registration plate. Thank you so much for this positive feedback.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Excellent Service

Lindsey and Shanigh were both very helpful from the application stage through to vehicle delivery. I had initially ordered a vehicle but changed my mind after test-driving several cars, and they were happy to accommodate the change. As this was my first time getting a car through a salary sacrifice scheme, their support made the whole process smooth and stress-free. Excellent service and highly recommended!

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Manuel,

It is wonderful to hear that our team provided great support from the initial paperwork to the final handover, especially when you decided to switch models after your test drives. We understand that navigating a salary sacrifice program for the first time can feel overwhelming, and we are pleased we could make this transition smooth and straightforward for you. Thank you for taking the time to leave us such a great review.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Quick and painless experience

From the start of the process everything was dealt with in a timely fashion throughout. Special mention goes to Shanigh who was on hand every step of the way. From communicating my initial delayed delivery due in Jan 2027 but eventually being delivery early Oct 2026. This resulted in a quick and painless experience. Nothing was too much trouble. Actual delivery was on time (am delivery slot chosen) and Paul was very patient whilst going through all the details. Would recommend to friends and family...Keep up the good work!!

13. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Lisa,

Thank you so much for your fantastic feedback! We’re delighted to hear that everything went smoothly and that Shanigh was there to support you every step of the way. It’s also lovely to hear your kind words about Paul and the delivery experience. We’ll be sure to pass your comments on to them both. Thank you for recommending us, and we hope you enjoy your new car.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Great service from start to finish

Great service from start to finish, easy ordering and time frame once ordered to delivery couldn't have been smoother. Jared who dealt with my request was so helpful i couldn't thank him enough.

16. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi

It's great to hear you had a seamless experience from your initial order to the final delivery. We are happy to hear Jared was helpful, and we truly appreciate you taking the time to share this feedback.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Dealt with mainly Shanigh and Lindsey…

Dealt with mainly Shanigh and Lindsey for part of the process, both were extremely helpful especially Shanigh who was on it with sending over options and availability of cars I was looking at. Even a couple of days before handover Shanigh called me and made sure everything was in place. She's always on hand to help if needed.

Overall great experience and service


Thanks again

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi,

We are glad you enjoyed your experience with our team members during your car buying journey. We appreciate you taking the time to highlight the excellent support you received, from the initial search to the final preparation before handover. It is wonderful to hear that our team kept you well-informed and remained readily available to assist. Thank you for sharing this positive feedback with us.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Leanne has been brilliant

Leanne has been brilliant! Great customer service, always helpful!

15. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Stacey,

Thank you for taking the time to leave such a lovely review. We’re so pleased to hear that Leanne provided you with great service and was always there to help.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

10/10 Service from start to finish

I got my new car through Driveway Solutions on a salary sacrifice scheme and honestly couldn’t be happier with the whole experience.

I was car-less and desperate to get my new car, so I sent quite a few messages asking for updates on the delivery date! Not once did they make me feel like I was being a pain - they were always friendly, patient and happy to help.

My car has now arrived and I absolutely LOVE it! The after-sales service has been just as good too.

A genuine 10/10 experience and I wouldn’t hesitate to recommend Driveway Solutions. Thank you for making the whole process so easy!

18. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Rae and Michael,

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that your salary sacrifice journey with Driveway Solutions was such a positive experience, especially when you were eager to get back on the road. Keeping our customers informed every step of the way is important to us, so it's fantastic to know our team was able to support you with regular updates and make the process as smooth as possible.

Your recommendation means a great deal to us, thank you for choosing Driveway Solutions.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

I have been working with Leanne from…Sara Worth (SAFE)

I have been working with Leanne from fleet over the last month or so.
I would like to tell you how good Leanne is in her job.
Fast at responding to emails.
Issues we have with our vans she will help us all the way until AA or another company need to take over.
Always checks in weekly when i have vans still on hire, and they are taking ages, will copy me in so we know where we are with the vans.
Nothing is to much.
Really good at customer service is unbelievable.
This is not just today this is Leanne every time we deal with her.

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Sara,

Thank you for taking the time to share this feedback about Leanne. We're delighted to hear how supportive and responsive she has been, keeping you updated and helping whenever issues arise. I'll make sure your kind words are passed on to her, as recognition like this is truly deserved.

Thank you for your continued partnership with us.
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

excellent service

excellent service, updated regularly. Shanigh was brilliant. Thank you

7. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Kelly,

We're happy to hear you received excellent service and regular updates. We appreciate your kind words.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Customer service amazing

Just returned my vehicle back to driveway with a cherished plate on and Leanne has been a dream to work with on sorting this out . Great commutation through the whole process and happy to accommodate my needs .thank you for your support .

2. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Lee,

Thank you for taking the time to leave such a great review. We always aim to provide excellent communication and accommodate our customers' needs. Thank you for your kind words and support.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Great team, Great Service

I can't recommend Driveway Vehicle Solutions highly enough. From my initial enquiry through to receiving the vehicle, the service was outstanding. The team were knowledgeable, helpful, and always available when I needed advice or an update.
The team kept me informed at every stage and made sure all my questions were answered promptly. Delivery was exactly as agreed, and the overall customer experience exceeded my expectations. A smooth, hassle-free service that I would happily recommend to friends, family, and colleagues.

1. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Pete,

We are so happy to hear that our service, from your initial inquiry to receiving your vehicle, was outstanding. We are glad our team's knowledge and helpfulness made your experience smooth and hassle-free.

We truly appreciate you recommending us to your friends, family, and colleagues!

Customer Experience Team.

Bewertet mit 3 von 5 Sternen

I recently took delivery of my Alpine…

I recently took delivery of my Alpine A290, the car turned up earlier than expected and I absolutely love the car and I have no complaints regarding the delivery. However the customer experience fell short of what I expected.

Firstly, the wrong specification of the car was nearly ordered and I had to clarify the correct specification.

Secondly, I also requested that my private registration was put of the car for delivery, however this didn't happen. I got a nominee put on my retention as requested and sent a copy through to the specialist that was dealing with my enquiry and asked her to confirm that she had received the document and she replied confirming she had received it. A few weeks later I got an email saying the car was ready for delivery which was great but my private registration was not on the delivery confirmation. I thought this must have just been a mistake and didn't think anything else of it. Then the car came with an age related plate on it and I asked why my private reg was not on the car and got a reply saying she never received my retention document and that she was on annual leave at the time. So this then meant I had to pay a £25 admin fee to get it put on, I am not too bothered about £25, it was more the inconvenience of having to chase this getting done after the car was delivered when it could have been done when it was registered.

Overall the experience was ok but could have been better.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Lewis,

Thank you for taking the time to leave your feedback and for choosing Driveway for your new Alpine A290.

We're delighted to hear that you received your vehicle earlier than expected and, most importantly, that you're loving the car.

That said, I'm sorry to hear that other aspects of your experience fell short. In particular, the confusion regarding the vehicle specification and the issues surrounding your private registration transfer are disappointing to read. Whilst the administration fee itself may not have been the main concern, the inconvenience caused is something we understand and regret.

Thank you for bringing these issues to our attention. We take all feedback seriously as it helps us identify where we can improve our processes and communication.

I will be in contact with you directly to discuss your experience further and better understand what happened.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Really great process nice and smooth…

Really great process nice and smooth and very happy with the vehicle thank you to Shanigh for all you help throughout it all great service!

3. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Dan,

We appreciate your kind words about our team's service. We are so pleased to hear that the process was smooth and that you are very happy with your vehicle.

Thanks again
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Excellent all the way from order to…

Excellent all the way from order to handover. They were more than happy when we chased the car shipping which was understandably slightly delayed based on everything going on in the world!

All the Driveaway team were amazing incl Shanigh who finalised & arranged delivery.

Driver was professional, car was spotless on arrival with Mats already fitted.

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Alex,

We're so happy to hear about your excellent experience from order to delivery! We truly appreciate your understanding regarding the shipping delay. It's wonderful to know our team, and the driver, ensured a spotless arrival. Thank you for your kind words!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Ordered my new car through Driveway and…

Ordered my new car through Driveway and everything mostly went smoothly, Shanigh looked after everything when I wanted to swap my order to a different brand of car once I had already order. Car was delivered on time to my home.

1. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Daryll,

Thank you for taking the time to leave your review. We're delighted to hear that your new car was delivered on time and that the process went smoothly overall.

It's great to know that Shanigh was able to assist with changing your order and ensure everything was taken care of for you.

We appreciate your feedback and hope you enjoy your new vehicle.
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Leanne was extremely helpful and very…

Leanne was extremely helpful and very polite on the phone

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi John,

We appreciate your kind words and pleased to hear that Leanne provided such helpful and polite service.

Thanks for sharing.
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Shanigh has been so helpful

Shanigh has been so helpful throughout! the vehicle is fantastic and the scheme so easy!

11. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi

We're so happy to hear about your positive experience and that the process was easy for you. We appreciate your kind words!

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

My first salary sacrifice car.

From first getting the quotes from Lindsey, then Pod installing the charger, to Shanigh arranging the delivery.
My whole salary sacrifice car process could not have been any smoother.
Thank you for the great service.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Darren,

We appreciate your kind words about our service and team and thank you for sharing your positive experience. We're so pleased to hear that your salary sacrifice car process was smooth, from getting quotes to charger installation and delivery.

Thanks again,
Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Leanne was great

Leanne was great. Very friendly on the phone and she got my service booked in quickly and at a dealership close to where I live. Great service

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Mark,

Thank you for your feedback! We're delighted to hear Leanne provided such friendly and efficient service. We'll be sure to pass on your kind comments to her.

Customer Experience Team.

Bewertet mit 5 von 5 Sternen

Shanigh helped me source a vehicle and…

Shanigh helped me source a vehicle and the process was smooth from start to finish. Kept me updated from start to finish on the vehicle and when I would expect it. Couldn't have asked for a better service.

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Driveway Vehicle Solutions

Hi Michael,

We are delighted to hear that your vehicle sourcing process was smooth and that you were kept well-informed throughout. It's wonderful to know you received such excellent service.

Customer Experience Team.

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