Not a great experience. Communication is extremely poor. If I'm honest, it's absolute non existent. You've to call persistently hoping you don't get the answerphone during business hours. In addition... Mehr ansehen
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Das sagen Bewerter
Would highly recommend Donald Ross. They kept us informed every step of the way during the selling process. Rachel was our point of contact and we found her to be knowledgeable, efficient and court... Mehr ansehen
After living in the same property for 67 years I decided to sell. All Donald Ross staff gave me excellent customer service, from the valuation carried out on 20th March, and an offer accepted on 9th A... Mehr ansehen
Excellent service from the residential sales team in Ayr who managed sale of our two properties. Maureen and Nicola were incredibly helpful and guided us through the sales process to ensure everything... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Donald Ross estate agents Ayrshire believe in high quality, individual service for every customer whether buying, selling or letting properties in Ayrshire
Kontaktinformationen
Beresford Terrace 1, KA7 2ER, Ayr, Vereinigtes Königreich
- 01292 288222
- office@donaldross.co.uk
- donaldross.co.uk
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Excellent service. EDonald Ross resiAyr provided…
Donald Ross residential in Ayr provided an excellent service when recently selling a property. They were supportive and helpful from our first contact right through the process. Everything they said they would do was done efficiently and on time. I would not hesitate to use this company again.
They are a really good estate agent…
They are a really good estate agent very professional and straight to the point.
They are most helpful and if I were to sell I would definitely use them this was a purchase
This is Rosina Gunn not Byron
Faultless
We have now sold two properties with Donald Ross and The process was faultless from start to finish. From the valuation to the property being being advertised, viewers arranged and sold - all happened in a matter of weeks. Great advice and support through what can be a very overwhelming time. The full team were great at keeping in contact especially Maureen who was always on the other end of the phone . Thanks again
Very satisfied customer
Very professional service. From Gavin Urquhart, who gave me excellent advice and the confidence to go ahead with my purchase and sale, to the girls in the office who kept me notified of viewing appointments and results. I would highly recommend Donald Ross to anyone in the housing market.
Excellent service
I used Donald Ross on recommendation of a nieghbour who had just sold his house. While I predominantly dealt with Gavin Urquhart and Maureen McInnes, I did have contact with other staff during the process. All were professional, friendly, down to earth and a pleasure to deal with. And importantly, easy to get in touch with when necessary. I was notified by email of every individual viewing which allowed me to tailor my schedule to suit prospective purchasers.
I can thoroughly recommend Donald Ross to anyone looking for a reliable Estate Agent
I would highly recommend Donald Ross
I would highly recommend Donald Ross. They and the team they all done the wonderful job for me . —buying and selling.
I am very happy with them, they are so professional and excellent service. Tracey such a lovely person, very friendly and professional. She deal with buying and selling house for me , she organised do everything for me, and she help to put my house on the market, only 3 days then sold. Very quick, that’s wonderful! I just want to say thank you so much to the Tracey and all the team!!
Donald Ross
Excellent service from Donald Ross helpful and friendly staff had a problem e-mailing and they helped me.No problems with this company and would have no hesitation to use again.
Property Purchase
Dealt with Ayr office whilst viewing and subsequently purchasing a property. At short notice I requested a viewing, followed by a second viewing days later, both of which which were facilitated by veru helpful staff. I dealt with Maureen who dealt with bids and negotiations and can only say the service from start to finish was very professional and extremely efficient. I would definitely recommend the use of this company.
Absolutely excellent service from…
Absolutely excellent service from deciding to sell our family home of 45 years to the actual sale. So caring professional nothing was a bother. Definitely recommend this company. Tracey was Simply the best xx
Excellent
Everything about this experience of selling our home was excellent. We saw a few estate agents but Fraser easily convinced that we could expect the most professional service from Donald Ross. The listing went live late on a Friday afternoon and we had a great offer that we accepted less than 48 hours later. Nicola and Maureen were great and it was good to have staff around over the weekend. Maureen was superlative. She seemed to have a great relationship with viewers before they arrived here and was a source of calm, authoritative guidance through the whole process. Highly recommended
😁 Yes
I decided to sell my house with Donald Ross Residential because I liked their attitude and reputation.
I wasn't disappointed. Excellent service. So if you want good customer service that puts you and your property as their absolute main focus you've found your Estate agent.
Excellent Experience
Recently sold my property with Donald Ross and couldn't recommend them highly enough.
The team made the process straightforward and stress-free, owing to their excellent communication and service throughout while the price achieved was above my initial expectations.
They were always on hand whenever I had a question and the fact they operate 7 days was really helpful, both for answering any questions but also for communicating with potential purchasers over the weekend.
Seamless & Hassle Free
I recently used Gavin and the team at Donald Ross for the sale of my house and it was seamless and hassle free from start to finish. Each and every member of the team that I dealt with were fantastic. It felt like they all knew my property and were committed to achieving the best price. The 7 day a week working that they offer was great as I received viewing requests on a Sunday after my house going on the market on the Saturday.
To have it sold by the following Thursday was brilliant and really took the pressure off.
I would not hesitate in going back to Donald Ross in the future.
New to Uk housing market
New to Uk housing market . Found staff to be very helpful ,explaining the process . All went very smoothly with their advice .
I would highly recommend Donald Ross
I would highly recommend Donald Ross. Our sale went through quickly and with little stress. All Donald Ross staff are friendly and professional. I really cannot find fault with our experience.
Excellent Estate Agent
Very professional, friendly and efficient. I would highly recommend Donald Ross.
Highly Recommend Donald Ross
I met with four agencies in the beginning to find the one that would suit us the best and it was Donald Ross from the very first meeting I had with Tracey Oakley. Immediately, I felt that this lady was the perfect person to sell our home. Professional and pleasant, her enthusiasm put me at ease straight away. I would like to thank all the staff, (hopefully I have named everyone) Helen, Maureen and Nicola, who kept us informed, booked our viewings and just made everything so much easier for us. They were always pleasant and promptly answered all our queries throughout the process of selling our home, our lives were a lot less stressful because of this. Many thanks to you all and a big Thank You to Tracey Oakley. We highly recommend Donald Ross, they are the best.
Exceptional Service from Donald Ross Lettings and Staff
Donald Ross and Staff have been extremely efficient and professional over the many years they have managed my property.
I would highly recommend them for their services.
Very professional and faultless…
Very professional and faultless service.
Excellent all round . Well done Donald Ross.
Highly recommend these guys.
Maximum price, minimum fuss AND great service from all the team….it’s a win win!!!
Big thanks from SA
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