Quick delivery, good quality, easy to assemble ( I recommend using power tools instead of the Allen wrench). We loved our first one so much we ordered a second one. Will recommend to anyone looking fo... Mehr ansehen
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Das sagen Bewerter
Everyone was very helpful and worked together to get the process completed. It's still not completed because we're having a high heat and the metal gets very hot and burns my contractors hands so I do... Mehr ansehen
Love the product. Very well made. Not giving it 5 stars because the hardware it came with didn’t fit in a few places my husband put together fairly easily in about 8 hours working by himself over a f... Mehr ansehen
The product is great material, strong sturdy. However the assembly is a nightmare. As most instructions you wonder who wrote them.The mounting screws and anchors for the rain guard on top are way over... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Domi Outdoor Living
Vom Unternehmen geschrieben
Domi Outdoor Living-Upgrade Your Outdoor Life!
Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.
Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.
Our promise:From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.
VISIT OUR WEBSITE CONTACT US
Domi – Your Trusted Outdoor Space Partner
Vom Unternehmen geschrieben
- Several Outdoor Gazebo Options
- Not all outdoor gazebos are the same. Domi offers several sizes gazebo/pergola products. Better fit your different needs:)
- Fast & Reliable Fulfillment
- From warehouse to trailhead – express shipping, sturdy packaging, and real-time order tracking. The safe and fast delivery of packages is the top priority.
- Expert Setup Support
- Get video guides, illustrated manuals, or live chat assistance. Help address the confusion of installation for you throughout the process.
- After-sale service & Care Maintenance
- 5 years warranty against the frame and roof; 1 year warranty against the curtains and netting; Free replacements get within the warranty; Product maintenance suggestions
Our shipping promise&Cancel Policy
Free 24- hours shipping and 12 hours cancellation
Get free and fast shipping service after confirmation.
Free cancellation within 12 hours when it's placed, if the order has not shipped yet.
Kontaktinformationen
Vereinigte Staaten
- service@domioutdoorliving.com
- domioutdoorliving.com
Labor Day Sale- Up to $1300 off
4.2
Gut
314 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Pergola rooftop!!
I reached out to say we didn't receive all the parts. They were great ! Replaced everything and I absolutely love my Pergola roof!! This company not only stepped up to help us but the quality is superb!! Very nice and understanding!! I definitely would buy from them again!!!!
14. Juli 2026
Antwort von Domi Outdoor Living
Thank you so much for taking the time to share your experience — and for your patience and understanding when we initially fell short on the parts.
We're so glad we could make things right, and even happier to hear that you're loving your new pergola roof! Knowing that the quality and our service stood out to you means the world to us.
Your willingness to give us the chance to resolve the issue — and your trust in our brand — is something we truly appreciate. We're honored to have you as a customer, and we look forward to serving you again in the future.
Enjoy your beautiful new space!
— The Domi Team
Communication was difficult due to time…
Communication was difficult due to time zone issues. Most emails were answered at 2 am my time (EST). We almost cancelled the order when we found out the sunroom was arriving a week later than requested. I like the product but communication is lacking.
15. Juli 2026
Antwort von Domi Outdoor Living
Thank you for your honest feedback. We truly apologize for the communication challenges and the delayed delivery—this does not reflect the standard we strive for. We completely understand your frustration and are grateful for your patience throughout this process.
While we're glad to hear you like the product, we recognize that timely, clear communication is just as important. Please know that we are actively reviewing our response protocols and shipping coordination to prevent similar issues in the future.
If there’s anything further we can do to make this right, please don’t hesitate to let us know. We value your business and hope to serve you better next time.
— The Domi Team
If you are big think twice! Skinny chairs but nice!
The chairs are very nice and seem well made, they are too skinny! What were u people thinking??? I fit just fine but we have a pool, God forbid a guest gets stuck in a chair!🤦♀️
15. Juli 2026
Antwort von Domi Outdoor Living
Thank you for your honest feedback—we truly appreciate it! We're glad you find the chairs well-made, but we completely understand your concern about the width. Our design team focused on a sleek, modern look, but we clearly missed the mark on comfort for a wider range of body types.
We're already taking your comments to heart and will review our sizing for future collections. In the meantime, if you'd like to explore our other styles with broader seats, we'd be happy to help you find a better fit.
Thanks again for helping us improve—we hope your guests enjoy the pool without any "stuck" incidents! 😊
After many emails with photos attached…
After many emails with photos attached back and forth I still have not received my 4 missing parts.
13. Juni 2026
Antwort von Domi Outdoor Living
Sorry for the delayed shipment, we 've confirmed that our customer team has sent you several emails to confirm the exact model that you obtained as the info you provided is not clear enough, and we found that we didn't receive your reply since July 11.
Our Customer Team has sent you another email again, you may check that email first and we want to make things right for you:)
We love our new Domi sunroom
We love our new Domi sunroom. We wanted it to enclose our hot tub so we could use it all year round. The boxes came well protected and all the pieces were there. A couple of things though, it took two people almost 3 days. Not to just build it but to also separate and label all the parts so it made it more efficient in building. I did not use their caulk. It was really hard to work with so I went and bought some outdoor Dap caulk in black. The only thing we really didn't like about it is the amber PVC windows you really can't see out clearly. And they don't move up and down, you actually have to remove them and store them. If we had to do it again we would buy it. It's good quality and the engineers did a great job in designing it. Enjoy
14. Juli 2026
Antwort von Domi Outdoor Living
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you love your new Domi sunroom and that it's already enhancing your hot tub experience year-round.
We truly appreciate your honest feedback—it's invaluable for us and for future customers.
A few quick notes from our team:
Assembly & Packaging: We're glad the packaging and parts checklist met your expectations. You're absolutely right—organization is key, and we always recommend two people for assembly. We'll look into ways to make part identification even clearer from the start.
Caulking: Great tip on the DAP caulk! We specify a certain type for compatibility, but we absolutely support using what works best for your hands and climate.
PVC Window Panels: We hear you on the amber tint and the removable design. The amber panels are chosen for UV protection and heat retention, but we understand they're not for everyone. We're actively exploring clearer panel options and easier operation systems for future iterations—your feedback is helping drive that.
We're so glad you'd choose us again, and we truly appreciate your recognition of our engineering and quality. That means the world to us.
Wishing you many warm, relaxing soaks in your new sunroom!
— The Domi Team
Antwort von Domi Outdoor Living
Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality and ease of setup. That's exactly what we aim for. Enjoy your purchase, and we're here if you ever need anything! 😊
Domi customer service is one of the…
Domi customer service is one of the worst I’ve ever seen. No phone number to call customer service and only reply to emails once a day. I’ve started the refund process with them over 2 weeks ago and still haven’t received my refund
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Domi Outdoor Living
Sorry for the delayed refund, we 've confirmed that our team has issued the refund for you via PayPal account, you should have received the email that send from our Cusomer Service Team.
Great chairs but not perfect.
Great chairs.
My teenage son put together in about an hour.
So easy to roll around. Only complaint I would give is the washers are rusting (not the bolts) so why would they send washers that were not stainless. Makes no sense.
And a suggestions would to add arms.
22. Juni 2026
Antwort von Domi Outdoor Living
Thank you for your great feedback! We’re so glad your son had an easy time assembling the chairs and that they’re rolling smoothly for you.
Regarding the rusting washers—we sincerely apologize for that oversight. You’re absolutely right, and we agree that stainless steel washers should have been included. We’re already addressing this with our production team to ensure future batches meet higher quality standards. In the meantime, feel free to reach out to our support team, and we’ll make the thing right:)
As for the armrest suggestion—we truly appreciate the idea! We’re always looking to improve, and we’ll definitely take that into consideration for future designs.
Thanks again for your honest review—it helps us get better. If there’s anything else we can do for you, just let us know.
Domi 10' x 12' hardtop gazebo with gutters
We absolutely love this gazebo. The product was delivered quickly, great instructions.
16. Mai 2026
Antwort von Domi Outdoor Living
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love the gazebo and that the delivery and instructions met your expectations. Your satisfaction means the world to us.
If you ever have questions or need assistance, don’t hesitate to reach out. Enjoy your new gazebo!
Terrible chairs
Terrible chairs. I am 120 lbs and the chair fabric just ripped while I was sitting on it. It is only 2 years old. These chairs are $244 for 2 and a table - ridiculous that is has “broken” in such a short period of time.
I am not giving 1 star because when I initially bought this set they sent me used ones but they replaced them right away.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Domi Outdoor Living
we’re truly sorry to hear about the chair fabric ripping after only two years of use — especially given your light frame. This is not the durability we expect from our products, and we completely understand your frustration, particularly at this price point.
We’re glad we could resolve the initial replacement issue promptly, and we want to make things right this time too. You may reach out to our support team directly with your order details and photos of the damage via service@domioutdoorliving.com this email address, and we’ll do our best to find a fair solution — whether that’s a replacement, partial refund, or credit toward a future purchase.
Your satisfaction and trust matter to us, and we take quality concerns seriously. We appreciate your patience and your willingness to share both the good and the bad — it helps us improve.
No Caps / Covers on legs of Gazebo
When purchasing the unit, they do not tell or show you that the unit your are purchasing does not come with base caps/covers. Furthermore, they do not offer an option to purchase them separately. Their excuse, you are purchasing their entry level model.
They followed up with me & I have replied to them to see what they say. More to come.
15. Juni 2026
Antwort von Domi Outdoor Living
Sorry, we checked your order on our system, the only recorde is the plastic hooks that you purchased from us. You may feel free to let us know the model that you purchased via service@domioutdoorliving.com this email address so that we can make thing right for you:)
I expected better
There were many dented and bent pieces. Getting the roof pieces to line up was a hurculean task. The directions were not the worst I have ever seen. However the direction were still fairly aweful.
There was a design change that the manufacturer did not account for. Because of this, 4 bolts were too short and I had to go to the local hardware store to find a fix.
19. Juni 2026
Antwort von Domi Outdoor Living
Thank you for your detailed feedback. We sincerely apologize for the frustration you experienced with the roof alignment, unclear instructions, and the bolt issue caused by our design oversight.
Please know that we take your comments seriously. We are already reviewing our production and quality control processes to prevent such mismatches in the future. Additionally, we are updating our assembly guides to make them clearer and more user-friendly.
We truly appreciate your patience and resourcefulness in finding a fix at the hardware store. To make things right, we would like to offer you a partial refund or a discount on your next purchase—pls contact our support team at service@domioutdoorliving.com regarding this matter.
Your input helps us improve, and we are committed to doing better. Thank you for giving us the chance to learn from this.
The instructions could be better…
The instructions could be better explained. But we got everything figured out.
It looks awesome after everything is up.
22. Juni 2026
Antwort von Domi Outdoor Living
Thank you for your patience—and for sticking with it. We truly appreciate your feedback on the instructions, and we’re glad to hear the final result looks awesome. That’s what matters most. Enjoy!
Better than expected!!!
Awning was easy to put up and looks great! We've had 2 neighbors come over asking where we got it from and they are planning to order also. Our deck is 8x22 so we ordered 2 - 8x10's and 1 extension. Worked perfect! Only down side is the awning that was our only option for size doesnt have the screen/curtain option like others do.
21. Juni 2026
Antwort von Domi Outdoor Living
Thank you so much for your kind words and for sharing your setup—that means a lot to us! We’re thrilled to hear the installation went smoothly and that your neighbors are fans too. Your 8x22 deck configuration sounds fantastic, and we’re glad the two 8x10s plus extension worked out perfectly.
We truly appreciate your honest feedback about the screen/curtain option. We completely understand the desire for that added versatility, and we’re actively exploring ways to expand our size-specific accessories. Your input helps us improve, and we’ll be sure to share your thoughts with our product team.
Enjoy your beautiful new outdoor space—and tell your neighbors we said hello! 😊
Decent furniture for the price
Decent furniture for the price. It does take quite a bit of work to put it together, especially the table.
21. Juni 2026
Antwort von Domi Outdoor Living
Thank you for your honest feedback. We're glad to hear you find the quality fair for the price — that’s exactly what we aim for.
We truly appreciate your patience with the assembly process. We understand that the table, in particular, can be a bit more involved, and we're constantly working on improving our instructions and hardware to make setup easier.
If you ever need assistance or missing parts, pls don’t hesitate to reach out to our support team via service@domioutdoorliving.com this email address — we’re here to help.
Enjoy your new furniture!
Happy Cat Mom
Super fast delivery- great quality- I would suggest 3 people for set up we did it during a heat wave and over the course of a week due to the heat and work. The 4 kitties LOVE the new screen house! We have a TV in it now and hope to enjoy it into the fall here in New England!
15. Juni 2026
Antwort von Domi Outdoor Living
Thank you so much for your wonderful review! We’re thrilled to hear that your 4 kitties are already loving the new screen house—and a TV inside sounds like the perfect setup!
We really appreciate your honest tip about assembly; that’s great feedback for future customers. So glad you pushed through the heat wave to get it up, and we hope you enjoy many cozy fall evenings in it this season. Thanks again for choosing us! 🐾🍂
Delivered on time and great directions…
Delivered on time and great directions for installation
19. Juni 2026
Antwort von Domi Outdoor Living
We're so glad to hear it arrived on time and that the installation instructions were helpful!
Thanks for sharing your experience—enjoy your new gazebo!
love my lounger
had problems assembling the lounger i purchased but the service department was very helpful and courteous..they helped resolve the issue and im very thankful..
17. Juni 2026
Antwort von Domi Outdoor Living
Sorry for hearing that, our Customer Service Team has sent you an reply regarding a solution via email with service@domioutdoorliving.com this email address, you may check that and we can proceed with finding a solution that would meet your expectations:)
Out door shade.
The cauk that came with gazebo was all dried up. Both tubes. Must have been quite old. The curtain hooks I order came very quickly. I do love my gazebo though.
Very nice!!!
19. Juni 2026
Antwort von Domi Outdoor Living
Thank you for your honest feedback! We sincerely apologize for the dried-up caulk—that’s definitely not up to our standard. You may reach out to our support team via email address service@domioutdoorliving.com, and we’ll find a solution for you regarding this matter:)
So glad to hear the curtain hooks arrived quickly and, most importantly, that you’re loving your gazebo! That truly makes our day. 😊 Enjoy your outdoor space!
I wanted to order extra side tables…
I wanted to order extra side tables they were not in stock but Domi was able to make 2 and send them to me! Great customer service!
17. Juni 2026
Antwort von Domi Outdoor Living
Thank you so much for your kind words! We're so glad Domi could make it work for you. Going the extra mile for our customers is what we're all about. Enjoy your new side tables!
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