Diamond Warranty Corp. Bewertungen 

not a good warranty company. don't work with shops well

Helped out on the weekend when their office was closed.

They will only pay based on inferior products. They will not pay for OEM parts. Their labor pricing is not accurate based on what true mechanics calculate. Not only do you pay the $100 deductable, but usually a large portion of the bill. They like to find anyway to get out of having to cover your issues.

The servicing agent that take took my call handled my claim quickly and professionally.

Great First Experience!!
Quick and easy to deal with and process. very friendly and polite. would recommend on any vehicle.

Brie at Diamond warranty is a pleasure to work with fast and easy Claims adjuster who knows what she is doing !!!

The 1st few times I used my warranty it went smoothly! This time it was a lot of back and forth on the phone between adjuster and repair shop. When it was first called in the man on the phone said every thing that was mentioned will be covered under my warranty. Called back with part numbers and the women said only one item was covered under warranty. So we were going to adjust the claim after seeing exactly what was covered! Now a adjuster has to come to repair shop and take pictures and say if they think it needs repairing! This could take 24 to 48 hours. Very inconvenient to be without car for 2 to 3 days waiting on the ok from diamond warranty!!

Now let me just say I don’t know much about extended warranties. I was always very skeptical of them. I’ve never had one before, and never understood exactly how they worked and what was covered. A friend of mine Aaron Sokirka who works for Diamond Warranty along with Jim Lemongelli, took the time to explain everything to me and I felt more comfortable about them. This helped me make the decision to buy that Camaro I’ve wanted for so long.

So I’m driving on 81 and as I try to shift from 4th to 5th gear all I hear is this really bad grinding sound and it won’t let me shift. I call up Jim Limongelli and Aaron Sokirka at Diamond Warranty and they guide me where I need to go to have this looked at. Aaron calls me later to explain what’s going on. He explains to me there’s a problem with the transmission and that there are a couple different ways this can be addressed, but ultimately what it came down to to make sure I don’t have any future problems, is to have a new transmission put in. He proceeded to explain they already ordered a brand new transmission from GM and it would be here in a couple days.

All I can say is these guys have been fantastic from the beginning. I’m not even a month into the warranty and here they are having to put a new transmission in my car. The day after I called them to tell them about this, I get a call from Jim following up with me to make sure everything went ok when I talked to the shop and that I got in there ok. As sick as I am about this, I at least feel better knowing that my car is gonna be fixed properly, and that these guys are taking such good care of me and my car.

Bri took care of my needs, and she was very friendly over the phone. Im very satisfied with this Company.

Ok to deal with. Would have liked to know in advance that they will only cover 100% on Auto Zone parts. My mechanic doesn't use them.
Don't think I will go with this company again.

I have been with diamond warranty the last two yrs. the have been there for me every time I had a issue. I would recommend them to anyone.

Thanks to Greg, I was able to get my claim processed so I could finally get my vehicle back. He personally contacted my mechanic since there was an issue getting the two in touch so i could get my claim processed. He even made it a point to call me personally to let me know everything went well.

Extremely satisfied with the immediate response and coverage. Will definitely purchase a Diamond Warranty extended coverage policy when purchasing another automobile.

Excellent company. Had no problems with repairs on my end or with the shop used. Would recommend.

Experience was extremely bad. I started my claim at a mechanic shop in MD. That shop refused to allow Diamond Warranty to ship a used part to them for installation, so I was then tasked to find another shop. Diamond Warranty suggested a different shop and told me that they could get my car in that same day. I took my car to the recommended shop and dropped it off. I then had to get a rental car because my car would be at the shop for what was thought to be a couple of days. I was contacted by Diamond Warranty later in the day and was informed that the part would not be sent to the shop until the following Tuesday. The current day of the week at that time was Thursday so the part was about 5 days out. Tuesday comes and I am calling the mechanic shop checking to see if the part had arrived throughout the day and I was told that the part was not there. I contacted Diamond Warranty and informed them that the part was not at the shop and was then told that the part was to arrive Tuesday or Wednesday and if it was not at the shop by Wednesday morning then the shipping company would be contacted. Wednesday afternoon comes and the part still had not arrived at the shop. I contacted Diamond Warranty again to inform them about the part and was told that I would get a call back. When I received a call back later in the day I was told that the part was actually shipped to the first shop that I initially started a claim with but refused to do the work. How this happened, I have no clue. So I was then tasked with having to go and pick the part up from the shop that it was incorrectly shipped to and drop it off at the shop that my car was located. I did this Thursday morning and all throughout the day on Thursday I am being told that Diamond Warranty was giving the shop a hard time about what they would cover and what they would not cover. At one point I was told that I would have to pay an additional $450 on top of my $100 deductible because of Diamond Warranty's refusal to include certain work in my claim. This was not resolved until later in the day which limited the time that the shop had to perform the work, which forced me to extend my rental car agreement. Long story short, my car was not ready until Saturday morning, I ended up coming out of pocket $230 for my repairs and an additional $220 for the rental car, which I am told that I will be reimbursed for. This experience was by far the most painful service experience I have ever had to endure. I am very disappointed that I spent my money with Diamond Warranty. It was not worth the 2k+ dollars that I spent. I hope and pray that I don't ever have to file another claim.

So far so good. All claims have been approved. The approved labor rate is a little low.

Thank you to Diamond Warranty Corp. for all you do. People were very professional, courteous, and had a genuine concern for getting our car fixed and on the road again. Thank you for saying what you do and doing what you say!

All quotes based off cheapest lowest quality parts available