Worst company to deal with. Purchased a 22 Blazer jan 2026 feb 2026 truck stalled in the middle of the road. Called Diamond to have truck towed, they wNted me to pay for the tow out of pocket. After g... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
On the repair facility side this company ranks right at the bottom of extended warranty companies. They authorize the cheapest available parts made for the repairs from auto zone or any other disco... Mehr ansehen
They lied to my mother and pretended to represent the dealership warranty she had just purchased with her used car. They convinced her she needed to set up a payment plan or her vehicle would not be... Mehr ansehen
I purchased a 2008 BMW this past summer in Dallas and was offered a warranty via Diamond Direct. I’m glad that I listened. Months later, my transmission went out suddenly. In all, it took close to 6 w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Great products and service starts with great people. With over a century of combined experience in the automotive and extended warranty space, Diamond Warranty is an industry-leading warranty protection plan provider to new and independent dealerships since nationwide. Our portfolio contains world-class Vehicle Service Contracts, Gap Insurance, and Automotive Ancillary products backed by AmTrust Financial.
Kontaktinformationen
PO Box 970, 18640, Pittston, Vereinigte Staaten
- 1-800-384-5023
- chealey@diamondwarrantycorp.com
- diamondwarrantycorp.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
mixed
I find them to be an overall pretty honest company to deal with. But that's because I had a pretty low bar for an auto warranty company. My only repair so far is pretty mixed.
They tell my mechanic they can find a caliper for my Infiniti sports coupe for $77??? I got this warranty because I love this car and would rather keep it on the road as long as possible (as opposed to getting a new lame car) so I don't want to put the most inferior parts possible in it. But my mechanic couldn't find a part all that close to that price, so I still had to lay out some money.
Like I said, I had a pretty low bar for my first exposure to this industry. It seemed too good to be true initially so this kind of clarifies things for me. But I'd be giving them rave reviews for what probably amounted to saving them $100 (less than one months payment); I can't imagine that makes sense as a business model. I'm on the fence about whether or not I plan to continue with them.
Everything went very smoothly
Everything went very smoothly. We had to wait a few days for the adjuster to get to the dealership to inspect. Now that I know the shop rate maximum that is allowed I may choose a different shop in the future. I will definitely consider Diamond in the future for other vehicles. Thank you J Scott

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They were quick and on the ball the…
They were quick and on the ball the whole time had us in and out faster than I hoped

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Done quickly and no problems!

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Best warranty ever
Best warranty ever! Great customer service! Easy peasy!

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Car repair
The time waiting on the adjuster to assess the issue with the car could have been shorter.

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Quick response and honored warranty…
Quick response and honored warranty without any issues. Young lady that called me was very pleasant and professional.

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How do you sign to pay $100 deductible…
How do you sign to pay $100 deductible then suddenly you only pay half? Is this a joke? I did not sign anywhere that it says you only pay half. This is why I paid you for the warranty!

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Excellent customer service

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I was disappointed in the amount of the…
I was disappointed in the amount of the covered repair that you paid.

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A warranty with a limit of…
A warranty with a limit of liability???? Need I say more.

Antwort von Diamond Warranty Corp.
BRIE IS ABSOLUTELY AMAZING!!!!
BRIE IS ABSOLUTELY AMAZING!!!!! SHE IS VERY PROFESSIONAL, KNOWLEDGEABLE, EXTREMELY APPROACHABLE AND HELPFUL BEYOND WORDS!!!! YOU SHOULD BE GRATEFUL AND PROUD HAVING SUCH A WONDERFUL PERSON REPRESENTING YOUR COMPANY!!!! VERY SINCERELY YOURS, PATRICIA A GLEESON ( BANGOR, PA.) p.s. I ALSO HAD THE PLEASURE OF SPEAKING WITH JORDAN A FEW TIMES, HE WAS VERY FRIENDLY AND ACCOMMODATING!!! JORDAN WAS ALWAYS WELCOMING AND KIND!!!

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2nd time using my Elite Diamond…
2nd time using my Elite Diamond Warranty - very pleased with the process...received a call from my Rep that the work was approved the day I dropped off my car to my mechanic. I am happy and my wife is happy...it's her car :)
Thank you for excellent service,

Antwort von Diamond Warranty Corp.
Ive had to use my warranty on 2…
Ive had to use my warranty on 2 occasions now. In both instances my mechanic and the adjuster were able to handle things and the adjuster called me immediately. Im extremely satisfied and ill look into extending the warranty when necessary

Antwort von Diamond Warranty Corp.
Fixing engine
Fixed engine which was great to have the warranty and everyone was very helpful but the only problem was how long it took to get everything done between getting an adjuster out and having shop put the engine in

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Was surprised that I still had to pay a…
Was surprised that I still had to pay a large portion but they were quick to respond

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Always takes care of me and gives me…
Always takes care of me and gives me piece of mind

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We purchased a used vehicle with the…
We purchased a used vehicle with the option to buy diamond insurance,, although we had concerns of wasting our money we decided to buy it, with in 2 months the radiator started leaking and the power steering was messing up, took it to the shop, and they had never dealt with diamond insurance, but when I picked up the vehicle the shop said it was the easiest insurance company they have dealt with. And saved us more than what we paid for the insurance.

Antwort von Diamond Warranty Corp.
Service satisfaction
I have diamond warranty for less than a year and during this period i get couple of claims. Every time i get a break down i go to a licenced mechanic and let them call diamond. They respond immediately and they pay for all that is covered under the policy. I just pay the deductible. I am very satisfied with them and i recommend them to all l know. They are good dude and not expensive.
Mini

Antwort von Diamond Warranty Corp.
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