Diamond Warranty Corp. Bewertungen 

This company is the worst, i purchased their high end package when i purchased car, after a yr...my motor went out, they actually would not replace it until the motor was broken down even though a certified mechanic that they told me they use and trust... showed them fuel in my spark plug sockets and low pressure in my engine... break down of my engine would cost me $1400 labor out of pocket which they dont cover. The worst ever!!!! Never again!!! Not only that i had my vehicle towed and they would not even cover the cost because the driver sent me the reciept in a text. I will continue to spread this message about this on every review board there is!! Beware!!!

Claim was resolved quickly. Owner of the shop has stated the representative was courteous and professional

Good treatment, saved me a ton on truck repairs. Will def buy again.

This is my first after market warranty, and it did NOT perform as expected. A few weeks after I bought my new Jaguar the starter went out; I expected to pay my $100 deductible and the rest of the bill to be picked up by Diamond. Diamond only wanted to pay $75 an hour for labor, but the going rate where I live is $125 an hour, I had to pay the difference. The part was $810 (Jag parts are expensive) Diamond only wanted to pay $450 for an after market part, I had to pay the difference. Diamond said the after market part would perform the same as the OEM part, but the service center I went to said they would not give the 2yr warranty if it were not an OEM part. Diamond then informed me that if I were to need an engin they would find me a used engin with 100,000 miles instead of having mine rebuilt which only has 45,000 (I don't need an engin now) it just goes to show you how cheap they are. There are better companies to go with.

I had to have my vehicle towed to a facility and I called Diamond Warranty and my vehicle was covered for the repair which was great because it only cost me the deductible and tax. I would recommend them.

My husband and I were thrilled that the Diamond Warranty company stood behind their warranty and covered the parts that were in need of repair. In addition, they did it in a very professional manner.

Never buy from a dealership that uses this company. They are likely as shady as the Warranty company itself. ALWAYS ASK What is left for coverage on your policy. Bought the top coverage, had a previous repair done. My car now needs needs additional repairs for parts that are covered but they will not cover the entire repair. This company forced my mechanic to take the car apart to complete an inspection telling the mechanic that if the engine has to be replaced it would be a covered repair although never telling myself or the mechanic that I only had $400 left of coverage on my policy. They basically took all options away from the consumer. Now my car is in a million peices at the shop because Diamond Warranty told them to do so and I will now have to pay for that teardown time plus the cost of repairing the car where if I was made aware of the remaining limits I would have made the decision to only repair the car and not have it taken apart. So now I have a useless policy and no car!

Very professional number one in customer service in my opinion, my experience was one of the greatest experiences that I have had in a very long time thank you everyone is special Brie.

How can you say that you have a set amount for labor on work being done. Labor rates vary all over the country, and should be taken for what there service labor rates are, and not punish the customer with having to pay out of pocket. You need to adjust your criteria for country wide, not just where ever you are located.

I honestly thought that Diamond warranty would pay more than they did for the repair to my car. I was expecting the deductible, but not half the cost of an $800.00 repair.

Diamond warranty handled my claim and I assume paid it I haven't had a call back from the dealer saying they didn't pay it and even did a courtesy follow up so they are definitely not a fly-by-night warranty company.

I would say my only disappointment is that they only cover a portion of the labor.

So when you think about this warranty think of it like car insurance in that if your repair bill for your car is going to cost you $3,000 and you have a $500 deductible you have to pay the 500 out of pocket.

But this warranty only covers a set of parameters the only cover so much labor per hour and so much for parts and other things you have to make up the rest.

whatever they come up with as the total bill if your deductible is 100 with them they're going to knock $100 off because they're going to expect you to pay that hundred but you also have to pay the rest of the bill because the mechanics do not work within the confines of the estimates

For instance if your labor shop charges 100 an hour diamond only covers 70 per hour so you have to make up that $30 per hour difference for every hour of labor.

But they did come through they did the work that my vehicle needed and in the end it worked out instead of a $2,500 repair bill I really ended up with a $1,200 repair bill.

Quick service with happy results!

This warranty definitely holds value and stays true to the consumer!

1)High end cars require OEM replacement parts
2)Most high end cars have tow service estab.
3)Aftermarket parts should be explained prior to purchase or highlighted in brochures.
4) coordinate with dealerships the importance of communicating warranty limitations especially when level of apprehension and fear of repair is major concern.

I got my car fixed and back on the road.

Was very kind and helpful. I would highly recommend!

this company would be good to get for any car or truck. I just think they should add the more common problems( external parts) to there three plans.I know I would have paid a little more to have then included .Do you have a plan that covers bumper to bumper if you do I would be interested to up grade to that plan need to have more things covered.

I contacted the warranty company and was informed that I have an $100 deductible and the maximum that they would cover for any service would be $1100 (based on the $1200). The repair shop had to make the assessment of the problem and provide the information to the warranty company. None of this information is stated on the paperwork, there is limited coverage and other restrictions. Based on the description for the Diamond Elite Powertrain Coverage warranty plan I expected that more of the overall cost would be included: since it is an Automatic Transmission -- 'all internally lubricated parts (excluding electronics) including pump, pump housing, carrier assembly, planetary gears, drums, valve body, reaction shaft, governor, servo assembly and torque converter). This gets down to the 800 different components of the transmission. The warranty does not cover the inspection or removal of the transmission. What is stated and what is covered is different.

They came thru when I needed my truck fixed, and they called to let me know it was covered and very polite on the phone

The $500.00 upfront cost for pictures was an unnecessary expense and it was not noted anywhere on my warranty. Not happy.