Customer service is terrible. I signed up over a month ago, and they have still not shipped my order. I reached out for an ETA and got a response over a week ago saying they will forward my email to t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Customer service is terrible. I signed up over a month ago, and they have still not shipped my order. I reached out for an ETA and got a response over a week ago saying they will forward my email to t... Mehr ansehen
Unternehmen hat geantwortet
I like that there is a check-in with the dermatologist and they care about helping you achieve your skincare goals. The site is easy to navigate.
I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Mehr ansehen
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Mehr ansehen
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Payment was taken today from my bank. I cancelled my subscription. I will now report this as fraud.
Below is the message I just sent to dermatica.
You took payment without my authorisation. And there is only 1 item that you have sent out. I have reported you for FRAUD. You took payment without even notifying me. Think you are clever offering me 50% if I reactivate my subscription. But only for you to send out only 1 item and not 2 as I had on my previous prescription. I was told to upload new photos before my subscription was able to restart. Something I did not do just yet. But you still go ahead and take payment without contacting me first. BIG mistake committing FRAUD against me.
K Choudhury
Worst product and customer service
Even after reaching out to them , I have never received the product and money has been deducted and when asked about it , no response and no refunds has been done
Don’t go for their marketing strategy
Loss of $60

Antwort von Dermatica
I'm absolutely thrilled with my purchases of the hydrating kit and glow kit! As someone with very sensitive skin, I'm always cautious about what products I use, and these worked wonderfully for me. I especially appreciate that they're fragrance-free, which is perfect for sensitive skin. I typically invest in high-end chemical grade skincare products that can get extremely expensive, so I'm delighted with both the quality and affordability of these items. The value for money is outstanding! Can't wait to try more products from this line!

Antwort von Dermatica
10/10. Totally recommend. I accidentally chemically burned my face and since I’m African American I was left with really bad dark spots. Was desperate when I signed up for the free trial. They prescribed me a formula they that did wonders. It only took a month and my scars are completely gone. I will be going to them for now on for all my skin care needs.

Antwort von Dermatica
I have seen great improvement in my skin texture, tone and overall appearance.

Antwort von Dermatica
Dermatica is top in the market for self made blemishes, Ambi fade cream doesn't hold a candle to Dermatica.

Antwort von Dermatica
They make a good product and do a good job of following up. They are responsive to emails.
I only wish the service offered one additional feature: An email announcement saying that a new refill is about to ship and an opportunity to delay if it's not currently needed. Without this one ends up with a lot of extra product.

Antwort von Dermatica
Love this brand. I started breaking out for no reason and dermatica was able to give me a formula that helped control my acne. They also review my prescription every couple of months to make sure the ever changing needs of my skin is being met. The team is also very kind, helpful and detailed. My skin isn’t where I want to be yet but it has greatly improved. I cannot wait to see what my skin would look like a year from now.
Thank you Dermatica ❤️
The producto give me horrible results, the apologize and I lost my money.
They are money makers, they don't care about your concerns.

Antwort von Dermatica
Great product and amazing customer service. The tretinoin is the first product I’ve tried that genuinely improves my texture and doesn’t damage my skin barrier. Also their customer service is fantastic. If a product doesn’t work for you they will help you find one that does as quickly as possible
I have been using the cream daily. I have peeled but my dark spots are still there and a little lighter but are still very obvious. I think I need a different formula. I can’t seem to figure out how to send a picture. I think I need more of a bleaching formula.

Antwort von Dermatica
Rosacea: I’m so ecstatic that I found this company. After years of suffering with Rosacea and trying so many creams, laser, diets I was told to try Ivermectin. The leading brand Soolantra is over $500 without insurance! I noticed a difference the very first morning after applying this cream. My skin is completely new in texture. I no longer need to exfoliate and my make up doesn’t sit in flakes where my skin was dry anymore. My skin has completely calmed and everyone has noticed and complimented me. It’s been about 2 months now and I still have some redness but I’m just so relieved with the results so far! I went ahead and bought the 6 months supply. My only negative is I wish the bottle was a little bigger as I tend to run out just before my next shipment. I 100% believe the rosacea is caused by an overpopulation of Demodex mites on the skin and the ivermectin kills them. These mites end up eating your collagen which is why the rosacea gets worse as you age. Also super happy they don’t add parabens. I recommend highly!
I like to use good quality products, good customer service
Dermatica has been a pleasure every step of the way. From consultation to shipping my product, everything is prompt and efficient. My skin looks better than ever!
No one to contact. Charged my card without previous notification. Give me my money back IMMEDIATELY! I have tons of your products for months to come. FRUND IT! REFUN IT! REFUND IT! YOU WILL NEVER HEAR FROM THEM IF YOU FILL OUT THE FORM

Antwort von Dermatica
Purchased for melasma as this is advertised as being the ideal product. Did not work in the slightest. Just irritated the skin and caused spots which I never had before.

Antwort von Dermatica
I specified when going through their process that I was currently using a formula with .14% tretinoin and wanted a formula that had that or a higher percentage. They came back with a formula that was less than half the dosage. There's no way to communicate with the consultants and they obviously don't bother to read anyway.

Antwort von Dermatica
Signed up and pre paid for 6 months as the consultant advised they could help with my rosacea.
At the next consultation I said I haven't seen any improvement and shared photos. This time the consultant came back and said that she could see that my skin required treatment by a dermatologist as there were broken skin vessels which would not be improvement by the products. OK I thought, I will just cancel and go see a dermatologist instead. NO!! She then went on to advise me that because I had chosen to prepay for 6 months, I was unable to cancel. So I am still receiving products which Dermatica themselves have admitted will not improve my skin. It is in the contract so read fine print if you dare to use this company.... I wouldn't bother ever again this has not improved my skin and cost a small fortune. Bitter every time I receive a product that does not work in the post until my pre paid subscription runs out. This is a scammy company with bad customer service, I should have known because they have so many people pushing this company all over YouTube.

Antwort von Dermatica
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