DealsAway.com Bewertungen 

I dealt with Ellyse who is not only efficient, knowledgeable & professional in everything she does but has these unique qualities of patience & empathy when dealing with 'senior' clients, less technologically equipped in today's world, to clearly understand what the cruise entails. She is 'special'!
I am thoroughly satisfied with the service I have received from Ellyse & will continue to use her services in the future.

The staff, all of them are super friendly, bubbly, patient and helpful. I probably called then a million times and asked them a bazillion questions... they were consistently amazing and helpful every single time. A special shout out goes to Elysse, Valen and Oreahna.
Thank you for making our family holiday booking process as amazing as it has been!

Oslo, Bergen, Rail & Sail Norway – Dealsaway

You may feel this review is harsh, but after careful consideration I believe it is both fair and constructive, and I hope it gives Dealsaway an opportunity to improve future tours.

I recently completed two back-to-back Scandinavian tours—one with Scandi Travel and one with Dealsaway. Unfortunately, the comparison was stark. Scandi Travel were outstanding in every respect, and there is much Dealsaway could learn from their approach.

Accommodation & Location

The accommodation provided by Dealsaway was consistently far from city centres and highly inconvenient for sightseeing. While it may be argued this keeps costs down, in reality it does not—guests are forced to spend additional money on taxis and public transport just to access major attractions.

The Radisson Blu Scandinavia Hotel was particularly unsuitable for the apparent target demographic, which I believe is predominantly travellers aged 60+. Breakfast was not included, which should be standard on a tour of this nature. More concerning was the bathroom design, which required stepping into a bathtub to shower. For older travellers, especially those with knee or hip replacements, this presents a genuine occupational health and safety risk.

The same issue occurred later at the Thon Hotel Rosenkrantz in Bergen, again requiring guests to shower in a bathtub—an ongoing and avoidable safety concern.

Itinerary & Planning

The train journey from Oslo to Trondheim was an all-day trip, departing at 10:00 am and arriving around 5:00 pm. By the time we checked into the hotel, it was already dark and cold, leaving no opportunity to see the city. We departed again early the following morning, making the stop feel pointless.

For the next leg of the journey, we were only informed that we would leave Trondheim at 9:30 am for Bergen. No arrival time or meaningful detail was provided. Even when searching independently, there was no clear online information confirming that MS Midnatsol was departing on 6 January, which caused unnecessary confusion and anxiety.

MS Midnatsol

I would rate the MS Midnatsol experience as fair. We boarded at 9:30 am on Tuesday, but although disembarkation was not until 3:00 pm Wednesday, we were required to vacate our cabin by 10:00 am, leaving several hours with nowhere to rest and nothing to do.

Overall Assessment

The itinerary felt poorly planned and inadequately communicated, particularly given the age group this tour appears to cater for. Large portions of the trip involved long train journeys, brief hotel stays with no time to explore, and early departures that undermined the value of each destination.

In effect, this “7-day holiday” consisted of six nights’ accommodation, two train journeys, and one ferry—arrangements that required minimal organisation yet resulted in a deeply disappointing experience.

I have travelled extensively and have never encountered a tour of such poor quality. With better accommodation choices, clearer communication, safer facilities, and more thoughtful scheduling, this tour could be significantly improved.

Oreahna made the holiday package experience very easy to navigate for a first-time traveler, and our holiday was very relaxing as a result.

Ellyse was very efficient and easy to talk to. It makes our holiday travels easier and exciting. Highly recommended.

Excellent service and attention to detail.

Ellyse has been super helpful in arranging our group of 5 ladies to New Zealand Auckland & Rotorua . Accommodation was great & well located to the city center. We enjoyed all the tours that were included especially Hobbiton it was a standout. Our trip went very smoothly, and Ellyse continued to check in with us. We would definitely use DealsAway again

Thank you so much for all your assistance Ellyse. You went above and beyond to arrange everything for us for our trip in such a short time. You answered every question no matter how small with a smile in your voice. Took us through everything step by step. We will most definitely choose you for our next getaway. You made it so easy for us. Thank you so much. Your efforts are highly appreciated.

The personal service no matter what the question or issue has been a delight.
We will certainly be recommending and using deals away again and again.
Thankyou Ellyse its been a pleasure xx

dealing with a real person is so much easier,Fiona was there from start to finish ,any concerns where dealt with by Fiona quickly and if she was not availiable she would ring as soon as to make sure i was happy . i can not praise this company enough . THANK YOU

My Deal Maker, Oreahna, was amazing and so lovely to speak to. She was very kind, helpful and professional and made the booking process so easy and quick. She was able to get me a special deal on my solo traveller costing, which was amazing. She has informed me by email, every step of the process and has put my mind at ease. I know if I’ve got any issues about my trip, I can contact her directly. Looking forward to my trip and knowing that i have dealt with an actual person and not a chat bot or computer.
Thank you so much Oreahna

Fiona has been most helpful and courteous in organising hotel stay and cruise for two ladies cruising into their eighties. Thanks Fiona.. another thanks for the bubbly gift we will enjoy

Travel agent was helpful and nothing was to hard for her. They answered our questions when we asked, if they didn’t know the answer they would always return the call.

I booked a cruise for my parents in their 80’s and friends for the Royal Caribbean. The advertised price kept growing every time you added on. One thing that the person I booked through failed to mention that the room was booked as a guaranteed room which means they aren’t guaranteed a room together or even on the same deck. This costs extra to be put together. Also the operator failed to mention that the balcony room booked was obstructed view. I called both Deals Away and Royal Caribbean cruises but neither would take the responsibility and change the deck and room. They would but with an extra $1400 per room. I wasn’t aware of any of this until two weeks prior to departure date when we received paperwork. I wouldn’t recommend either company but if you do ask many questions. One more thing the original operator no longer works there but I will say the lady who replaced him was very polite just wished could have been more helpful.

Ellyse was a great communicator and everything went smoothly.

Ellyse did an amazing job for our group of 9. She answered all the questions we needed answering. She was quick, methodical and friendly. We couldn’t ask for more.

Deals away dealt well with our concerns about payments and booking details for two very different people.
They acknowledged our concerns re paperwork for a trip that we left a week early for. Paper work arrived two days before we were due to leave. Perhaps have a standard question re departure dates may reduce that stress for future customers.
The included cruise insurance was a pleasant surprise when we checked our documents.
Thankyou all for your support.

Oreahna is courteous and helpful. Given that our 1st trip to New Zealand is a week ahead, she is trying to escalate the deal completion asap.
We look forward fir a prompt feedback so that we can fix up the flight arrangement soonest possible.

Fiona was a pleasure to deal with and made everything easy, which is what you want to happen. Fiona kept me up to date with any changes as they occurred and was helpful in answering my questions.
I even received an unexpected but lovely gift in the mail a few days prior to my departure. I'm hoping everything runs as smooth as the booking has when I get there.

Both Jaimie and Oreahna assisted in my initial interest and subsequent finalisation of my family holiday. My interaction with them reminded me of the professionalism and sincerity to make a potentially stressful exercise into a relax and stress free experience and I will surely recommend DealsAway to my friends and relatives.