Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
Unternehmen hat geantwortet
Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!
Unternehmen hat geantwortet
The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Mehr ansehen
Unternehmen hat geantwortet
I sent in a wrong meter reading and received an enormous bill. CG&P dealt with the issue quickly and with no issues. They are very polite and great to deal with. I would highly recommend this company.... Mehr ansehen
Unternehmen hat geantwortet
Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.
Crown Point, BL9 7JR, Bury, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I dealt with Mohammed in trying to set up portal access for a new client. He was extremely helpful and very accessible which is quite unique in the energy sector. He was extremely approachable and nothing was too much trouble. He even followed up with my request with a courtesy call to make sure i was happy with what he had set up. A credit to Crown Gas and Power

Antwort von Crown Gas & Power
Death of owner of business lead to outstanding bill. I dealt with Mo, who treated me with the utmost respect. Time was given for invoice to be settled Treated with professionalism at all times. Can not praise this company enough. Excellent service.

Antwort von Crown Gas & Power
Mohammed Sajid was polite, quick, and efficient in dealing with this issue.
It makes a pleasant change to actually speak to a person who answers the phone almost immediately and can help you. Much better than having to wait on hold for up to an hour, which we don't have time for here, or to go online to talk to a robot.

Antwort von Crown Gas & Power
Helen (credit control) has been very helpful and efficient with resolving our issue, very customer focused and pleasure to deal with. Comes as standard for Crown which is very much appreciated.

Antwort von Crown Gas & Power
Nicola Taylor has been an immense support throughout my account duration with Crown.
Nothing has ever been too much trouble for her, or the colleagues she's passed queries through to on my behalf.
Their attention to detail and patience in listening, understanding and helping their customers, is second to none.
I find them to be both professional and personable and will always recommend them to anybody needing an honest, transparent and helpful utility company.

Antwort von Crown Gas & Power
I find Crown by far the best utility supplier to deal with. They are very efficient and always polite and helpful on the phone. Mohammed Sajid in particular is always very pleasant to deal with.

Antwort von Crown Gas & Power
We have a number of L/L supplies with Crown Gas & Power.
They have always been very understanding and our contact (Mohammed Sajid) is always helpful and knowledgeable.
Mohammed is a credit to Crown Gas & Power.

Antwort von Crown Gas & Power
very good services - Helen Pritchard is very helpful on resolving query.

Antwort von Crown Gas & Power
What a lovely person to speak to on the phone! Happy we're with Crown thanks to her.

Antwort von Crown Gas & Power
Helen Pritchard was extremely helpful in order to get the account up to date. Really appreciate her efforts.
Thank you

Antwort von Crown Gas & Power
Helen Pritchard provided me with excellent assistance. She is an excellent example of the kind of person Crown and its employees are. She is kind, communicative, and very thorough in her work.
I was able to get all the information and she also went out of her way to amend any issues the account had. Thank you

Antwort von Crown Gas & Power
Mohammed Sajid has been excellent at assisting me. his customer service skills were brilliant and went out of his way to help me with invoice information. returned my call, emailed me when he said he would.
Would recommend Crown Gas and Power just based on my experience of Mohammed Sajid, thank you

Antwort von Crown Gas & Power
Natalie Knight has always been super helpful and provided me with quick responses!

Antwort von Crown Gas & Power
Helen Pritchard was super helpful in assisting me. She is a shining example of how Crown and its employees are. Kind, communicative and very thorough with the work she does.
She ensured I got all the information needed to forward onto our clients as well as go out of her way to amend any issues the account in question had.

Antwort von Crown Gas & Power
Helen has been fantastic in keeping in constant contact and providing me with updates during the transition process. 5/5 would recommend.

Antwort von Crown Gas & Power
The speed of the responses by email from the team at Crown, particularly Emma Clark in the credit control team is amazing. Emma helped us resolve an issue in minutes. Excellent service.......

Antwort von Crown Gas & Power
Helen Pritchard went above and beyond ensuring that my query was rectified quickly and efficiently. she was friendly and personable and a pleasure to deal with, a real asset to your company.

Antwort von Crown Gas & Power
Good company to deal with from the start, particularly Mo their credit controller, good guy!

Antwort von Crown Gas & Power
She resolved our query professionally and quickly. Responded to emails promptly which was amazing and the client was extremely happy with the outcome.
So refreshing to deal with someone who has excellent customer service skills.

Antwort von Crown Gas & Power
Natalie Knight was brilliant. She resolved our query professionally and quickly by giving me a call to explain the misunderstanding and resolve the matter. So refreshing to speak to someone with excellent customer service skills.

Antwort von Crown Gas & Power
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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