Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
Unternehmen hat geantwortet
Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!
Unternehmen hat geantwortet
The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Mehr ansehen
Unternehmen hat geantwortet
I sent in a wrong meter reading and received an enormous bill. CG&P dealt with the issue quickly and with no issues. They are very polite and great to deal with. I would highly recommend this company.... Mehr ansehen
Unternehmen hat geantwortet
Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.
Crown Point, BL9 7JR, Bury, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We have been using Crown for a while now and find them to be one of the best utility providers with outstanding customer service.
Helen Pritchard who is our customer credit controller is always responsive and helpful.
Highly recommend.

Antwort von Crown Gas & Power
Inherited Crown Gas & Power from a site we purchased and Helen from Credit control was excellent throughout the transitioning period and resolved any issues we had promptly and kept us updated.

Antwort von Crown Gas & Power
Natalie at Crown has always been the most helpful with quick and efficient responses which is massively appreciated. Thank you.

Antwort von Crown Gas & Power
We inhertited Crown Gas & Power via a property purchase. I elected to chage supplier and before I even received their final invoices I received two very aggressive chasing letters - one of which was threatening me with court action. Thank goodness we are leaving them immediately.

Antwort von Crown Gas & Power
Great service, incredibly friendly and helpful team! I have been working alongside Helen Pritchard for a while now and cannot fault her time and dedication to helping, not only myself but also my team with any queries we have had!
Helen is a credit to the company 🏆

Antwort von Crown Gas & Power
I am new to role and needed support. Helen from Credit Control, was amazing. Polite, friendly, patient and extremely supportive.
Wouldn't normally leave a review but credit where credit is due.

Antwort von Crown Gas & Power
Always a great experience dealing with the team at Crown Gas & Power.
They always take a proactive approach to understand if we have issues.
Emma Clark is our dedicated Credit Controller and is a pleasure to deal with. Also Ocean as our Account Manager who is brilliant.
Big thank you from the team at Signature Energy

Antwort von Crown Gas & Power
Emma Clark is great to work with. She is our credit controller for our consultancy. She is extremely helpful and is there for anything we need at all times.
Keep up the great work Emma! As I always say, your a star!

Antwort von Crown Gas & Power
Big thank you to Helen Pritchard in Credit Control who has helped me sort out and set up our new Direct Debit Mandate. Very helpful, professional and easy to talk to. Thank you again.

Antwort von Crown Gas & Power
Super Efficient
Melanie T was on it from the minute she picked up the phone, Knowledgeable, efficient and answered all my queries
Great job CG&P!

Antwort von Crown Gas & Power
Mohammed Sajid was very helpful in helping us with gaining access to the portal and putting our account on hold while we process the missing invoices. We deal with a lot of utility companies who are mostly unhelpful so it is very pleasing to get someone who was so helpful.

Antwort von Crown Gas & Power
Julie Neary has helped with our account since the beginning and is always the most helpful.
Keeps you informed during the process of any request and has infinite patience for all my emails!
Thanks Julie

Antwort von Crown Gas & Power
I recently received exceptional service from Natalie Knight, who is friendly and very helpful. Natalie assisted us for creating an online account, setting up all the payments to be taken by direct debit and everything that we needed was sorted so quickly. Her professionalism and helpfulness made us more convenient in dealing with Crown Gas; not only with this experience but also in previous occasions too.

Antwort von Crown Gas & Power
We have recently swapped our multiple gas contracts to Crown. Helen was very helpful today helping to sort out the invoices and setting up the direct debit. Very professional. Thank you!

Antwort von Crown Gas & Power
Emailed my request for copy invoices and DD mandate and Helen immediately telephoned me and then sent what i required and linked my new account to my other accounts in the portal.
Very good, no hassle service given by Helen Pritchard.
Great communication. Thank you

Antwort von Crown Gas & Power
Afternoon
Natalie Knight has provided RMG with exceptional service, she is always eager to help with any query's we have raised with her. I look forward working with her for the foreseeable future.
Many Thanks Onur.

Antwort von Crown Gas & Power
Helen has been a great help, always gets back to me the same day regarding queries and never makes a mistake, which is extremely rare from my experience! Bills are always on time and correct, we've just switched our electricity provider to Crown as a result of the experience we've had on the gas account. Thank you!

Antwort von Crown Gas & Power
Mohammed Sajid was extremely helpful today and very efficient. A real credit to the Crown Team, great customer service.

Antwort von Crown Gas & Power
Very responsive customer service from Natalie - highly recommend.

Antwort von Crown Gas & Power
Mo was very helpful in providing missing invoices and provided with any explanation needed, he is very professional and quick at responding to queries. Wish all the credit controllers were as efficient as Mo.
Raj Shrestha

Antwort von Crown Gas & Power
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