Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent customer service from billing & credit control departments. Single point of contact for each dept with prompt helpful responses. Problem resolved quickly, with no issues.
Unternehmen hat geantwortet
Excellent customer service received from Lucy Bird. Lucy is friendly, polite and extremely knowledgeable and has helped me with billing queries on many occasions. Highly recommended. Thank you Lucy!
Unternehmen hat geantwortet
The team went above and beyond in every regard with setting up my account, answering queries, meter upgrades and were a pleasure to deal with every step of the way. Special mention to Charlotte for he... Mehr ansehen
Unternehmen hat geantwortet
I sent in a wrong meter reading and received an enormous bill. CG&P dealt with the issue quickly and with no issues. They are very polite and great to deal with. I would highly recommend this company.... Mehr ansehen
Unternehmen hat geantwortet
Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.
Crown Point, BL9 7JR, Bury, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Megan was very helpful yesterday helping me obtain the usage of gas for our company, it was nice to speak to somebody albeit through message but you knew it was a person and not a robot so thank you Megan :) 10 out of 10.

Antwort von Crown Gas & Power
Melanie was so helpful in providing me with the missed invoices and confirming the account balances. She also set me up on the portal so I can access the accounts from the office.

Antwort von Crown Gas & Power
Mohammed Sajid helped me to resolve the issue in no time. He provided excellent customer service, was patient, knowledgeable, and went above and beyond to resolve my issue efficiently. His friendly attitude made the experience pleasant, and I truly appreciate the professionalism.

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Very helpful, polite and fast overall very easy to deal with highly recommend

Antwort von Crown Gas & Power
Mohammed is an epitome of good customer relationship. Solved my problem swiftly and satisfactorily. He does what he says that he will do.

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Mohammed Sajid quickly helped to resolve my query in a friendly and professional manner. Great service thank you.

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Rachel Collins from the Key Accounts Credit Control team was excellent is responding quickly and efficiently resolving the issue effecting our account.

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Natalie phoned me to sort out access to Portal and it was easy to do and she was very helpful

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Horrific company trying to charge firstly a drive by disconnect st £140 which they couldn’t provide details of for me to check on my CCTV, a year on claim they have done meter reads and charge me for gas…I’m the only one with a key and the building is empty. Absolutely disgusting way to treat business and with a flippant attitude

Antwort von Crown Gas & Power
I spoke with your agent Natalie Knight today in your credit control team, she assisted with 2 overdue accounts for me and she was extremely efficient and helpful, nothing was to much trouble. A lovely lady and an asset to your company.

Antwort von Crown Gas & Power
You guys truly Rock! Hands down the best supplier in town, and truly I am very grateful for your excellent relationship over the years.
Now that Power is on - 2025 will belong to you! Here is me wishing you all much success for the years to come!
Also I wanted to especially thank Rebecca Marsh, She has been such a pleasure to deal with, very helpful, always on it and never a let down! A true great asset to us in ensuring she is always there to help, and without her superb help and support it would not have been possible - so thank you for being a Star!

Antwort von Crown Gas & Power
I spoke to the phone to Natalie Knight, she was really helpful. She was really swift and made sure my request was dealt with.
Thank you.

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Crown Gas are great at answering the phone in just a few minutes. The staff are always helpful, kind, and friendly. Its always a pleasure to call them or vice versa. Always a quick solution to any issues that arise on either side.
Just ended a call with Helen Pritchard What a helpful and friendly person. A pleasure! So unusual these days.

Antwort von Crown Gas & Power
Helen from Crown was a big help regarding getting refunds sorted, was really quick to reply to my emails and made the process really smooth!

Antwort von Crown Gas & Power
Staff At Crown Gas are always helpful across the board. On this occasion Mo Sajid has assisted us with matters in relation to our account. When ever we had dealt with Mo in the past he provides a quick response with concise information and resolves our queries in full.

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Your staff were polite ,helpful and knowledgeable.
Spot on with everything, 5stars from me
Dave spittle old church school.
thank you Mohamad

Antwort von Crown Gas & Power
I have had a number of dealings with Mohammed in the credit control department and must say he has been extremely helpful in each and every instance, and just made every experience efficient and hassle free, highly recommend.

Antwort von Crown Gas & Power
Thank you Helen for all your time today and for your quick and thorough responses.

Antwort von Crown Gas & Power
Melanie was very nice and extremely helpful,
thanks so much and would recommend your company

Antwort von Crown Gas & Power
Helpful, friendly and proactive. Melanie T from their customer services team was especially helpful.

Antwort von Crown Gas & Power
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