Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know... Mehr ansehen
Unternehmen hat geantwortet
I contacted Amir from chadwell and he was absolutly great to deal with and very helpful in setting up my new contract for a Sim card, the company followed this up with a call ensuring all was ok whic... Mehr ansehen
The process was seamless. Everything happened as described by the operative. I now have great service and constant 5G Customer service has so far been very supportive. The product seems to be good... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Kontaktinformationen
The Stalls Shifnal Manor, TF119PB, Shifnal, Vereinigtes Königreich
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4.8
Hervorragend
320 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A breath of fresh air
A breath of fresh air, fantastic human support, great prices, they way it should be
26. Oktober 2026
Antwort von Chadwell Telecom
Hi David,
Thank you for your fantastic feedback! 😊
It’s great to hear that you’ve been impressed with our customer service and pricing. We believe that great value should always come with a personal touch, so it’s lovely to know we’ve made a positive impression.
We really appreciate your support! ⭐
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @ Chadwell
I found it very comfotable to talk…
I found it very comfotable to talk about my problems .He helped and listened to me well .I am very happy with his work .Thank you very much for all help and support
26. Oktober 2026
Antwort von Chadwell Telecom
Hi Bishnu,
Thank you for sharing your experience! 😊 We’re so pleased to hear that you felt comfortable discussing your concerns and that you received the help and support you needed. We always aim to make our customers feel listened to and supported, so it’s wonderful to know this was your experience.
Thank you for your kind words! ⭐
Kind Regards,
Alison @Chadwell
Fabulous customer service
Fabulous customer service. Got a Fabulous deal to switch provider. Friendly and very informative instructions making the switch so easy. Would highly recommend 👌
1. Oktober 2026
Antwort von Chadwell Telecom
Hi Diane,
Thank you so much for your fantastic review! 😊 We’re over the moon to hear that you’re happy with your deal and that the switching process was made easy with our support.
Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. Enjoy your new service! ⭐
Kind Regards,
Ashleigh @ Chadwell
Fast and friendly response
Fast and friendly response to my request. Very informative on the options available to add services to my plan.
23. Oktober 2026
Antwort von Chadwell Telecom
Hi Tim,
Thank you for your lovely review! 😊 I’m delighted I could help you add the CALL/DATA AND TEXT Daily Traveller bolt-on for USA, It was good to your plan and talk you through the available options. It’s great to hear you found my response fast, friendly and informative. I hope you have a fantastic trip to the USA!
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @ Chadwell
Great customer service
21. Oktober 2026
Antwort von Chadwell Telecom
Good morning,
Thank you for taking the time to leave us a review! We’re so pleased you were happy with the service you received. Providing a positive experience for our customers is really important to us, and we truly appreciate your feedback. 😊
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @ Chadwell
Great (effortless on my part) service.
Ben got me a good deal and talked me through the whole process...making it easy for me to follow. He processed everything - all I had to do was provide the info, a rare service these days. He's friendly, informative and efficient.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Chadwell Telecom
Hi Veron,
Thank you so much for your lovely review! We’re delighted to hear that Ben provided such a friendly, informative and efficient service. It’s great to know he found you a good deal and made the whole process simple and easy to follow. We pride ourselves on making things as hassle-free as possible for our customers, so your feedback really means a lot. We’ll be sure to pass your kind words on to Ben!
Thank you for choosing us for your mobile telecoms needs. 😊
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Stuart @Chadwell
Antwort von Chadwell Telecom
Thank you, Martin, for your kind review! 😊 We’re really pleased to hear you had a good experience with us. Your feedback is much appreciated, and thank you for choosing Chadwell.
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Luke @ Chadwell
Absolutely brilliant this company
Absolutely brilliant this company, ive had numerous issues with providers in the past and moved to these via Uswitch, like everything else with IT you hit challenges, Neil at Chadwell totally got me up and running today being able to use my phones data, the staff here are only too keen to help you out, its brilliant speaking to a human rather than queuing and pressing numbers, only for the call to drop out ! None of that here, so glad they have my back, best decision moving, a big shout out to Ashleigh also, thank you so much guys 🙏
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Chadwell Telecom
Hi Helen,
Thank you so much for your fantastic review! 😊 We're absolutely delighted to hear that you're happy with your decision to switch to us and that our team has made such a positive difference to your experience.
A big shout-out to Neil at Chadwell for getting you up and running with your mobile data, and to Ashleigh for her support too! We'll be sure to pass on your lovely comments to them both. It's great to know our friendly, personal approach and speaking directly with a real person made all the difference.
Thank you for choosing us and for taking the time to share your experience. We're always here if you need us, and it's wonderful to know you feel we're looking after you. Here's to a great journey with us!
If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.
Kind Regards,
Kirsty @Chadwell
Antwort von Chadwell Telecom
Good afternoon,
Thank you so very much for taking the time out to leave a review, we are so happy to hear you are happy.
At Chadwell you have our full customer support with all technical issue's, and any advice regarding your account, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
Antwort von Chadwell Telecom
HI Martin,
Thank you so very much for taking the time out to leave a review,
At Chadwell you have our full customer support with all technical issue's, and any advice regarding your account, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Amir @ Chadwell Telecom
Spoke to a lovely gentleman Kia very…
Spoke to a lovely gentleman Kia very helpful 10 out of 19
19. Oktober 2026
Antwort von Chadwell Telecom
Hi Joe,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kai @ Chadwell Telecom
Good customer service
Amir was patient, helpful and explained process clearly. He got Mr a better deal than my existing plan.
19. Oktober 2026
Antwort von Chadwell Telecom
Hi Karen,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Amir @ Chadwell Telecom
Answered all questions promptly and…
Answered all questions promptly and helped to sort problems
19. Oktober 2026
Antwort von Chadwell Telecom
Hi Lorraine,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Setting up a contract through Chadwell…
Setting up a contract through Chadwell more than halved what we were paying to our previous direct contract with EE.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Chadwell Telecom
Hi Trish,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Ben @ Chadwell Telecom
Kirsty so helpful and great customer…
Kirsty so helpful and great customer exerience also very recommended to
16. Oktober 2026
Antwort von Chadwell Telecom
Hi Brian,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kirsty @ Chadwell Telecom
Taking customer service to a whole new level!
If you want a company with zero customer service then these are the people for you. Avoid!
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Chadwell Telecom
Hi Darren,
Further to the email from Joe Thomas dated 17th October, confirming that a credit has been issued, we raised a case on your behalf with the network provider to request that your account be credited.
I have called to follow up on this matter to help ensure that the account credit is applied by the network, I am happy to confirm that this has been added and I will try calling to speak to you.
Should you have any further questions or experience any issues going forward, please contact the Service Manager at Chadwell via email at support@chadwelltelecom, and they will be happy to assist you. We aim to response to each support request within the hour.
We apologise for any inconvenience caused and appreciate your patience and understanding.
Kind regards,
Customer Service Team @ Chadwell Telecom
The customer service was really good
The customer service was really good. Very helpful making sure everything was ok with the phone and sim card.
16. Oktober 2026
Antwort von Chadwell Telecom
Hi Lee,
We really appreciate you taking the time to leave a review.
We are always happy to help,
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Matt @ Chadwell Telecom
The agent explained everything in…
The agent explained everything in detail & was extremely helpful and patient with me & came up with a plan to suit me at a very competitive price.
15. Oktober 2026
Antwort von Chadwell Telecom
Hi Julie,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Stuart @ Chadwell Telecom
Good customer service …
When I spoke to Ben he was very helpful. Easy to work through ordering the SIM card. Delivered on time, easy to set up.
Everyone I have spoken to is very friendly very helpful.
16. Oktober 2026
Antwort von Chadwell Telecom
Hi David
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
We are always happy to help, no problem to small.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Alison @ Chadwell Telecom
Great Eperience - Very Satisfied Customer
From the first call, staff polite and everything was well explained.
Transfering to my new SIM happened on time without any issues.
Follow up customer service call to see that everything was Okay
Great experience
16. Oktober 2026
Antwort von Chadwell Telecom
Hi David,
We really appreciate you taking the time to leave a review - we offer a refer a friend scheme!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Luke @ Chadwell Telecom
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