Chadwell Telecom Bewertungen 

320
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I contacted Amir from chadwell and he was absolutly great to deal with and very helpful in setting up my new contract for a Sim card, the company followed this up with a call ensuring all was ok whic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The process was seamless. Everything happened as described by the operative. I now have great service and constant 5G Customer service has so far been very supportive. The product seems to be good... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Telekommunikationsanbieter

Vom Unternehmen geschrieben

Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

320 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 55 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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4.8

Alle Bewertungen

(320)

168 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

I swapped my wife’s and myself to this…

I swapped my wife’s and myself to this company. As we were away on holiday we arrange to port our sims till when we got home. But unfortunately they did it when we were away so could not put our new sims in and had no phones. I spent the whole of Friday afternoon chasing around to try and sort my wife’s sim out. Mine was fine no issues. After lots of calls to Mathew he tried to sort for us but still had a problem finally got it sorted thanks to Ian doing an update or reboot and Ashley I think her name was finally got it sorted by 5pm.
Have to say it was a stressful afternoon.

30. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I contacted Amir from chadwell and he…

I contacted Amir from chadwell and he was absolutly great to deal with and very helpful in setting up my new contract for a Sim card, the company followed this up with a call ensuring all was ok which it was,
A Great company and first class to deal with.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well from the first contact to me…

Well from the first contact to me getting a new phone and contact the service center was very helpful and polite and price was reasonable and within my budget and a week or two later I had a issue with my phone and the team was very helpful with solving the problem would highly recommend this company as I feel that they would truly help you out and after I had the issue with my phone they rang me up to see if the problem had been resolved and the lady was very helpful and friendly ash and Matt and Ben thank you so very much for your help and support thank you

28. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Ray,

What a lovely review to receive! Thank you so much for your kind words. It’s especially nice to hear that you felt supported not just when buying your new phone, but also when you needed a little extra help afterwards. That’s exactly the kind of service we want every customer to experience.

Ash, Matt and Ben will be so pleased to know that their efforts made such a difference. We really do believe that looking after our customers doesn't stop once they've walked out of the door, and your feedback is a lovely reminder of why that matters.

Thank you again for trusting us, recommending us and taking the time to share your experience. It genuinely means a lot to the whole team!

Warm Regards,

Ben @ Chadwell

Bewertet mit 5 von 5 Sternen

Very friendly listen and fully…

Very friendly listen and fully inderstand youre needs .

29. Oktober 2026
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Antwort von Chadwell Telecom

Hi Clare,

Thank you for your lovely feedback! We’re really pleased you felt listened to and understood. We know everyone has different needs, so taking the time to get to know what’s important to each customer is something we really value. It’s great to know that came across during your experience with us. Thanks again for choosing us and for taking the time to leave a review!

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.


Kind Regards,

Matt @ Chadwell

Bewertet mit 5 von 5 Sternen

Good service

Well, just moved from another supplier and thought Chadwell sounds ok so give it a go. Over the moon on only second day because reception is up there where it has never been before and I can use the 5G stuff for my music. Good communications as well. Just talking to Kirsty and was told a couple of things that I never knew about. Brilliant.

29. Oktober 2026
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Antwort von Chadwell Telecom

Hi Brian,

What a brilliant review to receive! We’re thrilled that you’re already seeing such a difference after just two days with Chadwell Telecom. It’s great to hear your reception has improved so much and that you’re now able to enjoy the benefits of 5G, especially when listening to your music on Spotify.

We’re also pleased that our communication has been good and that I was able to share some helpful information with you. We want our customers to get the most out of their service, so it’s fantastic to know you came away having learned something new!

Thank you for giving us a chance when choosing a new provider. Hearing that you’re over the moon with your decision so early on is wonderful, and we hope you continue to enjoy the improved coverage and service for a long time to come.

Best wishes,

Kirsty @ Chadwell

Bewertet mit 5 von 5 Sternen

I was amazed how easy Chadwell Telecom…

I was amazed how easy Chadwell Telecom made it to switch. Had I known I would have done it months ago. I think it was Damon/Damion? Who I dealt with initially and Ashleigh who made the follow up phone call to check I was happy with the switch. Happy? I was delighted. Thank you so much i cannot praise you highly enough.

27. Oktober 2026
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Antwort von Chadwell Telecom

Hi Val,

Wow, thank you so much for such a wonderful review! We’re absolutely delighted to hear how easy you found the switching process with Chadwell Telecom and that you’re so happy with your experience.

It’s lovely to know that Damon/Damion made such a positive first impression and that Ashleigh’s follow-up call gave us the opportunity to check everything was going smoothly and that you were happy with your switch. We’ll be sure to share your kind words with the team, as feedback like this really makes a difference.

We’re especially pleased to hear that you wish you’d made the move sooner! Our aim is to make switching as straightforward and stress-free as possible, while ensuring our customers feel supported every step of the way. Knowing that you’ve been delighted with the service is exactly what we love to hear.

Thank you again for your fantastic feedback and for choosing Chadwell Telecom. We truly appreciate your recommendation and look forward to supporting you throughout your time with us.

Kind Regards,

Kirsty @ Chadwell

Bewertet mit 5 von 5 Sternen

Very pleased thank you

Very pleased thank you

28. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Paul,

Thank you for your lovely feedback! We’re really happy to hear you’re pleased with our service. Your support means a lot to us, and we appreciate you taking the time to leave us a review.

Thanks again for choosing us for your mobile services!

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.


Best wishes,

Joe @ Chadwell

Bewertet mit 5 von 5 Sternen

Good Service

The process was seamless. Everything happened as described by the operative.
I now have great service and constant 5G
Customer service has so far been very supportive. The product seems to be good value for money.

28. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Elizabeth,

Thank you for your lovely review! We’re so pleased to hear that everything went smoothly and that the process was exactly as explained by our team.

It’s fantastic to know you’re enjoying great coverage and consistent 5G connectivity, and that you’re finding our service good value for money. We’re also glad our customer service team has been supportive throughout your experience.

Thank you for choosing us for your mobile services. We really appreciate your feedback and look forward to keeping you connected!

Best wishes,

Ashleigh @ Chadwell

Bewertet mit 5 von 5 Sternen

After experiencing a changeover delay

After experiencing a changeover delay, Kirsty was most helpful is sorting the problem out promptly and following up to ensure everything was ok after.

28. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Alison,

Thank you for taking the time to share your feedback! We’re sorry to hear you experienced a delay with your changeover, but we’re delighted that Kirsty was able to resolve the issue promptly and follow up to ensure everything was running smoothly.

It’s great to hear that we were able to put things right as soon as the issue was brought to our attention. We’ll be sure to pass your kind words on to Kirsty.

Thank you for your patience and for choosing us for your mobile services!

Best wishes,

Alison @ Chadwell

Bewertet mit 5 von 5 Sternen

Very helpful. So far so great.

Great service, they did all the hard work and walked me through anything I had to do.
They later called a few days later to check in and make sure all was good.
Can’t fault them.

26. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Rob,

Thank you so much for your lovely review!

We’re happy to hear you’ve had such a positive experience with us. We always aim to make the process as smooth and straightforward as possible, taking care of the hard work and guiding you through each step along the way.

We're glad you appreciated our welcome call, as we want to ensure everything is running smoothly and that you feel fully supported throughout.

Thank you again for your kind words and for choosing us. We really appreciate your feedback! 😊

Kind regards,

Kirsty @ Chadwell

Bewertet mit 5 von 5 Sternen

Easy switch

The change over was perfect

27. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Good morning Stephen,

Thank you for your feedback!

We’re so pleased to hear that your switch went smoothly and everything was hassle-free. We know how important it is to make the process as easy as possible, so it’s great to know we delivered on that.

Thank you for choosing us — we really appreciate your support!

Kind regards,

Ash leigh @ Chadwell

Bewertet mit 5 von 5 Sternen

Joining process was very smooth

Joining process was very smooth.
Excellent customer service including a follow up call to ensure everything was satisfactory.

27. Oktober 2026
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Antwort von Chadwell Telecom

Hi Evelyn,

Thank you so much for sharing your experience with us! It’s lovely to hear that everything went smoothly when you joined us and that you were happy with the service you received.

We know how important it is to feel confident when choosing a new provider, so we’re delighted that we were able to make the process easy and reassuring from the start.

We’re particularly pleased that you appreciated the follow-up call. For us, customer care doesn’t end once everything has been set up. We want to make sure you’re happy, that everything is working as expected, and that you feel comfortable reaching out if you ever need any help. It’s those little extra touches that we believe make a real difference.

Your kind feedback means a great deal to us, and we’re grateful that you took the time to share it. Thank you for choosing us and placing your trust in our team. We look forward to looking after you and providing the same friendly, reliable service throughout your time with us!

Kind Regards,

Kirsty Almond @ Chadwell Telecom

Bewertet mit 5 von 5 Sternen

They are very nice people to talk to…

They are very nice people to talk to and polite

27. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Lorraine,

Thank you so much for your lovely review! It was lovely speaking to you too, and we’re so pleased to hear that you found our conversation friendly, polite, and helpful.

We believe that providing excellent customer service is about more than just answering questions; it’s about making sure every customer feels comfortable, listened to, and supported throughout their experience with us. It’s wonderful to know that this came across during our conversation with you.

Your kind words really do mean a lot to us, and we’ll continue to do our very best to make every interaction as pleasant and straightforward as possible. Thank you again for taking the time to share your feedback and for choosing us. If you ever need anything in the future, please know that we’re always happy to help!

Wishing you all the very best, and thank you again for your support!

Kind Regards,

Kirsty @ Chadwell

Bewertet mit 5 von 5 Sternen

Excellent service from first contact

Excellent service from first contact. Amir was polite, friendly, explained everything clearly to a non-tech dinosaur and sorted out a suitable sim only plan at a great price. Also it’s good to know that if there are any future problems I can speak with a human. If the after care customer service is as pain free, then all’s good.
Would recommend.

19. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Christine,

Thank you so much for taking the time to leave such a lovely review! We’re delighted to hear that your experience was positive from the very first contact.

We’ll be sure to pass your kind words on to Amir, who will be thrilled to know that his friendly and approachable manner made such a difference. We believe that choosing the right SIM-only plan shouldn’t be complicated, and it’s wonderful to hear that Amir took the time to explain everything clearly, answer your questions, and find a plan that suited both your needs and your budget.

We also really appreciate your comments about being able to speak to a real person if you ever need help in the future. We understand how important it is to feel that there’s someone at the end of the phone who is happy to listen, offer support, and help resolve any issues without unnecessary hassle. That personal touch is something we’re proud of, and we’re committed to providing the same friendly, straightforward service throughout your time with us.

We hope your experience with our aftercare team will be just as smooth and reassuring, should you ever need us. Thank you for your recommendation and for placing your trust in us. It’s a pleasure to have you on board, and we look forward to looking after you!

Warm Regards,

Joe @ Chadwell

Bewertet mit 5 von 5 Sternen

Excellent

Simple, excellent sign up journey, and excellent customer service

27. Oktober 2026
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hello Fraser,

Thank you so much for your wonderful review! We’re delighted to hear that you found our sign-up journey simple and straightforward, and that you received excellent customer service along the way.

We believe that getting started should be as easy and stress-free as possible, so it’s fantastic to know that your experience reflected this. Providing friendly, helpful, and reliable customer service is equally important to us, and your kind feedback means a great deal to our team.

We truly appreciate you taking the time to share your experience and choosing us. Your feedback motivates us to continue delivering the high standard of service our customers deserve. If there’s ever anything else we can do to help, please don’t hesitate to get in touch.

Thank you again for your trust and support!

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.

Kind Regards,

Kirsty Almond @ Chadwell

Bewertet mit 5 von 5 Sternen
Chadwell Telecom-Logo

Antwort von Chadwell Telecom

Hi Neil,

Thank you so much for taking the time to leave us such a lovely review! 😊 It’s wonderful to hear that you’ve had such a positive experience with us. We truly believe that doing business with us should be simple, enjoyable and stress-free, and it means a lot to know that we’ve made a good impression on you.

We always want our customers to feel valued, listened to and confident that they’re receiving the best possible service, so feedback like yours really does make our day. We understand how important it is to have a provider you can trust, with friendly support and a team that genuinely cares about helping you.

Thank you again for choosing us and for being part of our customer community. We really appreciate your support and look forward to continuing to provide you with excellent service and great value!

If you have any questions or need advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call 0330 043 2006 to be put straight through to your account manager, who will be happy to help.


Regards,

Kirsty Almond

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