We chose to change from another provider and go with Alncom and we were connected and up and running the next day. The service has been excellent from the off. I have had a follow up calls to check... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Reported an issue I had with my internet on Monday and alncom came out and solved it before 9 on tues morning. As always alncom services are top draw. From customer service to the engineers that come... Mehr ansehen
Unternehmen hat geantwortet
We switched to Alncom from SKY and it's like entering a different world. Fast, efficient and very friendly service resulting in far faster broadband speeds - and all cheaper than before. Couldn't r... Mehr ansehen
Unternehmen hat geantwortet
Always extremely helpful when there's a problem, which is extremely rare. Best broadband company I've ever had ,by far.
Unternehmen hat geantwortet
Unternehmensdetails
Über Alncom
Vom Unternehmen geschrieben
Rural Broadband Experts
Existing rural broadband connections often struggle to cope with the demands of the typical modern household. At Alncom we specialise in providing ultrafast full fibre broadband to locations where other telecom providers fail. Whether you are working from home, using multiple devices or simply want reliable internet 24/7 Alncom has you covered. Signing up to Alncom is simple. Find out if we are in your area here.
Bridging the digital divide
At Alncom we believe that everyone deserves access to fast and reliable internet and we are passionate about connecting communities that have been left behind by other telecoms companies. We operate across Northumberland and beyond and are continually expanding our network to meet our customer’s needs. We work closely with local authorities, landowners and our industry partners to install full fibre broadband quickly and efficiently with minimal impact to local communities and the environment. Visit our website
Kontaktinformationen
Alncom, NE662PF, Alnwick, Vereinigtes Königreich
- 01665604816
- hello@alncom.co.uk
- alncom.co.uk
4.9
Hervorragend
462 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
What a fab service
We chose to change from another provider and go with Alncom and we were connected and up and running the next day. The service has been excellent from the off. I have had a follow up calls to check that we are happy with the service already too.
With our previous provider, the TV would freeze constantly, it was always cutting out and that hasn't happened at all with Alncom. Really please that we chose to change.
They even paid our early termination fee. I would not use any other provider now. Lewis, Paula and the team have been so helpful and a credit to the company
23. Juli 2026
Antwort von Alncom
Hi Nickie, we are thrilled we could get you connected and up and running so quickly.
Thank you for your glowing 5* review, we are very grateful to you for taking the time to share your views on your broadband installation and the service you have recieved, we will pass your comments on to our teams.
We are here if you have any queries or need any support by calling us on 01665 604 816 or by emailing help@alncom.uk and we will be very happy to help.
Team Alncom
Great Service
Super helpful staff who helped us to set up and account and port across a number with ease, fantastic customer service.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Thank you for taking the time to share your experience you have had with our Alncom teams, we really appreciate your views on the service you have recieved.
If you need any support in the future, please do contact us on 01665 6014 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Everyone has been very helpful from the…
Everyone has been very helpful from the installers to the phone support team, I have been informed and looked after from start to finish, thankyou
26. Juni 2026
Antwort von Alncom
Thank you Kairen for your positive feedback and kind words, we really do appreciate you giving us 5*s.
If you need any support in the future, please do contact us on 01665 6014 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Alncom are Simply the Best
Always extremely helpful when there's a problem, which is extremely rare. Best broadband company I've ever had ,by far.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Thank you Gideon for your kind words, we are delighted that you have found our teams to be extremely helpful and are very grateful to you for your support.
If you need any assistance or have any queries in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Reported an issue I had with my…
Reported an issue I had with my internet on Monday and alncom came out and solved it before 9 on tues morning. As always alncom services are top draw. From customer service to the engineers that come out. I would highly recommend this company. Kevin.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Thank you Kevin, for your kind words of appreciation, we are delighted that you are happy with the service you have recieved from our teams.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great service and friendly staff.
Great service and friendly staff.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Thank you for giving us 5*'s we really appreciate it!
If you have any queries in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Very good indeed
Very good indeed, a couple of minor communication glitches which were easily remedied. Would recommend.
16. Juli 2026
Antwort von Alncom
Thank you Paul for taking the time to share your experience you have had with our Alncom teams.
We appreciate you highlighting the minor communication glitches and have taken this on board, please do accept our apologies.
Please do let us know if you have any queries or need any support in the future, by contacting us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Fantastic company.
Fantastic company.. From the 1st call to installation, everything was perfect.. highly recommended
24. Juli 2026
Antwort von Alncom
Thank you Neil, for your 5* review, we are thrilled that you have recieved great service from your first call to the installation of your Alncom Broadband, we are very grateful to you.
If you need any assistance, no matter how small in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great sales and installation service.
Great sales and installation service.
Informed at all steps in the process of sales and installation
24. Juli 2026
Antwort von Alncom
Thank you Linda, for your kind words of support, we are delighted that you have had a great experience with our teams.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
I was very happy with the way…
I was very happy with the way everything went with customer service and the engineer who installed my WiFi Excellent 👌
24. Juli 2026
Antwort von Alncom
We would like to thank you for giving us 5*'s we are extremly grateful to you for taking the time to share your experience you have had with our Alncom teams.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Brent the engineer found the problem…
Brent the engineer found the problem immediately, and went above and beyond to ensure the problem would not recur
5 star service
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Hi Philip, thank you for taking the time to share your experience you have had with our engineer Brent, we will pass this on to him.
If you have any queries or need any support please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great service
From installation to troubleshooting the service has been very prompt, friendly and responsive. They are a great company with a good customer service.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Thank you Andrew, for your kind words and giving us 5*'s, we are delighted that you have recieved prompt, friendly and responsive service from our teams, we will always do our utmost to support our valuable customers.
If you have any queries or need any advice please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
ALNCOM
The service was perfect from the first phone call to installation.The engineer was very helpful
14. Juli 2026
Antwort von Alncom
Thank you Kev, we are delighted that you are happy with the service you have recieved from our Alncom teams.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
GREAT
Been with Alncom since they came to the Village of Lowick.
Great customer service 👏
Friendly staff on the end of the phone or email.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Thank you Julie for being an Alncom customer and for your continuous support, we are very grateful to you. We are so glad that your experience you have had with our teams has been positive.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Great service with friendly staff…
Great service with friendly staff giving security and satisfaction.
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Hi Jean, thank you for your kind words and for giving us 5*s, we are extremley grateful to you.
Our teams will always do their best to make the transition from your previous provider to Alncom as smooth as possible.
If you have any queries or need any support in the future, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Very highly recommended.
We switched to Alncom from SKY and it's like entering a different world. Fast, efficient and very friendly service resulting in far faster broadband speeds - and all cheaper than before. Couldn't recommend highly enough.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alncom
Thank you Bernie, for your kind words and giving us 5*'s, we are thrilled that you now have faster speeds at a cheaper price.
If you have any queries or need any advice in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Antwort von Alncom
Thank you Leonie for the positive feedback, we really do appreciate you giving us 5*s.
If you need any support in the future, please do contact us on 01665 6014 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Seamless transition
My contract with another provider had just come to an end & I was chatting with some friends, they recommended Alncom a local company. I gave them a call & found the tarrif that most suited my requirements. Then booked a time to have my new router fitted.
The day of fitting arrived. Two lads came to do the job. They had to drill some holes through the brickwork in order to facilitate new cables. Both lads were very polite, clean and tidy. My internet is now up and running well. All in all a great job and everyone i’ve dealt with at Alncom has been bright and cheerful. Great customer service.
6. Juli 2026
Antwort von Alncom
Thank you David for your glowing 5* review, we are very grateful to you for taking the time to share your views on your broadband installation and will pass your comments on to our teams.
We are here if you have any queries or need any support by calling us on 01665 604 816 or by emailing help@alncom.uk and we will be very happy to help.
Team Alncom
Very impressive
Very impressed by the speedy response to my request for connection to their fibre broadband network. As well as by the two separate engineers who came to do the job. So far so good with the download speed.
3. Juli 2026
Antwort von Alncom
Hi Tessa, we are so glad we could connect your home so quickly with your Alncom Full Fibre and thank you for taking the time to share the experience you have had with your broadband installation, we really do appreciate it.
We are here if you need any support in the future, no matter how small, please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
Human lead, great technology, fitted well.
First of all sales and customer services. No heavy sell, phone answered quickly by a human. The engineer I was late and he returned to fit a new router and was very helpful. I received a call to check everything was spot on, which it was. So great technology, fitted well, marvelous human lead customer services. All at a great price, what's not to love.
3. Juli 2026
Antwort von Alncom
Thank you so much for your kind words of support, we are delighted that you have had a great experience with our teams.
If you need any support in the future please do contact us on 01665 604 816 or email help@alncom.co.uk and we will be happy to help.
Team Alncom
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.