I wouldn’t even rate this company a 1 star! The worst customer service I have ever experienced. Do not buy from this company! Sam who answered my call spoke over me the entire phone call and did not l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I wouldn’t even rate this company a 1 star! The worst customer service I have ever experienced. Do not buy from this company! Sam who answered my call spoke over me the entire phone call and did not l... Mehr ansehen
Unternehmen hat geantwortet
I don’t normally write reviews but I wanted to say how amazing this company were at helping me to sort out all the glass wear for my new restaurant- it has been so stressful but Cater-connect have bee... Mehr ansehen
I've had no issues with Cater-connect. 2 orders in the past 3 weeks and everything arrived well packaged. Ok they are not very forthcoming with emails on dispatch time and out of stock goods etc etc,... Mehr ansehen
I had to chase down my order for about a month and more, which was suppose to be next working week order but it did not happened. After few failed attempts to talk to customer service, one day they... Mehr ansehen
Cater-Connect UK Is a distributor of catering equipment and restaurant supplies. Guaranteeing the lowest prices across all kitchen appliances and tableware. With access to all market leading brands within hospitality we ensure the latest design innovation and availability of product. Why not use other services such as: design, repairs and maintenance, installations and removal of old equipment. Here at Cater-Connect we offer a fast, free and a tailored service to suit all sizes of business. With fair pricing across all major brands across our tableware, kitchen appliances, warewashing and refrigeration categories, why not click, shop or call us today weather you are a bar, school, cafe, hotel or restaurants.
Office 11, Coast , CT6 8QQ, London, Vereinigtes Königreich
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Non professionalism, time wasters, pride with no foundation. You have other choices, do not waste your time, wonderful people!
Waited 3 extra weeks for the burner to come . The owner just gave excuses. All previous bad reviews describe well the reliability of this company.
Costed me a lot of money ordering from them ( because of their unreliability )

Antwort von Cater-ConnectUK
Thank you Cater-Connect for an excellent service. Very positive experience and quick delivery service. Your customer service was very polite and professional.
Extremely friendly and professional service with a positive attitude.
More than helpful to answer any questions needed about specific products
Highly recommend for catering equipment!!
Highly recommend, great customer service and fast delivery. Staff are really friendly and helpful. Thank you to Sam for your help.
In short, the worst company ever, I fully agree with all the bad reviews, I believe that all the good reviews are fake,THE MOST DISHONEST COMPANY,once they have your money, you don't have a chance in the world to get it back, they will have a million reasons why they don't have to return it.BUYING FROM THEM IS LIKE BUYING FROM A THIRD COUNTRY.
Great communication from this company. They could not have been more helpful.
Fast service, great products and prices. We’ve saved huge amounts. Highly recommended
I found you to be very helpful with assisting me with products. We managed to save money, apply for finance and receive the product within 5 days from application. Thank you for helping the club.
Poor communication, received refund 2 1/2 weeks after placed order.
First time shopping with Cater-Connect and what a experience. Quick delivery, great price and on hand customer service via the phone which I found really useful. A special thank you to Sam in the office.
I purchased this rotating bespoke pizza oven for my new pizzeria in West London. Great service overall process took 6 weeks but the oven is well worth it. Great company A* Recommended
We had a children’s football presentation for Tyler Hill FC and last minute required a large griddle and fryers. Cater-Connect supplied so quickly through click & collect.
Absolutely delighted with our order from start to finish. Thank you Amber & Jana for guiding us through the whole process.
Great service and product recommendation for a number of our Hyde care homes. We got a free site survey and consultation on product that saved us money whilst providing better output on our service.
Cater connect is one of the worst companies i have dealt with.
When returning my goods back to them, they have charged 35% for restocking. When i sent them 6 pans back and they have only refunded me for 5 pans. When i complained that I had sent 6 pans, they said they only received 5 pans. I will never order from this scamming company again.

Antwort von Cater-ConnectUK
Ordered mobile hand wash station for next day delivery. Had order confirmed only to follow up with email informing me price had increased as of today by £100,so I would need to pay another £100!
Item available cheaper elsewhere so asked to cancel now must wait 3-5 days for refund. As a local catering business to this companies location very dissapointed that trying to support local was such a waste of time. Unprofessional and bad practice to sell something and then ask for another £100 on a item that started @ £500

Antwort von Cater-ConnectUK
Very helpful fast efficient delivery and the product is perfect
We purchased a blue seal griddle with a fridge base and an unox oven. All equipment was consulted and site survey before we purchased, really took the stress off us for our new opening.
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