Buy Garden Paving Bewertungen 

I ordered 52 slabs, they sent 52 but with 3 broken ones. they do not want to replace it..saying it was below spillage factor of 10%..broken slabs had to be 6 before they can replace it..so basically if you only need 20 slabs you have to order 22 becaue they might break 2 during delivery..

I've used BGP three times in the past 3 months and the service, delivery and quality of goods has been excellent. Price point is highly competitive but it's the quick turnaround from order to delivery which did it for me. We've had hundreds of Kandla Grey sandstone slabs delivered for our project and not one single broken slab yet! Big thanks to the BGP team.

Palette of stones arrived on time. We live on a very steep road making close delivery difficult, but driver very helpful and used trolley to transfer to our house . Stones all on good peer - none broken- and lovely color. We also bought some jointing compound but unfortunately the wrong colour was delivered. However, I contacted BGP and they immediately replaced, no quibble. We were very satisfied with our purchase and service

Ordered some Kandla grey sandstone coping/steps. A beautiful light grey, just as advertised. Arrived on pallet very quickly with none broken. Very pleased. Would definitely recommend Buy Garden Paving for a quick and hassle free shop.

Brilliant service best price about ordered on before bank holiday came exactly on the day they said it would I’ve already recommended them to a few mate excellent service thank you

Good quality porcelain slabs. Nothing broken/damaged out of two full pallets. No issues with delivery either

Totally professional service, easy to order and delivery was on time. Top quality products at great prices. Have used before and definitely will be using again. Can't recommend enough.

Great product for price

I ordered two palettes of porcelain tiles. The packets came tightly wrapped in cardboard and nylon, from what I can see the tiles are good and only a couple of broken tiles, which is great. Now to the not so good points- the tiles and the packaging were soaked in some dark smelly liquid, I don’t know if it’s dirty rainwater, but when I removed the nylon cover the whole pallet reeked. The cardboard was falling apart from the tiles and they were difficult to handle. When the cardboard packaging dried up it became even worse as you couldn’t scrape it off from the tiles. There were also big mould stains on most of them. I contacted BGP to complain but they advised me that the cardboard pieces can be washed off and there’s nothing they can do as they store the tiles outdoors. I appreciate this advice but Washing each individual tile before laying them is a laborious process as they are quite big and heavy. If I knew the state the tiles came in I would probably made a different choice. Also, I didn’t notice, (and still I am unsure if ) the tiles have pattern. I laid about ten tiles when I noticed on one of the damaged cardboard boxes that there is a pattern which can be followed by an arrow sign on the back. Would have been nice to have that information before I started.
Having said all this I really hope that they are good quality tiles and will last.

Excellent service and when we needed a replacement, through no fault of theirs, they replaced next day with minimal fuss. Would definitely use again

Ordered on the Wednesday morning, delivered on the Friday morning. Really beautiful slabs and lovely to lay. Reasonable priced with delivery fee. Top quality service and product all round.

Easy to order, good website, good prices and when I had an issue with some damaged slurry a no nonsense refund. Will use again definitely.

Do not use this company! 2 slabs arrived broken via delivery and they refuse to either resend new ones or refund us for them. The girl on the phone was extremely rude, half way speaking she put me on hold and came back on the phone laughing. Bad service and a con. We bought the right amount of slabs we needed and now 2 short. Wish I went somewhere else!

Delivery hasn’t turned up and not heard anything from buy garden paving
My weekend work is now delayed some communication would have been nice very poor

Had 2 deliveries a while apart. Great service both times. Arrived as described and on the day of requested delivery. Stone was securely packaged both times not a single breakage in either delivery

Very disappointed with the quality of the patio slabs received from this supplier. I order 100m2 of mixed size mint fossil ivory sandstone slabs and the slabs received are not a uniform size so impossible to lay with a uniform joint line thickness. The builder who has 30 years experience and laid 1000’s of slabs said these are the worst he has seen and will cost me extra a few extra days labour in laying time due to a slower process in slab selection to minimize the variation in joint line. I also ordered 10m2 of cobbles that arrived loose in dumpy bags and very dirty and weathered. If I could upload pictures here I would to show you.

Great communication from start to delivery .
Very competitive pricing too. Would recommend

I have used Buy Garden Paving for both my back and front gardens and have always found them to be professional, helpful and friendly in both ordering and delivery. The product was a good price and quality with no breakages! Could not recommend highly enough.
Sharon - Shoreham by Sea

Very easy transaction. Haven’t paid the slabs yet but very happy with, process, super quick delivery options and the communication. Would definitely recommend.

I ordered £1500 of grey porcelain pavers and each of the pallets had cracked tiles at the bottom. In total there were 10 scrap tiles. I called up to ask for replacements but was told that photos were needed.
Unfortunately I didn't take any photos, partly because I was paying for labour to help lay the pavers and because the skip we had was due for collection.
To be told that photographic evidence was required after spending over £1500 is pretty low.
The assistant I spoke to was particularly curt.
I will therefore be leaving negative feedback.

Additionally, I'm not stupid and did order 15% extra but you managed to destroy all of them so thanks for the advice.
And furthermore, you don't always read the terms and conditions of sale when in the middle of laying a 50m2 patio.