ButcherBox Bewertungen 

The meat is excellent. Everything has been great. The ease of pausing or skipping a month is super easy too. Changing what comes takes less than 5 minutes. Ive been very happy

Great products great support only thing is I would like to not have it wrapped in plastic.

The grass fed and finished beef with no feed lots and the other humanly raised meat is important to me. The quality and flavor is great and different from the grocery store products. Delivery is convenient and there is rarely a problem. If there is a problem it is handled quickly. I've been a happy customer for 10 yrs and in two different states.

Been with BB for many years. Consistently great product and service.

Delivery is on time and notifications and communications are excellent. Quality of product is very good. I'm a 10 year carnivore and Butcherbox makes life easier with thier service.

We buy ButcherBox because we only want to eat meat that is organic, grassfed, and grass finished, and/or free range, no antibiotics or additives.
The only thing that I would change is for ButcherBox to find a way to package the meat without plastics. That bothers me about the harm to the environment every day when I open met.

I have been getting butcher box for almost 10 years I have never been disappointed I signed up for the natural meat offerings and have stayed for the value, sustainability, and reliability of the company.

Over the last few months, the quality of the product has gone way down. The chicken taste and texture has been inedible.

And in our last package, the ground beef packaging had been cut or broken open during transit.

For the first several years, we loved the product, however, within the last six months our experience has left us more frustrated than anything.

We are planning on canceling our membership within the next month or two.

I haven’t cooked any of the meat so, I can’t address the taste or quality of the products.
On the other hand, I can discuss the customer service which is totally unacceptable. I canceled after the dilemma of my first order. The day I placed my order, I received a message indicating the order would arrive within 2-5 days. I knew I wouldn’t be there to receive the order and IMMEDIATELY sent an email requesting a different delivery date. After no response, I wrote again a few days later. By the time they responded, days after my communications, the order had already been shipped. This lack of responsive customer service caused the tossing of two items and having to find someone to get the order since I was away. Customer service offered empty company form responses.
A company with this lack of customer service responsibility won’t get my service nor any recommendations.

I received a response to my review from Butcher Box in less than 24 hours after posting. The reality is if the customer service had responded as quickly to my original concern none of this would have happened. I stand by my lack of faith in the customer service communication.

We e been with butcher box for close to 6 yrs. High quality meat . Love everything we’ve tried.

my experience has been great in all these years

Still waiting on a response back from customer service.

I love butcher box. I’ve been a loyal customer for about 5 years. Never disappointed. Overall great

The meat is top quality and the assurance of receiving the package each month is a plus as I do not have to add meat to my grocery list. Thank you for your service and top notch products.

I love BB. Its nice that the mean comes frozen to my door. Its better tasting than supermarket meats and I trust it more.

I am extremely disappointed with both the condition of my last order and the way my complaint has been handled.

When I received my order, I discovered that one of the frozen meat products had arrived in a noticeably bloated/swollen package. It was chicken thighs. With a perishable product, that is not something I am willing to overlook or take a chance on. Finding meat in that condition immediately raised serious concerns for me about the integrity of the shipment and whether the frozen products had been maintained under appropriate conditions during transit.

I contacted customer service immediately. They addressed the visibly compromised package, by wanting pictures. They refused to provide a satisfactory resolution for the remainder of the order. They said there would be a credit issued. There was none. That is the part of this experience I find especially frustrating.

This was not simply a matter of receiving one product I did not like. I received a shipment containing a perishable meat products in a condition that has caused me to question whether I could safely and confidently consume the rest of the order. As a customer, I should not be expected to assume that the remaining products are fine and accept that risk simply because they did not display the same obvious packaging problem.

Once the integrity of a shipment of perishable food is reasonably called into question, I believe the company should take the customer's concerns seriously and provide an appropriate resolution. Instead, I was left paying for products that I did not feel comfortable consuming. And left with remaining questionable meat that was also spoiled. That was the second complaint of the first that I am not trying to resolve, but not getting any feedback.

I have simply stated my case, and emailed the company. I am asking for a refund for the entire order because I had to throw it all out. I have emailed several times and have yet to receive anything in return.

What makes this experience particularly disappointing is that I gave the company an opportunity to resolve the issue directly before leaving this review. Addressing only the visibly bloated package while leaving me responsible for the financial loss associated with the rest of the affected order does not feel like an adequate response to a problem involving perishable food.

I have previously provided documentation of the spoiled product and have since gotten rid of the remains, so no further documentation can be given. I am looking to have this matter solved with a refund of the order, but because of the lack of response I have to leave a review. It has been over two months since my last contact with the company when they asked me how I wanted to proceed. It seems they are not wanting to proceed.

Butcherbox customer for over 6 years and I have always received the best quality products. I love choosing and changing the items I receive depending on what recipes I am planning. From Thanksgiving turkey for Labor Day burgers Butcherbox never disappoints.

Excellent fresh meats. All items I ordered in box. Love the new inner wrapping with dry ice that keeps all items frozen. Most of all, CERTIFIED B CORP!! No hormones no antibiotics, organic, I could go on & on. Thanks Butcher Box