ButcherBox Bewertungen 

4'251
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic meat, excellent offers over the years to get “Free for Life” deals. Delivery is almost always amazing. Being in the Houston area we have had a couple of boxes arrive warm and customer servic... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The meat is good quality but you cannot connect with customer service when needed. They have a customer service number but no one answers it. Doesn't matter the day of the week or the time of day.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The changes to the ordering system make it take significantly longer to edit your box every order. It makes no sense whatsoever why anyone would think it’s an improvement. I have brought it up to them... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The quality of your meat/fish is great! I can definitely see a difference between cooking/eating your product vs the grocery store. I won’t even buy it from the grocery store anymore if I run out of s... Mehr ansehen

Unternehmensdetails

  1. Lieferant von Fleischprodukten
  2. auch in
  3. Fachhandel für Tiefkühlkost
  4. Feinkost-Metzgerei
  5. Fleischgroßhändler
  6. Lebensmittel-Lieferservice
  7. Metzgerei

Vom Unternehmen geschrieben

Meat and seafood that makes your life simpler is what ButcherBox is all about. We’re here to simplify your life. We obsess about quality standards so you don’t have to, and then deliver it right to your door. Our 100% grass-fed beef, free-range organic chicken, humanely raised pork, and wild-caught seafood offers a variety of high-quality meats meant to make mealtime as delicious as possible - at an amazing value. Shipping is always FREE, we deliver to your door on your schedule, and you can cancel anytime. Whether you’re a steak enthusiast or looking for family-friendly meal options we’ve got you covered with a concierge service that can help you plan your meals and provide you with cooking support and inspiration everyday! We’ll also keep you up to date on new products, highly discounted items, and freebies! We partner with people who are dedicated to doing the right thing—never cutting corners, and always looking for ways to improve. Discover why we’re the trusted source of high-quality protein for families across the country. If you're ready to give us a try, know that we have a 100% satisfaction guarantee!

ButcherBox Simple Satisfaction Guarantee

100% Satisfaction Guarantee

We have a 100% satisfaction guarantee - if an issue ever comes up, simply reach out to our customer service team at support@butcherbox.com, and they'll make it right.

Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

4251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 77 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(4'251)

3'146 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

The packages were found to have holes…

The packages were found to have holes in them when defrosting. The quality of the meat wasn't as good as prior boxes. Something was off with this last shipment. First time that's happened since I've been with ButcherBox, second issue overall.

27. September 2026
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Antwort von ButcherBox

Hi Antonio, thank you for sharing your experience and for being a longtime ButcherBox member. We’re sorry to hear your most recent order didn’t reflect the quality you’ve come to expect from us. If you receive items with damaged packaging or that don’t meet expectations, please reach out to our Customer Support team so we can help make things right. We appreciate your feedback and continued membership.

Bewertet mit 5 von 5 Sternen

I've been a member for several years…

I've been a member for several years and all the meat has been consistently exceptional. That's saying something. The variety is great, the cuts and packaging are great... I wouldn't go anywhere else for my meat. When you're getting the best why go anywhere else? ❤️

20. September 2026
Bewertet mit 3 von 5 Sternen

This months order arrived in a damaged…

This months order arrived in a damaged box, partially on with the items exposed and the dry ice almost gone. This was odd as previous orders have never arrived in this manner.

18. September 2026
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Antwort von ButcherBox

Hi Lisa, thank you for sharing your experience. We’re sorry your recent box arrived in an unexpected condition, especially after your previous deliveries arrived without issue. Packages can occasionally experience damage during transit, and we appreciate you bringing this to our attention. If any items were damaged or you have concerns about their condition, our Customer Support team is always here to help make things right.

Bewertet mit 5 von 5 Sternen

Excellent

Excellent. Box arrived on time, everything still hard frozen, plenty of dry ice left despite Florida temperatures.

18. September 2026
Bewertet mit 3 von 5 Sternen

The last two delivered the food was…

The last two delivered the food was starting to thaw. Need more dry ice

18. September 2026
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Antwort von ButcherBox

Hi Kory, thank you for sharing your feedback. The amount of dry ice included with each order is carefully calculated based on factors such as destination, season, and expected transit time, and it’s normal for some or all of the dry ice to evaporate during delivery. We understand your concern about the condition of your recent orders and appreciate you bringing it to our attention. If you ever have concerns about the condition of an order when it arrives, our Customer Support team is always here to help.

Bewertet mit 2 von 5 Sternen

Expensive option when they fail to ship properly.

I really wanted to like this service. Good story and the meat appears to be a decent quality when it arrives in good condition. The problem is they do not stand behind their deliveries. I had an order delivered in FL at 9:30 at night. We never see deliveries after 5:00. It was packed with only 2 small ice packs which completely defrosted by the time we noticed the box outside the next morning. Tried creating a ticket through their website but the submission button didn't work. Sent an email to support address they list under your account info. It took them 6 days to respond, and that did not really address the problem I can into. It was a boiler plate copy/paste of FDA guidelines. They did however ask for pictures. Like only one is going to hang on to spoiled meat for 6 days. Trash day had already come and gone. 4 days for the next response, 3 days for the response after that. They are offering 50% credit on the next order, even though they were responsible for packing and shipping. I realized having to waste my money on this one order makes them far more expensive than just picking up what I need at the local store.

21. September 2026
Bewertung ohne vorherige Einladung
ButcherBox-Logo

Antwort von ButcherBox

Hi Chris, thank you for taking the time to share your experience. We understand how frustrating it can be when an order concern doesn’t have the resolution you were hoping for, and we appreciate your patience while our Customer Support team reviewed the details. We stand behind our products and work with members when delivery issues arise, while also reviewing the circumstances of each order individually. We’d appreciate the opportunity to take another look at your experience and have requested additional information so our team can follow up directly.

Bewertet mit 1 von 5 Sternen

my box came in with several damaged/…

my box came in with several damaged/ opened packages. I emailed the company and haven't received a response and then tried calling the customer service number and no one picked up after waiting 10 min on the call.

18. September 2026
ButcherBox-Logo

Antwort von ButcherBox

Hi JJay, thank you for sharing your experience. We understand how concerning it can be to receive items with damaged packaging. We’re glad you were able to connect with our Customer Support team and that they were able to resolve the issue. We appreciate the opportunity to make things right.

Bewertet mit 5 von 5 Sternen

Dependability

This is excellent quality meat, and yes its a bit expensive, but with today's prices, they have only raised prices minimally, so becoming a better deal all the time..you can skip boxes when you choose to & you always get something free for the length of your membership, I chose 1# ground beef. They pack in dry ice & do overnight delivery so its still deep frozen when it arrives.

12. Juni 2026
Bewertet mit 1 von 5 Sternen

Sent me a rotten package of meat stinks…

Sent me a rotten package of meat stinks leaking everywhere not like starting to go bad like full blown rotten

24. September 2026
Bewertung ohne vorherige Einladung
ButcherBox-Logo

Antwort von ButcherBox

Hi Sam, thank you for bringing this to our attention. We understand how concerning it can be to receive an order in an unexpected condition. We’re glad you were able to connect with our Customer Support team and that they were able to resolve the issue. We appreciate the opportunity to make things right.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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