ButcherBox Bewertungen 

4'250
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic meat, excellent offers over the years to get “Free for Life” deals. Delivery is almost always amazing. Being in the Houston area we have had a couple of boxes arrive warm and customer servic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The quality of your meat/fish is great! I can definitely see a difference between cooking/eating your product vs the grocery store. I won’t even buy it from the grocery store anymore if I run out of s... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The meat is good quality but you cannot connect with customer service when needed. They have a customer service number but no one answers it. Doesn't matter the day of the week or the time of day.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The changes to the ordering system make it take significantly longer to edit your box every order. It makes no sense whatsoever why anyone would think it’s an improvement. I have brought it up to them... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant von Fleischprodukten
  2. auch in
  3. Fachhandel für Tiefkühlkost
  4. Feinkost-Metzgerei
  5. Fleischgroßhändler
  6. Lebensmittel-Lieferservice
  7. Metzgerei

Vom Unternehmen geschrieben

Meat and seafood that makes your life simpler is what ButcherBox is all about. We’re here to simplify your life. We obsess about quality standards so you don’t have to, and then deliver it right to your door. Our 100% grass-fed beef, free-range organic chicken, humanely raised pork, and wild-caught seafood offers a variety of high-quality meats meant to make mealtime as delicious as possible - at an amazing value. Shipping is always FREE, we deliver to your door on your schedule, and you can cancel anytime. Whether you’re a steak enthusiast or looking for family-friendly meal options we’ve got you covered with a concierge service that can help you plan your meals and provide you with cooking support and inspiration everyday! We’ll also keep you up to date on new products, highly discounted items, and freebies! We partner with people who are dedicated to doing the right thing—never cutting corners, and always looking for ways to improve. Discover why we’re the trusted source of high-quality protein for families across the country. If you're ready to give us a try, know that we have a 100% satisfaction guarantee!

ButcherBox Simple Satisfaction Guarantee

100% Satisfaction Guarantee

We have a 100% satisfaction guarantee - if an issue ever comes up, simply reach out to our customer service team at support@butcherbox.com, and they'll make it right.

Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

4250 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 77 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(4'250)

3'143 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My box is always on time

My box is always on time. The meat is still frozen when it arrives. The quality of the meat is so good. Even my granddaughter can tell if the meat was from the store or butcherbox. She will say that's not real meat. It has changed the way we eat.

27. September 2026
Bewertet mit 1 von 5 Sternen

They aren’t what they used to be!

We’ve been Butcher Box customers for a few years and have been happy with the quality and service. Previously, any issues, which were few, were quickly resolved. That has changed recently. We recently received a box that had been out for delivery for six days (historically 1-2 days). Dropped on our porch at 3am. Dry ice gone and warm meat. $212 worth of meat thrown out. Cannot get response from Customer Service. Have tried Support multiple times through site, as well as called multiple times. They aren’t answering phones. I had previously recommended BB to a number of friends and family. I recommend you look elsewhere at this point.

27. September 2026
Bewertung ohne vorherige Einladung
ButcherBox-Logo

Antwort von ButcherBox

Hi Michael, thank you for being a ButcherBox member for the past few years and for sharing your experience. We understand how disappointing this was, especially after the positive experiences you’ve had with us in the past. We’re glad our Customer Support team was able to connect with you and issue a refund for the affected order. We appreciate the opportunity to make things right and are sorry to see you go. We’d be happy to welcome you back anytime.

Bewertet mit 1 von 5 Sternen

Butcherbox package was delivered to wrong address and can't seem to have anyone respond to me.

Box was shipped to wrong house and nobody can find it. Now I have calledn3 times and put on hold for 15 mins then it just disconnects saying there's nobody available. I also emailed with no response including the " CEO " Very unhappy!!

21. September 2026
ButcherBox-Logo

Antwort von ButcherBox

Hi Ron, thank you for sharing your experience. We understand how frustrating it can be when a delivery doesn’t arrive as expected. We’re glad you were able to connect with our Customer Support team and that a replacement was arranged. Your replacement is currently on the way, and we appreciate the opportunity to make things right.

Bewertet mit 5 von 5 Sternen

I have been with Butcher box for two…

I have been with Butcher box for two years now. I am 100% satisfied with the meat and with the customer service. I never buy meat in the stores anymore. It’s such a good feeling to feed my family meat from a company that I can trust.

28. September 2026
Bewertet mit 1 von 5 Sternen

Worst chuck roast I have ever seen

Worst chuck roast I have ever seen

21. September 2026
ButcherBox-Logo

Antwort von ButcherBox

Hi Lush, thank you for sharing your feedback. We’re sorry to hear the chuck roast didn’t meet your expectations. If you ever receive an item you’re unhappy with, please reach out to our Customer Support team so we can review the issue and help make things right.

Bewertet mit 2 von 5 Sternen

The quality seems to get worse.

For the past couple years ButcherBox has messed up orders and my main concern is the box arriving torn and/or the meat is hanging on the dry ice. I’m strongly considering Walden Local Meats.

27. September 2026
ButcherBox-Logo

Antwort von ButcherBox

Hi Tony, thank you for being a longtime ButcherBox member and for sharing your feedback. If an order ever arrives damaged or an item doesn’t meet expectations, our Customer Support team is always here to help make things right. We appreciate your continued membership and will make sure your feedback is shared with the appropriate teams.

Bewertet mit 1 von 5 Sternen

Zero Customer Support. Try calling them and see!

I wanted to try Butcher box, so I placed an order. I did not created an account (was not required so I took a wait and see approach). Week later, I was delivered a bloody box of raw thawed out meat. Immediately contacted them...well almost. No one answers the phone (Ever!) and you cannot chat. Email is the only contact I can get. So far, 18+ back and forth emails. 18! All they ever say is, we can't find your email (Ironic I know) or we can't find the account (well duh). No one has tried to look at the order and resend the items or refund me. I just get the same reply over and over. Not really sure I am talking to an actual person, probably just a email bot. So much money wasted and no one cares!

5. September 2026
Bewertung ohne vorherige Einladung
ButcherBox-Logo

Antwort von ButcherBox

Hi Michael, thank you for bringing this to our attention. We understand your concerns and have been able to locate the account associated with the order. A member of our Customer Support team will be reaching out directly to the account holder to review the issue and assist further. We appreciate the opportunity to take another look and help make things right.

Bewertet mit 3 von 5 Sternen

The packages were found to have holes…

The packages were found to have holes in them when defrosting. The quality of the meat wasn't as good as prior boxes. Something was off with this last shipment. First time that's happened since I've been with ButcherBox, second issue overall.

27. September 2026
ButcherBox-Logo

Antwort von ButcherBox

Hi Antonio, thank you for sharing your experience and for being a longtime ButcherBox member. We’re sorry to hear your most recent order didn’t reflect the quality you’ve come to expect from us. If you receive items with damaged packaging or that don’t meet expectations, please reach out to our Customer Support team so we can help make things right. We appreciate your feedback and continued membership.

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