Fantastic meat, excellent offers over the years to get “Free for Life” deals. Delivery is almost always amazing. Being in the Houston area we have had a couple of boxes arrive warm and customer servic... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The quality of your meat/fish is great! I can definitely see a difference between cooking/eating your product vs the grocery store. I won’t even buy it from the grocery store anymore if I run out of s... Mehr ansehen
The meat is good quality but you cannot connect with customer service when needed. They have a customer service number but no one answers it. Doesn't matter the day of the week or the time of day.... Mehr ansehen
Unternehmen hat geantwortet
The changes to the ordering system make it take significantly longer to edit your box every order. It makes no sense whatsoever why anyone would think it’s an improvement. I have brought it up to them... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Lieferant von Fleischprodukten
- auch in
- Fachhandel für Tiefkühlkost
- Feinkost-Metzgerei
- Fleischgroßhändler
- Lebensmittel-Lieferservice
- Metzgerei
Vom Unternehmen geschrieben
Meat and seafood that makes your life simpler is what ButcherBox is all about. We’re here to simplify your life. We obsess about quality standards so you don’t have to, and then deliver it right to your door. Our 100% grass-fed beef, free-range organic chicken, humanely raised pork, and wild-caught seafood offers a variety of high-quality meats meant to make mealtime as delicious as possible - at an amazing value. Shipping is always FREE, we deliver to your door on your schedule, and you can cancel anytime. Whether you’re a steak enthusiast or looking for family-friendly meal options we’ve got you covered with a concierge service that can help you plan your meals and provide you with cooking support and inspiration everyday! We’ll also keep you up to date on new products, highly discounted items, and freebies! We partner with people who are dedicated to doing the right thing—never cutting corners, and always looking for ways to improve. Discover why we’re the trusted source of high-quality protein for families across the country. If you're ready to give us a try, know that we have a 100% satisfaction guarantee!
ButcherBox Simple Satisfaction Guarantee
100% Satisfaction Guarantee
Kontaktinformationen
311 Arsenal Street, 02472-2782, Watertown, Vereinigte Staaten
- 855-981-8568
- support@butcherbox.com
- butcherbox.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I've had Butcher Box for years
I've had Butcher Box for years. The quality of the meat is always top-notch and they have recently really upped the packing practices to reduce lost product during the heat wave.
The quality of the meat is incredible
The quality of the meat is really incredible and diversity offered is very appealing. I've been a butcher box customer for 5 years and satisfied the entire time!
Always good
The product is top-ranked
The product is top-ranked, which I appreciate now more than ever especially not knowing the quality of cuts of meat sold in the grocery stores today.
My box is always on time
My box is always on time. The meat is still frozen when it arrives. The quality of the meat is so good. Even my granddaughter can tell if the meat was from the store or butcherbox. She will say that's not real meat. It has changed the way we eat.
We are very pleased with the service…
We are very pleased with the service and quality of meats and seafood. It is also a convenience to have the box delivered to the door. Thank you for the high quality products and service.
They aren’t what they used to be!
We’ve been Butcher Box customers for a few years and have been happy with the quality and service. Previously, any issues, which were few, were quickly resolved. That has changed recently. We recently received a box that had been out for delivery for six days (historically 1-2 days). Dropped on our porch at 3am. Dry ice gone and warm meat. $212 worth of meat thrown out. Cannot get response from Customer Service. Have tried Support multiple times through site, as well as called multiple times. They aren’t answering phones. I had previously recommended BB to a number of friends and family. I recommend you look elsewhere at this point.

Antwort von ButcherBox
Quality meats and good customer service.
Butcherbox package was delivered to wrong address and can't seem to have anyone respond to me.
Box was shipped to wrong house and nobody can find it. Now I have calledn3 times and put on hold for 15 mins then it just disconnects saying there's nobody available. I also emailed with no response including the " CEO " Very unhappy!!

Antwort von ButcherBox
I have been with Butcher box for two…
I have been with Butcher box for two years now. I am 100% satisfied with the meat and with the customer service. I never buy meat in the stores anymore. It’s such a good feeling to feed my family meat from a company that I can trust.

Antwort von ButcherBox
Quality and delivery
The quality seems to get worse.
For the past couple years ButcherBox has messed up orders and my main concern is the box arriving torn and/or the meat is hanging on the dry ice. I’m strongly considering Walden Local Meats.

Antwort von ButcherBox
The meat is good
The meat is good, but the cuts are getting smaller. Still a good deal, but would need more variety.
Always high quality meats
Always high quality meats, convenient, easy to update monthly selections. Keeps my freezer stocked and makes meal planning easy.
Zero Customer Support. Try calling them and see!
I wanted to try Butcher box, so I placed an order. I did not created an account (was not required so I took a wait and see approach). Week later, I was delivered a bloody box of raw thawed out meat. Immediately contacted them...well almost. No one answers the phone (Ever!) and you cannot chat. Email is the only contact I can get. So far, 18+ back and forth emails. 18! All they ever say is, we can't find your email (Ironic I know) or we can't find the account (well duh). No one has tried to look at the order and resend the items or refund me. I just get the same reply over and over. Not really sure I am talking to an actual person, probably just a email bot. So much money wasted and no one cares!

Antwort von ButcherBox
The packages were found to have holes…
The packages were found to have holes in them when defrosting. The quality of the meat wasn't as good as prior boxes. Something was off with this last shipment. First time that's happened since I've been with ButcherBox, second issue overall.

Antwort von ButcherBox
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