British Friendly Society Bewertungen 

328
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After many attempts to activate my account, I phoned BBS and spoke to a delightful lady, Kelpna. She was very professional, exceeding helpful. As I have a hearing and sight problem, the help and h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Took 2 months to let me know existing condition was not covered although not had treatment or visited doctor in 3 years. They could have let me know straight away I was not covered, taking another 2... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was involved in a bad rtc, being self employed bricklayer could not work and carry out my job role , British friendly are polite answer the phone and explain everything clearly thank you

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wykupiłam polisę od złaman i utraty dochodów,, niestety zdarzyło się i złamałam nadgarstek. przedstawiciele pomogli ,sympatyczni życzliwi i wyrozumiali,, pieniądze szybko wpłynęły na moje konto po prz... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkommensversicherung

Vom Unternehmen geschrieben

We're a mutual Society and have no shareholders to pay which means we are managed and run solely for the benefit of our members. Founded in 1902, British Friendly has over a century of experience and expertise in serving its members. As a mutual provider we are more flexible in our approach to claims and underwriting which is why we pay so many claims - an average of 94% over the last 20 years. We offer a range of products and services from our traditional investment linked policies, Holloway and Century, to Protect and Breathing Space, our pure Income Protection policies, which are sold by Financial Advisers throughout the UK. Being insured by a mutual should feel good, and when you choose British Friendly you get more than just Income Protection. We offer access to extra support and rewards for you and your family every day, whether you claim or not, and at no extra cost through our discretionary Mutual Benefits and BF Care programmes. That’s why, at British Friendly, it really does feel good to be covered.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

328 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(328)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

After many attempts to activate my…

After many attempts to activate my account, I phoned BBS and spoke to a delightful lady, Kelpna.
She was very professional, exceeding helpful.
As I have a hearing and sight problem, the help and humour of Kelpna, had me registered.
Thank you for your patience.
Very much appreciated, Billy and Sheila xx

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello William, thanks for taking the time to leave your kind review. We really appreciate you mentioning Kalpana. We're really pleased you found her professional and patient, and we'll be sure to pass your feedback on to her. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Take note

British Friendly are always professional and have incredible foresight with their advice ii is highly recommend to become a member and reminder to always protect yourself foe unforeseen circumstance

14. August 2026
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Antwort von British Friendly Society

Hello Kenny, we really appreciate you taking the time to leave your kind review, and are pleased you found our team professional. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Was involved in a bad rtc

Was involved in a bad rtc, being self employed bricklayer could not work and carry out my job role , British friendly are polite answer the phone and explain everything clearly thank you

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hi Rhys, thank you for taking the time to share your review with us. We're happy to hear you found our team polite, and our explanations clear. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

First time I've claimed anything in…

First time I've claimed anything in 36years of working life , British friendly were absolutely brilliant from the first phone call, my case was dealt with by Lesley Murphy, professional, helpful, and genuinely cared , credit to your company,

24. Juni 2026
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Antwort von British Friendly Society

Hi Calvin, we really appreciate you leaving your kind review and are pleased Lesley was able to help. We'll pass on your feedback to her and the team. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Illness or an accident can happen to anyone

You never know when illness or an accident can happen , I myself had an accidents at work and have not been able to return full time yet , and had to endure 6 months of SSP payments only , If it wasn't for British Friendly I would have suffered serious financial harm , but thanks to this excellent company I have been and are still being looked after , I cant thank them enough or recommend this company high enough, if you are not already with this company you should be

29. Mai 2026
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Antwort von British Friendly Society

Hello Gary, thanks for taking the time to leave us your review. I'm pleased to hear our team are still looking after you, we really appreciate your recommendation. Many thanks, British Friendly

Bewertet mit 4 von 5 Sternen

Well worth the cover

Recently I was poorly for 6 months . I’m self-employed and I was so pleased to know I had income protection . British Friendly paid my income after 3 months without any quibble . I wasn’t Iin a good place , but they made it easy to make the claim .

15. Mai 2026
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Antwort von British Friendly Society

Hello Darren, thanks for sharing your kind feedback with us. We're really happy to hear you found the claim process easy. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

I'm with British Friendly from 2018

I'm with British Friendly from 2018, and this was my first time claiming. Communication has been clear and smooth. I've had responses within the same day or two days later. I've been awarded the claim. I'm still waiting for payment; however, I've been informed it can take up to 3 to 5 working days. Michelle and Sharon have been very helpful. I'm glad I took out insurance in 2018, as you never know when you might need it! I truly recommend British Friendly.

12. Mai 2026
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Antwort von British Friendly Society

Hi Joanna, we appreciate you taking the time to share your review, and are pleased the communication was clear and smooth. We'll share your kind feedback with Michelle and Sharon. Many thanks, British Friendly

Bewertet mit 1 von 5 Sternen

Absolutnie nie polecam

Absolutnie nie polecam. Place sjladki od 4 kat, mialam operacje na zylaki w Pl,na zwolnieniu jestem 3 m-ce, nie otrzymalam ani 1 funta. Pomimo przeslania przetlumaczonych dokumentow ze szpitala I kolejnych zwolnien nic nie dostalam. Mają problem X tym,ze tak dlugo jestem na chirobowym, nie wiedzieli na czym polega metoda tradycyjna,ale tez sue nie zapytali. Ci chwile chca jakies dokumenty,a to zaswuadczen8e od lekarza z pl,a to od lekarza gp,a to dokument ze spotkania z hr. Chcialam wricic do pracy I otrzymalam restrykcje od gp,niestety, okazalo sie,ze nie ma dla mnie pracy z tymi restryjcjami. Ubezpieczalnia twuerdzi,ze po 4 tygidniach powinbam wricic do pracy ( taka jest karencja) ,a pracodawca nie chce mnie dopuscic do pracy. Za zdrowa dla ubezpieczalni, za chora dla pracodawcy,a piebiedzy nie ma. Tak jak pisal przedmowca,lepuej trzeba bylo odkladac do skarpetki.

7. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello, thanks for leaving your feedback. We'd welcome the opportunity to discuss this with you. If you could please e-mail complaints@britishfriendly.com, and include your full name, a member of our team will be in touch. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Excellent service

Paula (advisor I spoke to), was exceptionally polite and friendly, and provided me with all the necessary information I needed. All in all, a very professional and smooth service, with no waiting around on the phone on hold, like most companies.

5. Mai 2026
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Antwort von British Friendly Society

Hello Jay, thanks for taking the time to leave us your review. We'll share your kind words with Paula. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

A very helpful service when I had to…

A very helpful service when I had to take a month off work to care for my Mum, spoke to them and they advised of other additional benefits I had that would be used to claim. Resolved quickly once info recieved from the GP. Thanks for the support and kindness at the end of loosing my mum

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello, we appreciate you taking the time to leave your review. I'm really pleased to hear we were able to help at such a difficult time. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Recently injured myself and been out of…

Recently injured myself and been out of work last 3 months lucky enough I had insurance with them they helped me out and Wer very easy and understanding talked me threw everything and have helped me get back to work would totally recommend to anyone who doesn't have insurance to get it .

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello Adam, thank you for leaving your kind review. We're happy to hear that our team were understanding and made the process easy for you. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Paula was fantastic

Paula was fantastic, so professional, impeccable communication, clear and concise and very polite.

One of the easiest and smoothest calls I’ve ever had.

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello James, thanks for leaving your kind feedback, I'll pass this on to Paula and the team. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

To say this service was a lifesaver is…

To say this service was a lifesaver is an understatement thank you for everything recommend this service to everyone ❣️

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello Mr Cowley, we really appreciate you taking the time to leave your feedback, and your recommendation. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Great support

Everything could not have been easier. I was really well supported with British friendly and I would definitely recommend this insurance company to my friends.
I was supported before and after my operation and my payments were always paid on time.
Thank you to the team for all your help and support.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello Anthony, thank you for leaving us a review. We're pleased to hear you were well supported, I'll share you kind words with our claims team. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

ALWAYS ANSWER THE PHONE VERY PROMPTLY…

ALWAYS ANSWER THE PHONE VERY PROMPTLY AND ARE ALWAYS SUPER FRIENDLY. I've had to contact for advice recently and was super impressed with the manner and attitude of the lady I dealt with ....makes a change from some of the faceless financial companies who seem to favour ChatBots over real people. Thank you BFS

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hi Rob, thanks for taking the time to leave us a review. It's great to hear you found our team friendly, I'll share this kind feedback with them. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Brilliant Service

British Friendly was very helpful and reassuring when I was ill very speedy in helping me with financial support but also the add ons like private physios were fantastic

28. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hi Amanda, we really appreciate you leaving your kind feedback. I'm happy our team were helpful and able to help you quickly. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

I'm a self employed electrician

I'm a self employed electrician, and over the past couple of years I have had reason to claim with British Friendly. On each and every time I've communicated with them, it has been a straight forward and efficient experience, which is always appreciated at a time of heightened stress. I can't recommend BFS highly enough

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hi Chris, thanks for taking the time to leave us your feedback. We're really pleased to hear your experience was straight forward and efficient. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Definitely a Friendly company

Unfortunately, I had to make a claim due to suddenly developing a medical issue that caused long term sick leave and eventually cost me my job. The team at British Friendly are exactly that, friendly. They’ve helped me and guided me through all of this transition while I’ve been receiving my Income Protection Payments.

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello Karen, thank you for leaving your kind feedback. It's great to hear you found our team friendly, I'll share your kind words with the team. Many thanks, British Friendly

Bewertet mit 5 von 5 Sternen

Thank Goodness for British Friendly

I am a self employed chimney sweep and my income is vital, as I'm single and have children. I broke my wrist last March and there was a complication which turned out to be huge and incapacitating - CRPS, which I will probably have for maybe five more years, hopefully not for life.
My British Friendly claim for the past year has been handled with professionalism and sensitivity by Charles Baillie, whose support has been so encouraging during my many down times. I intend to stay with British Friendly and can't speak highly enough of their policies and claim-handling. Without them I would have been in a very serious and frightening predicament.

20. März 2026
Bewertung ohne vorherige Einladung
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Antwort von British Friendly Society

Hello Ali, we appreciate you taking the time to share your review with us. We're really pleased we were able to support you through your injury, and I'll pass your kind words on to Charles. Many thanks, British Friendly

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