Holloway Friendly Bewertungen 

I’ve had a fantastic experience with Holloway Friendly. Their customer service has been outstanding from the very beginning friendly, knowledgeable, and always willing to take the time to explain everything clearly. The claiming process was straightforward, and I felt supported every step of the way.

I would highly recommend Holloway Friendly to anyone looking for trustworthy insurance backed by exceptional customer care

The company is to slow to resolve the claim and found numerous reasons putting the fault on GP for lack of information. They attitude bring you in disperate times. When must to be simple for covering the income,they complicate eveeything.I do not recomand them at all.

PLEASE DO NO BUY INSURANCE FROM THESE... They are happy to take your hard earned cash after a very pressured sale paid in for years and then as soon as you desperately need them they find the smallest loop hole to back out of paying out. The whole process was handled very unprofessionally, if you are looking for a reliable protect my income insurance company Holloway Friendly is definitely not it read the reviews and go elsewhere.. YOU HAVE BEEN WARNED!!!

Good communication most of the time. Easy to make a claim and payments were paid on a regular basis. Overall a good service.

Absolutely terrible..got told a load of lies and had half of the money I got told..if I new that I would have paid less in for all them years.

Poor Service

I was signed off work in February with a 4 week delay period it’s now nearing the end of May……still no payment.

This was sold as protection if you are ill your costs would be covered whilst not working, a safety net. 3 months and still not a penny I was off for 6 weeks but could only claim for 2. I had to return to work as no payments were forthcoming but was still having the same effects.

I have now issued court proceedings against Holloway Friendly to claim this money back.

Please don't take an insurance with this company. I have had the worst and most traumatic experience dealing with them. Their employees are absolutely ruthless and will find any excuse whether legitimate or not to not pay. They are unethical and should be shut down by the Regulator.

I am now taking legal action on this company. Regarding there failure to adhere to there policy .

Usual insurance company happy to take your money when they feel they cant lose 🙄 will try anything to worm out of a claim.all in the t&c exclusions. Premium put up for anything they feel as risk to an almost unbelievable amount. Waste of money. All a con. Very disappointed how I've been treated after 5 years paying these scammers.

Everyone at Holloway Friendly who was involved with my claim were very helpful and explained all to me.
Very pleased with their service and would highly recommend them to anyone.

Excellent communication and swift accurate payment. Ellina was very patient with waiting for information from me.

Holloway Friendly have been fantastically supportive to me after an injury meant I could no longer continue in my job. Everybody I have spoken to in their claims team over the last 2 years has been extremely friendly and helpful.
I am so grateful that I took out a self employed sickness policy with them several years ago. They have given me financial support as well as physiotherapy to help me recover. I have no hesitation in recommending Holloway Friendly to anybody who is self employed.

Everything about my claim from day one was brilliant. I had an issue early on in my claim and it was dealt with swiftly and professionally.
There was absolutely no issues throughout the process and I would/have recommend to friends and family who would benefit from this service.
Thank you Holloway

Still waiting to be paid out and they are asking me to repay money they haven't paid me yet.

Was diagnosed with having spinal stenosis, had to under go bilateral discectomy surgery and wasn’t able to return to my line of work as a hgv mechanic, from start to finish Holloway were absolutely fantastic. No issues what so ever, I was off work for a good while. I’m now back in a different role. The team were great checking up with me, offering different things from physio to doctors. Thanks again Holloway for all the help and support through a difficult time.

I am a financial adviser and would like to comment on the service I have had with the company.

Tracey, Senior Underwriter - 5* service!

I have been speaking with Tracey over the last week in relation to a client that has had a range of medical disclosures. Tracey took charge of the application for me after having a pre-sale call and explaining the complexity of the case. Tracey received the application by 7pm on an evening and I had terms the following morning by 10am! Since receiving terms, I have sent over numerous additional disclosures for the client which Tracey has assessed within a couple of hours at most! 5* service and this has given me the confidence to use Holloway Friendly for my clients as much as possible.

So when you pay for an insurance to cover you when off work you expect it to pay when not working , well this one took weeks to start paying then when it did pay money it wasn’t close to your actual wage you earned . Not just that at end of the time when back at work the company asks for money back . Don’t purchase this insurance it’s no help to loyal working people that just want cover when unable to work !!

Poor customer service, can’t be contacted by phone, and when eventually got through had to wait for a callback that never came. Like other reviews should have done my research beforehand, terrible experience and difficult to deal with, avoid these guys, never heard of them before dealing with them and now I know why

They offer several ways for you to contact them, yet it seems the staff used for answering the phone are on a permanent holiday and the email service is always ignored….might aswell burn the hundreds of pounds policy money or alternatively go to a more reputable company!…8 years and all they have done is increase my outgoings.

This company is happy to collect monthly payments, but if you need to use the policy, they do everything only pay out. Everything is made extremely difficult, and hurdle after hurdle set in front of you, and different stories from different employees when you contact them. Got all my information to do a financial assessment, to calculate my weekly payment and sent email confirming a figure, then months later a senior advisor looking more information to do it over again, complete time wasters.I eventually cancelled my payments and cut my losses after almost 5 months of nothing, as I could no longer afford to keep paying. They are happy to take your money to continue paying their negligent staff. A quick review search on google will confirm this. With hindsight, i should have done my due diligence before taking out the policy early 2023. Money down the drain, and no income in the lead up to Christmas. Avoid at all cost