BraZen  Bewertungen 

So I bought a chair for my sons birthday and didn’t register for the warrantee as life just got busy as it does.
I had a problem with the chair 7 months later so contacted customer services and firstly the response from Dale was really quick.
After discussing the issue a replacement part is on its way to us 💪
Great customer service 👏👏👏👏

Very disappointed with this gaming chair. The quality feels extremely cheap and uncomfortable after short use. Within a few weeks parts started feeling loose and unstable. Customer service was also unhelpful and slow to respond when I contacted them about the issues. Definitely not worth the money and I regret buying from this company. I would not recommend this to anyone looking for a reliable gaming chair.

It feels like I wasted my money on a product that is not worth anywhere near the price. The advertising is misleading and the after-sales service is shocking. I would strongly warn others to stay away from this company and not make the same mistake I did.

I had a very bad experience with Brazen Gaming Chairs. I feel completely misled and disappointed with this purchase. The product quality is very poor and not what was advertised at all.

Terrible chair, lasted 3 months and sold me a used chair. Contacted the manufacturer customer support, they are not helpful and will not replace or repair. They say that because I purchased the chair on ‘too much of a good deal with the retailer’ they will not help with their duff product. I used a discount code with the retailer, to why it was a lower value. Disgusting and I wanted to leave this review to warn you from this company and brand!! You have been warned

Bought a gaming sound chair for my son which was extremely close to the floor with no facility to adjust the height. I sent a very polite email to the company just to enquire if they did an alternative stand for the chair which was height adjustable. I received a rude repy describing how the UK market was a nightmare and that they couldn't re-design said chair. Extremely unprofessional response and not acceptable customer service.

Ordered from Amazon and the audio didn't work. Asked to contact brazen customer support, and they couldn't of been more patronising and useless if they tried. Something tells me this company has a lot of issues and they just fob you off blaming other equipment when I have video evidence it's nothing to do with that. also says a lot when they sell replacement parts. Save yourself the trouble and do not purchase any of there chairs.

I bought a Brazen gaming chair. The arm covering is puckering and looks like it is about to split. I have emailed Brazen twice and left a message on what appears to be a mobile phone with NO RESPONSE WHATSOEVER. It is impossible to find any other method of contact. I wonder if they stand behind their products as advertised!!
HARRY - Godalming

Just purchased a new gaming chair. Stated on website came with free headphones. In email basket it states mouse so i emailed to confirm what it was i was recieving as it stated headphones freeand they responded Please be happy and lucky if you get anything for free!! My question was to clarify what item i was getting because it stated headphones. I dont want a mouse told them to keep it. Absolutely rude customer service. Might just cancel my order, no need to respond in such a rude manner

Just bought my second Brazen Gaming chair this time from Curry’s. Arrived quickly and as previously brilliant piece of kit. Comfortable, simple enough to put together and connects easily. Speakers really add to the gaming experience! Five stars 🌟 🌟 🌟 🌟 🌟

I have used brazen for my last 2 gaming/desk chairs, i am a bigger guy so needed a chair to hold me. Both chairs i own have 150kg weight limit which is more than enough. Both are super comfy and extremely durable. Very easy to put together in around 30 mins.

The craftmanship is superb.

Materials are top quality.

Shipping is very fast and reliable.

Everything about this brand is a plus from me!.

Already looking at chairs for my son and 2 daughters who like Dad are avid gamers and information sponges.

I would send anyone to Brazen for chair needs.

Fast delivery item came packed well great customer service will definitely be back ordering again as my boy loves anything gaming thankyou

Was a quick and painless purchase. The website was easy to use and it's great that you can buy parts instead of buying a new chair.

Team were very helpful and I was able to fix my sons chair with replacement parts.

Absolutely useless. Bought from Amazon, signed up for 2 year warranty. Seat base ripped after 30 days due to thinness of the material. Email to customer service, reply basically said it isn't manufacturing defect. 8 emails/22 days later they are denying my emails, denying my warranty registration and shocking rudeness in their 3 responses.

I brought the gaming chair off the range, absolutely no problems when brought. It was a Christmas present and only been used since the start of January. However the arm rest has now become loose and started to wobble, I know that the arm rest wobbling and loosing up is due to the two bolts holding it in place have lost their thread. I made the choice to message the company to get an email back saying ‘you have the buy a new arm rest’. One I won’t be buying anything, I asked for two replacement bolts. And two, I have never seen such awful customer service. This is a faulty item and by any means should not be faulty 4 months into having the product. Absolutely awful customer service. As someone who works in a parts department for a furniture company I have an idea of what I’m talking about. Rude customer service, non helpful and just quite frankly useless.

The chair is great. Really comfortable and much easier to set up the sound than I thought it might have been. Also packs away really neatly so easy to store and sets up again with minimal effort. I would recommend having a blanket or spare piece of carpet to put under the chair as the rocker digs into the carpet.

Bought the Brazen Valor for my 13-year-old son. It arrived a day early and he had it put together within 5 minutes.

The chair itself is comfortable but sturdy and better than chairs by other brands that are twice the price.

The customer service was excellent and the chair was well packaged for transit.

I'll definitely be back for more chairs as my boys get older!

If I could give 0 stars I would absolutely atrocious customer service the cheek that I received from the customer service was shocking and horrible PLEASE AVOID SO MANY BETTER COMPANIES FOR THE SAME PRICE