Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Mehr ansehen
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Mehr ansehen
Unternehmen hat geantwortet
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktinformationen
3.5
Akzeptabel
258 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Stunning!
Although I don’t have photos in the dress yet, I can tell I picked the perfect one to get married in!!! Shipping did take about 5 days extra than the estimated delivery, so give yourself extra time for shipping!! The fabric is soft, comfortable, and lightweight. The dress itself was packaged with care and had no rips tears or stains when it arrived. The fit is pretty true to size, the one I got is off the shoulder so the bust is a bit different but the waist/hip sizing is perfect! Cant wait for my fiance to see me in it!
17. Juni 2025
Antwort von Bodycon Collection
Hi Abby,
Thank you again for choosing Bodycon Collection and for your wonderful feedback. We’re delighted to hear that you love your dress and the quality and fit are perfect for you! We apologize for the slight delay in shipping and appreciate your understanding while we work hard to get your order to you. Wishing you a beautiful wedding day, and thank you again for choosing our brand for your special day.
Warm regards,
Head of Customer Service
Bodycon Collection
Quality is terrible
Quality is terrible, my sister got the exact same dress from shein and the quality was exactly the same. Same label inside, thin, cheap quality. She got her shein dress for £11… I paid £57 for the same dress. Never again, don’t recommend.
29. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Hannah,
Thank you for your feedback, and we're sorry to hear about your experience. Our styles are made in-house, inspired by the latest seasonal trends, and made with premium materials for a flattering fit for all body types. We use real product images on our site to accurately show the finish and materials.
We’ve already reached out to discuss your order and concerns. If you have any more questions or need further assistance, please let us know—we’re always here to help!
Best regards,
Head of Customer Service
Bodycon Collection
I had to return a dress customer care…
I had to return a dress customer care were very prompt dealing with my questions as i ordered from Ireland choose store credit as i wanted smaller size only issue was returning the dress was expensive because i was shipping back to Australia from Ireland but thats not the Bodycon collections fault.
Will definitely be ordering more in the future
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Jo,
Thank you for your review! We're glad our customer service team was able to assist you. Please know we’re always here to ensure you have a smooth experience. We're currently working with our return partners and hope to add Ireland soon.
We look forward to welcoming you back for your next special occasion.
Warm regards,
Head of Customer Service
Bodycon Collection
Absolutely Outstanding!!
Absolutely, unbelievable… Honestly!
Extremely prompt and helpful service. Sometimes you reach out to businesses never receive a reply, so end up having to try on every different platform just to get some assistance?! I am super impressed, impeccable, customer service… Thank you so much for making it smooth and easy.
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Julie,
Thank you for your wonderful review and for choosing Bodycon Collection. Our team is here to help, and we're pleased to know we were able to support you throughout your shopping experience. We look forward to welcoming you back and helping you choose your next Bodycon Collection outfit!
Warm regards,
Head of Customer Service
Bodycon Collection
Do NOT buy from this brand
Do NOT buy from this brand. The quality of the clothes are horrible, and they steal their model pictures from other brands, for example babyboo, another australian company, but send cheaply manufactured flimsy clothes in return. When you try to return the item, they tell you that they can only provide a gift card or store voucher as the item was on sale, however EVERY ITEM on their website is on sale. It’s just a scam website and needs to be taken down.
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Elizabeth,
We’re sorry to hear about your experience and appreciate your feedback. Our designs are trend-inspired, sewn in-house, and we invest in a variety of figure-flattering materials to ensure a flattering fit for everyone. We recommend reviewing the product descriptions and material finishes to understand the material of each item. We have real material images on each page to give clear expectations, but we’re sorry if you felt there was a mismatch.
Our team has reached out to assist you with your return options, and we’ll do our best to resolve this for you! Thank you for sharing your thoughts, we truly value all customer feedback as we continue to improve our range.
Best regards,
Head of Customer Service
Bodycon Collection
Absolutely poor quality for the money i…
Absolutely poor quality for the money i paid for this dress. Returning asap.
23. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Joanna,
We're sorry to hear that your dress wasn’t what you expected. Our team works hard to provide clear descriptions and material images to help you make the best choice, and we’re sorry this didn’t meet your needs on this occasion.
We've already reached out to better understand your concerns and to help with your return. Thank you for your feedback while we work to improve our range.
Best regards,
Head of Customer Service
Bodycon Collection
VERY BAD RETURN POLICY
I bought a dress from this store for my graduation party. It arrived 2 days late so I couldn't wear it. I ordered a size M, it was also way too long and too big on top. I wanted to return it because my graduation party was already over and the only options are that stupid store credit or gift card. This is so unfair and such a scam! Stupid of me to fall for it! NEVER BUY ANYTHING FROM THIS WEBSITE!!!! IF YOU WANT TO RETURN IT YOU WON'T GET YOUR MONEY BACK!!!!
22. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Lotte,
Thank you for your feedback, and we're sorry for any inconvenience you've experienced. We checked your order and see it arrived within our 7-10 day standard shipping timeframe. Sorry to hear the fit wasn't quite right! We want you to love your purchase, and as a friendly reminder, we offer a 60-day return window. As your item is eligible for store credit or a gift card, our team has reached out to guide you through alternative return options.
We appreciate your feedback and are here to help you through your return to ensure it's as smooth as possible.
Best regards,
Head of Customer Service
Bodycon Collection
Terrible, cheap, stinky
The dress itself is terrific. The material is very synthetic, not breathable, tent type material to be honest. The colour is also very different from the pictures. The string that is on the back, which is made to snatch the waist, is sewn really poorly, its already tearing apart. The whole dress is so badly sewn its torn in some parts, there are places where strings are pulled and etc. The corset/waist that is supposed to be long is short, half of the length than what is displayed in the photos. I have C-D cups, they dont fin in the M sized dress, the part where the boobs are supposed to go is so small my areolas are out. The dress stinks really bad. 120€ (60€ on sale) for temu quality, not a single "brand" tag, just a basic "M made in China".
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Silvija,
Thanks for your feedback. Unfortunately, we’re unable to locate an order under your details. Our customer service team has reached out to verify your order and confirm the authenticity of your review so we can investigate this further.
Kind regards,
Head of Customer Service
Bodycon Collection
I wouldn’t recommend this store
It is a small company with very poor return policies — good luck trying to resolve an issue if something goes wrong. The sizing does not match Australian standards, and the fabric looks quite different from the images online (the quality is also very poor). Disappointing experience overall.
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Virgina,
Thank you for your feedback.
I’m sorry to hear about your experience with our returns process. We always want our customers to feel happy with their purchases and are here to help you get the perfect fit. Unfortunately, your return arrived outside our extended 60-day policy. We’re always open to being as flexible as possible for our customers; however, in this case, your return arrived after 90 days, and as per our returns policy, we've organised your item to be sent back to you.
We appreciate your understanding and if you need any further assistance, please reach out, we’re always here to help.
Best regards,
Head of Customer Service
Bodycon Collection
It was perfect!
My other baby shower dress was too big. I had never bought anything let alone known about Bodycon, I goggled shoulder lace dresses and their website came up. I was absolutely taking a risk-with size, shipping..but it got delivered on the morning of my baby shower and it FIT! I got lots of compliments and plan to wear for my maternity shoot. 8 months pregnant and I bought a M, 5’7, 177lbs. Some things JUST work out! All the glory to Jesus! Thanks Bodycon!!!
23. Mai 2025
Antwort von Bodycon Collection
Hi Kendra,
Thank you so much for sharing about your wonderful experience! We’re thrilled your dress fit perfectly and made your special day even better. Wishing you a beautiful maternity shoot, and thanks again for choosing Bodycon Collection!
Warm regards,
Head of Customer Service
Bodycon Collection
Antwort von Bodycon Collection
Hi Annabelle,
Thank you so much for your lovely review and for choosing to wear Bodycon Collection! We’re thrilled you love your dress, and we look forward to welcoming you back again soon.
Warm regards,
Head of Customer Service
Bodycon Collection
Didn't fit says extra small but more…
Didn't fit says extra small but more like small to medium
21. Mai 2025
Antwort von Bodycon Collection
Hi Natasha,
We’re so sorry to hear the XS didn’t fit as expected for your petite figure. Our team has reached out to help guide you through the return process and get your return label to you. Please remember our returns window is 60 days, so you have plenty of time.
We're here to help you throughout your return, and please let us know if you have any questions!
Best regards,
Head of Customer Service
Bodycon Collection
The dress I ordered didn’t fit
The dress I ordered didn’t fit, I don’t want store credit I want my money back.
20. Mai 2025
Antwort von Bodycon Collection
Hi Patty,
Thank you for your feedback, and I'm sorry to read your dress wasn't the right fit for you on this occasion. Our team has already reached out to help with your return. Please rest assured, we're here to assist you with your available refund.
If you need any further help, just let us know!
Best regards,
Head of Customer Service
Bodycon Collection
Antwort von Bodycon Collection
Hi Adina,
Thank you so much for your feedback! We can see you ordered one of our gorgeous bandage dresses. These are designed to be figure-hugging, so we do recommend sizing up for a more comfortable fit, as noted in our size guide. We also show real customers in a range of sizes (XS-XL) on our website to help you find your best fit!
Our team has already reached out to guide you through your return and get the right size to you as quickly as possible. We're always here to help you find your perfect fit!
Best regards,
Head of Customer Service
Bodycon Collection
I have just received two dresses that I…
I have just received two dresses that I have ordered for a wedding and they are too small. Not a problem, will return. It’s not allowing me to do so and only giving me store credit option. These dresses were not as I am aware of on sale and it makes no sense as to why I cannot get my money back. I am appalled by this set up and I feel quite sick at the thought of spending money on two dresses that do not fit me!!!
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Molly,
Thank you for your feedback, and I’m sorry for any frustration this has caused. Our team has reached out to help resolve your return —once you submit your request, we’ll email you a return label. As soon as we receive your return, we can organise an exchange for the right size, or discuss the best options for your refund. We appreciate your patience and are here to help!
Best regards,
Head of Customer Service
Bodycon Collection
Not a UK company!!
It needs to be clearer that it is not a UK company and in fact from Australia. I am still waiting on items ordered 2 weeks ago and I have wedding to attend in 2 days! Very likely that going to have to find something else to wear to the event. I might also be liable for customs fee which is annoying. Very inconvenient.
I want my money back!!! Not store credit. This company is very deceptive. Please avoid!!!
14. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Naomi,
Thank you for your feedback. We're sorry to read that you're having shipping delays for your order. Our team has been in touch to investigate this further for you through Royal Mail. Please note that you have no customs fees to get your Bodycon Collection order to the UK. Our team is here to assist further, so let us know if there’s anything else we can do to help in the meantime!
Best regards,
Head of Customer Service
Bodycon Collection
Prompt service
After having to return my order due to the wrong size, I was pleasantly assisted by customer service and received help promptly. I just finished reordering in my correct size and cannot wait to receive it!
18. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Jnola,
Thank you so much for your kind words and for choosing Bodycon Collection! We truly appreciate your patience and are glad our customer service team could assist you quickly. We can't wait for you to receive your new order and hope you love it!
Warm regardss
Head of Customer Service
Bodycon Collection
Love this site and how easy it is to…
Love this site and how easy it is to find the styles I am looking for!
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Samantha,
Thank you so much for your review! We’re thrilled to hear you find it easy to discover your favorite styles. Thanks for choosing Bodycon Collection and for being a valued BCVIP.
Warm regards,
Head of Customer Service
Bodycon Collection
Perfect dress
This dress is absolutely perfect. I thought it might be too long (I’m 5 2) but it was the right size. Worth the money
18. April 2025
Antwort von Bodycon Collection
Hi Jessica,
Thank you so much for your lovely review! We're thrilled to hear your order is a perfect fit for you. We appreciate you choosing Bodycon Collection and hope you enjoy wearing your new fits! We look forward to welcoming you back for your next special occasion.
Warm regards,
Head of Customer Service
Bodycon Collection
Website statesIncorrect inventory information
I ordered a medium paid in full then received an email stating the medium was out of stock. It was offered the small decided to try the small and asked if it could be rushed they did not grant my wish. I received the dress and it’s too small the website should have never reflected the medium available nor allow me to order a medium. I asked for a refund but instead they’re giving me a gift card, but I’d rather have my money back. Very disappointed however the dress is exactly like the picture and the quality is great.
24. April 2025
Antwort von Bodycon Collection
Hi Christie,
We’re so happy to hear you love your Bodycon Collection dress! We’re sorry the fit wasn’t quite right this time, and we’re here to help you find the perfect fit. You'll be pleased to know your preferred size M is now back in stock. Once we receive your return, you can reorder the size M if you’d like, or use your gift card towards another item.
Remember, you have 60 days to send your return back to us, and we’re always here to assist you in getting the best fit possible. If you have any questions about your return or need further help, just let us know!
Best regards,
Head of Customer Service
Bodycon Collection
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