Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Mehr ansehen
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Mehr ansehen
Unternehmen hat geantwortet
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktinformationen
3.5
Akzeptabel
258 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
DO NOT BUY FROM THIS SITE!
DO NOT BUY FROM THIS SITE!! Bought a couple of dresses from here to try on and decide what one suited best one arrived faulty, spent a lot of money to be told they do not accept returns only store credit or gift cards, this is not stated clearly on there website, will be taking this further
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Nicola, we’re really sorry to hear one of your dresses arrived faulty. I can see we’ve already reached out to learn more and arrange a replacement or a refund for the faulty item.
We’re here to help you find the perfect fit and resolve this for you quickly. Thanks for your patience.
Head of Customer Service
Bodycon Collection
Top Quality and affordable.
These are the best quality dresses. Well made,true to size ,fit incredibly well. And super fast shipping. I have brought several dresses and will be buying many more. Very happy customer
18. September 2025
Antwort von Bodycon Collection
Hi Nikki,
Thank you so much for your review! We’re thrilled to hear you love the quality and fit of your dresses, and we were able to get your items to you quickly. We can’t wait to help you find more favourites!
Head of Customer Service
Bodycon Collection
Do not buy if you live in UK.
Do not buy if you live in UK.
My best friend ordered several dresses for her 40th bday when arrived the condition of some of the dresses were poor/faulty. Had to return the items and to return to AUSTRALIA they charge £120! Even though the items are faulty. SHOCKING. Don’t do it.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Shelly,
We’ve tried to locate the order you're referring to, but couldn’t find any details, so we’ve reached out to gather more information and verify the order.
We have many happy UK shoppers who order with us regularly. Returns are handled via DPD UK with return labels at £13, which include customs fees and only take 1–2 weeks to arrive at our central return hub.
We don’t add any extra charges for returns as we aim to keep the process smooth and affordable for our valued customers.
We've been in touch directly to verify your order, as these details don't sound correct!
Head of Customer Service
Bodycon Collection
Fast shipping
Fast shipping, got the exact same outfit as advertised and was perfect. Credit received fast and great communication
19. September 2025
Antwort von Bodycon Collection
Thank you so much, Reem! We’re thrilled your look matched your expectations and arrived quickly. Delighted to know our returns policy and team communication were smooth, too. We appreciate you choosing Bodycon Collection and look forward to welcoming you back on your next special occasion.
Head of Customer Service
Bodycon Collection
Dress was amazing but too small on bust…
Dress was amazing but too small on bust
Communication was helpful
Exchange easy
18. September 2025
Antwort von Bodycon Collection
Thanks, Michelle! We’re happy you loved your dress and that your exchange process felt easy. Our team can help suggest the best size based on your measurements to ensure you have a bit more room, if you prefer! We’re always here to help, and thanks again for choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
Yay!
I received helpful emails immediately, and the website wasn't too complicated. I'm excited for my dress.
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thanks for the lovely feedback, Maia. We can’t wait for you to receive your Bodycon Collection dress too. If you need help with changing any sizes or styles, just let us know. We're here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Items fit great
22. August 2025
Antwort von Bodycon Collection
Amazing to hear, Ludie! We’re so happy the fit was perfect for you. If you require any further assistance with sizing, our team is always here to help.
Head of Customer Service
Bodycon Collection
Dress was amazing
Dress was amazing, true to size and delivery was as guided by the website.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thanks, Amy! We’re delighted your dress was the perfect fit for you and arrived on time. Thanks again for choosing Bodycon Collection, and we can't wait to welcome you back.
Head of Customer Service
Bodycon Collection
The dress is absolutely perfect!!
The dress is absolutely perfect!!! Perfect size and fit... Can't wait to buy more colours
25. Juli 2025
Antwort von Bodycon Collection
Thanks, Bianca. So happy the fit is perfect for you. We're here to help you find the perfect fit. Thanks again for choosing Bodycon Collection and for being a valued BCVIP!
Head of Customer Service
Bodycon Collection
How easy and accessible the website it.
How easy and accessible the website it.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Priyal, thank you for your feedback! We’re so glad you found our website easy to use. If you ever need help with sizing or styling, our team is here to help. We appreciate you choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
Lovely quality of the dress I ordered
Lovely quality of the dress I ordered. It arrived on time and the price was fair.
24. Juli 2025
Antwort von Bodycon Collection
Thanks so much, Becki! We’re thrilled you loved the quality and had no issues with the delivery of your order. We can’t wait to help with your next Bodycon Collection look.
Head of Customer Service
Bodycon Collection
Antwort von Bodycon Collection
Thank you, Jaky! So happy you love your dress, and our customer service team were able to support you every step of the way. If you need any help with your next special occasion look, we’re here to help.
Head of Customer Service
Bodycon Collection
Great dress. Great on curves
It arrived on time. But not in time for mt bday dinner. I ordered Another dress for a wedding. I can’t wait to try it.
20. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thanks, Heather! We’re so glad your dress fit your curves beautifully. We're sorry to hear you had slight delays with your delivery. We’re excited to help you with your next special occasion and are here to ensure your next Bodycon Collection order arrives to you in plenty of time!
Head of Customer Service
Bodycon Collection
Really fast and effective resolution
Really fast and effective resolution. Much appreciated
3. August 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Abby, thank you for sharing your review! We’re so glad our customer service team could resolve things quickly for you. If there’s anything else we can help with, we’re here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
The Bodycon products are fabulous and…
The Bodycon products are fabulous and such good quality . But on top of this the service and delivery time from order to receiving is so very prompt . Thank you Bodycon
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you so much, Mel! We’re thrilled you love the quality of your look and had a smooth delivery. We appreciate you choosing Bodycon Collection and look forward to helping you find your next look.
Head of Customer Service
Bodycon Collection
I had a special event to attend and my dress was shipped and delivered in time
I had a special event to attend and they shipped and delivered my dress in time. Kept me update on the delivery first class customer service. Will definitely be ordering again in the near future. It only took 6 days for my dress to be shipped and delivered to the UK. Which to me is excellent service and it was not express delivery absolutely fantastic service 💯
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Caz! We’re so happy your dress arrived in time for your special event, and you felt that our customer service team kept you updated throughout your delivery. Thank you for the wonderful feedback. We can’t wait to welcome you back again.
Head of Customer Service
Bodycon Collection
Shocking company
Shocking company. Misleading photos and videos. Website email address itself is misleading. On contact with an issue, email responses rude and continues to mention the non issue dress.
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Kathy,
Thank you for taking the time to share your feedback, and I’m sorry for any inconvenience caused. I can see that our team has already reached out to help with the return of one of your items and to support you through each step of the process.
If you need any more assistance, please let us know—we’re always here to help and want to make this as smooth for you as possible.
Best regards,
Head of Customer Service
Bodycon Collection
Do not order from this company!
Do not order from this company!! It is clear they take photos from other websites (House of CB). You think you're getting a great deal and the dress arrives in a laughable state. Poorly manufactured. The website stated the dress waa 10% spandex but upon checking the care label it was 100% polyester. I sent photos to customer service, including a photo of the care label expecting an immediate refund or prepaid return label. What did they do? They expected me to cover the costs of returning it to Australia, even though it didn't come from there. Also had the nerve to suggest other dresses that had spandex if that was the look I was going for. A bad item can be made up for if customer service is good, this company has neither good quality items, or good customer service. My advice to anyone, order the high end brand, you deserve it! Or Shein (that would also be better quality).
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Katie,
Thank you so much for sharing your feedback. Our aim is to help our customers find the perfect fit, every time. We're sorry to hear about your experience and that we couldn't provide a solution you were satisfied with.
Our designs are trend-inspired but developed in-house, and we apologise for any confusion regarding the fabric stretch of the dress you ordered. We're working hard to ensure all product information and images are as clear and accurate as possible.
We know our customer service team has already been in touch with you about your refund, but if there’s anything more we can do or you’d like to discuss this further, please don’t hesitate to reach out.
Best regards,
Head of Customer Service
Bodycon Collection
Antwort von Bodycon Collection
Thank you very much for sharing your feedback. Our aim is to find the perfect fit for every figure, and we're so pleased to know you love your Bodycon Collection dress! We look forward to welcoming you back on another special occasion.
Warm regards,
Head of Customer Service
Bodycon Collection
BEAUTIFUL QUALITY DRESS HIGHLY…
BEAUTIFUL QUALITY DRESS HIGHLY RECEOMMEND! FAST SHIPPING.
18. Juni 2025
Antwort von Bodycon Collection
Hi Kylie,
Thank you for your wonderful review! We're thrilled you love your Bodycon Collection dress and your order arrived without any issues. We look forward to seeing you again soon. Just let us know if you need any recommendations, we're here to help.
Warm regards,
Head of Customer Service
Bodycon Collection
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