Bodycon Collection Bewertungen 

258
•
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Mehr ansehen

Unternehmensdetails

  1. Damenmodengeschäft

Vom Unternehmen geschrieben

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

258 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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3.5

Alle Bewertungen

(258)

139 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Absolutely horrendous customer service

Absolutely horrendous customer service. I have been in dispute with this company for months and still do not have a sufficient outcome. I had my original parcel left in an unsecure location by the courier service and it went missing. I provided BC with a crime number and after months of too’ing and fro’ing with emails between BC and the courier service they agreed to resend the items in the parcel that went missing. When the items arrived the sizing was completely off but I was advised I am now unable to return the unsuitable items as the return window had run out, bare in mind the return window was based on the original parcel that went missing and it took months of communication for them to agree to resend the parcel. Please explain to me how I am meant to adhere to a returns window when I didn’t receive the items until after the return window closed. I am now stuck with over £200 of ill fitting items and no way to return them. Awful company to deal with and I would advise anyone to steer clear.

Just in response to the reply left by BC as it won’t let me directly reply. There was no proof of delivery that was the problem. It was marked as delivered but with no photographic evidence. It actually said it was left on my front porch, which I don’t have!!

19. Oktober 2026
Bewertung ohne vorherige Einladung
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi Eleanor,

I’m sorry you feel our team hasn’t met your expectations on this occasion, especially for your second order.

I've reviewed your recent order and can see that after the original parcel was marked as delivered with proof of delivery but could not be located, we reshipped your entire order at no charge and offered several solutions.

Sorry your replacement wasn't the perfect fit. If you're between sizes, please contact our friendly customer service team to help with sizing and styles before any future order.

We're sorry you feel that we couldn't do more to meet your expectations. Your feedback is valued as it helps us improve our customer service.

Head of Customer Service
Bodycon Collection

Bewertet mit 5 von 5 Sternen

DRESS IS AMAZING❤️❤️❤️

Delivery was at expected timeframes and the dress is such a good fit, very good quality and can’t wait to wear it on my next event❤️ I have re-ordered a different colour as I loved it so much

14. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not possible to get a cash return only…

Not possible to get a cash return only store credit

Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns

Because of these 2 reasons I won’t be purchasing from this company again in the future.

24. September 2026
Bewertung ohne vorherige Einladung
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi Mindful Matters,

We’re sorry our returns process has been disappointing. As outlined in our returns policy, change-of-mind returns are issued as store credit.

We don’t currently have a UK returns hub, so UK customers can send returns to our hubs in the USA or Australia using their own courier, including the Post Office, or choose a discounted label through us.

These details are available before ordering under “Returns from the UK.” If you’d like help with your return, please reach out to our team.

Head of Customer Service
Bodycon Collection

Bewertet mit 3 von 5 Sternen

I need to return and there is no…

I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a clear zippered bag sealed in an off white mailer.

16. September 2026
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi Elaine,

We’re sorry you couldn’t find your packing slip. There’s no need to leave a negative review; our friendly team are here to assist.

Returns are accepted through our Returns Hub. Once you log in, you can access your return label, instructions and packing slip there. You'll have 60 days from your order date to get your return to our local return hub in Illinois.

If you have any questions or need help, just contact our friendly customer care team.

Head of Customer Experience
Bodycon Collection

Bewertet mit 4 von 5 Sternen

The clothing is beautiful and unusual

The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to change sizes. I’m so glad I found body con. They are my favorite dresses currently. I have about six now. The fabric is amazing and it structures your body beautifully. I feel beautiful, feminine and proud when I go out in one of their dresses.

20. September 2026
Bewertet mit 1 von 5 Sternen

Buyer beware - no REFUNDS

Buyer beware - you can only get a store credit NO REFUNDS. This is not clearly indicated when you buy on app like Shop. It arrived late and therefore I didn't need anymore the occasion. Moreover they charge $2.50 "restocking fee" as well. So now I'm stuck with losing $10 and a store credit for a store I dont' want anything from.

29. September 2026
Bewertung ohne vorherige Einladung
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi Joe,
Thank you for your review. We’re sorry to read that your return process has been frustrating.

Our returns policy is available online and on each product page. It explains that change-of-mind returns are issued as store credit and discloses the small restocking fee, which helps cover the work involved in inspecting returned items.

Please contact our team privately to verify your order details. We’d be happy to review your order and explain the return process.

Head of Customer Experience
Bodycon Collection

Bewertet mit 5 von 5 Sternen

Bodycon have the most incredible online…

Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from this trusted company and recommend them to anyone.

28. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Understand the return process

I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve consolidated into 1 bag and paid once). I received a credit for both items less an admin fee (so not the full value) which was also a little disappointing. I used the credits to purchase another couple of pieces which I’m very happy with, so all-in-all a positive experience but I spent much more than originally planned.

19. August 2026
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi Rachel,

Thank you for your review. I’m sorry the returns process was not as expected, especially when you feel that one of your items arrived damaged.

We thoroughly review all orders before dispatch and assess any reported damage to determine the appropriate resolution and remedy, including an immediate replacement if appropriate.

Our returns policy outlines customer-paid shipping for standard returns to our local Australian returns address, along with a restocking fee to cover warehouse processing.

Please get in touch with our team if you’d like us to review how the damaged item was handled in line with our faulty item policy. We’d be happy to take another look.

Head of Customer Service
Bodycon Collection

Bewertet mit 5 von 5 Sternen

Love Elle and the team @ Bodycon

Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations

Elle, I can't thank you enough for your understanding, communication and compassion regarding my circumstances

Let alone the dresses are an amazing fit, price & quality!

Thanks again Elle and team Bodycon cx

11. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Customer pays for exchanges

Very sad that Bodycon does not have a way to exchange a size without the customer paying. Very disappointed especially since the shirts and skirts do NOT run true to size. I am a true size 4 in everything I wear on bottom and a size small to xs on top and ordered a medium top that fit and the medium skirt did not fit. Too much hassle to order another skirt size that may not fit.

18. August 2026
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi JJ,

Thank you for sharing your feedback. We’re sorry to hear the skirt wasn’t the right fit for you.

We offer a generous 60-day return window, which means we don’t hold items aside for direct exchanges. Once your return is approved, you’re welcome to choose your preferred size or style, subject to availability.

Our styles are designed to be figure-hugging, and we understand fit can vary between garments and personal preferences. If you need any assistance selecting a size or style for your next order, our team is always happy to help.

We also offer easily accessible local return hubs for our valued customers in the US to make the return process as simple as possible.

These details are outlined in our Returns Policy, and we truly appreciate your feedback.

Warm regards,
Head of Customer Service
Bodycon Collection

Bewertet mit 3 von 5 Sternen

it said that my total was 88.97 but…

it said that my total was 88.97 but it’s actually charging me 91.63 without telling me why…

7. September 2026
Bewertung ohne vorherige Einladung
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi Alyssa,

That doesn’t sound right, and we’re sorry for any confusion around the total charged. We’ve been in touch to understand this further and to confirm which platform your purchase was made through, so we can look into the difference for you.

Please get back to our team with those details and we’ll be happy to assist.

Head of Customer Service
Bodycon Collection

Bewertet mit 1 von 5 Sternen

Product was defective

Product was defective. I took it up with BC team and they had another dispatched which arrived after I needed it. Absolutely ridiculous. Now I have one defective top that I don’t know what to do with and another I don’t want as the event I bought it for has passed and I’m out of the country for a month so can’t return it. Epic fail.

The products also came all the way from China with very poor courier communication, just said ‘sent’ and ‘delivered’. Pretty rubbish.

Just generally the merchandise feels cheap, plastic and like a waste of money. I’m regretful of having bought any of it.

22. August 2026
Bodycon Collection-Logo

Antwort von Bodycon Collection

Hi Luc,

We’re sorry to hear your item arrived with a fault. As soon as this was brought to our attention, we arranged for a replacement to be dispatched straight away, as our aim is always to resolve these issues as quickly as possible.

We understand how disappointing it must have been that the replacement did not arrive in time for your event, and we sincerely apologise for the inconvenience caused.

Warm regards,
Head of Customer Service
Bodycon Collection

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