Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Mehr ansehen
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Mehr ansehen
Unternehmen hat geantwortet
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktinformationen
3.5
Akzeptabel
258 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
This was such an easy shopping…
This was such an easy shopping experience! Love the layout of the site and a super quick checkout system made sure I will be a return costumer.
27. Mai 2026
Bewertung ohne vorherige Einladung
Good quality heavy fabrics
Good quality heavy fabrics. Very flattering design. Always get lots of compliments when I buy from this brand. I can’t wait to shop again.
26. Mai 2026
Bewertung ohne vorherige Einladung
Best dresses on the market for special…
Best dresses on the market for special days!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Andrea,
Thank you so much for choosing Bodycon Collection for your special occasions. We’re thrilled to hear you love your dresses. We’re always here to help you find the perfect fit and look forward to welcoming you back again soon.
Head of Customer Service
Bodycon Collection
Feel my best in a Bodycon dress!
True to size, comfortable, feel my absolute best when I put on a Bodycon dress!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Glamattina,
Thank you for choosing Bodycon Collection. We’re so happy to hear your dress was true to size, comfortable, and made you feel your absolute best. We’re always here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Antwort von Bodycon Collection
Hi Sarah,
Thank you for choosing Bodycon Collection and for your lovely feedback. We’re so glad you had a great experience. We look forward to welcoming you back again soon.
Head of Customer Service
Bodycon Collection
Great material
The material and the fit it’s pretty nice ! A little delay in regards of the shipping but totally worth it !
17. April 2026
Antwort von Bodycon Collection
Hi Genesis,
Thank you for choosing Bodycon Collection. We’re so pleased to hear you loved the material and fit of your items, and we really appreciate your patience with the unforeseen shipping delay. We’re always here to help you find the perfect fit and look forward to welcoming you back.
Head of Customer Service
Bodycon Collection
I've purchased several of my formal and…
I've purchased several of my formal and date night attire from Bodycon. The dresses fit like a glove and look very elegant. Delivery is always on time and never damaged.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Diana,
Thank you so much for choosing Bodycon Collection for your formal and date nights. We’re delighted to hear your dresses fit like a glove and arrived on time. We’re always committed to helping you find the perfect fit.
Head of Customer Service
Bodycon Collection
Fraudulent company
Fraudulent company. They say free returns on their website within 60 days, but they only give you a gift card to their company or store credit. They will not refund to your credit card.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Gretchen,
Thanks for sharing your experience. We’re sorry for any confusion this has caused.
You’re right that we offer a generous 60‑day return window to help our valued customers with their returns. We pride ourselves on helping our customers find the perfect fit, and for change of mind returns, as per our returns policy, we provide the option of a store credit or a gift card, valid for three years. To help with mindful returns, we also offer one (1) complimentary return per order, and additional returns of that same order are subject to a small restocking fee.
If you’d like, please reply here or contact our support team with your order number, and we’ll review your return and help clarify the best option for your situation.
Head of Customer Service
Bodycon Collection
Horrible experience—I lost a…
Horrible experience—I lost a significant amount of money. I genuinely don’t understand how this company has any positive reviews; they are misleading, and likely fake.
The company lures you in with free or reasonably priced shipping, but if you need to return an item due to sizing or fit, the return shipping cost triple! On top of that, they give no refund.
You have to accept store credit, and you’re forced to repeat the entire process and risk losing even more money. This kind of practice feels deceptive and should not be allowed. It’s essentially a bait-and-switch tactic, with policies that are not clearly disclosed upfront and that mislead customers into making purchases.
UPDATE: Bodycon did not help me- even thought their response makes it sound like they did. I ended up paying close to $100 for a dress that doesn't fit and didn't have tags on it when it arrived with no recourse. Do not use this company!!!
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Sarah,
Thanks for taking the time to share your experience.
We completely understand that sizing and personal style can vary, which is why we offer a generous 60-day return window. For change-of-mind returns, our policy provides store credit or a gift card (valid for 3 years), and these details, along with our returns hubs, are outlined in our Returns Policy.
To help our valued customers with their return, we offer discounted return labels to help make the process as smooth and affordable as possible.
We can also see our team has reached out to assist you to with your return and help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Never received and tracking is stale…
Never received and tracking is stale per Shop app without updates...
17. April 2026
Antwort von Bodycon Collection
Hi Darrin,
Sorry to hear this has happened. Our friendly customer service team has reached out to you to confirm your email address and order number, so we can locate your order and send through your order confirmation and the latest tracking details.
If you need any help in the meantime, please contact us at hello@bodyconcollection.com and we’ll get this sorted for you as quickly as possible.
Head Of Customer Service
Bodycon Collection
The website is so quick and easy to…
The website is so quick and easy to find a dress then place your order.
1. Mai 2026
Bewertung ohne vorherige Einladung
The dresses are absolute perfection
The dresses are absolute perfection! I ordered two dresses expecting to maybe keep one, if not return both. Fooled me! The quality is wonderful and the fit is amazing! Instead of returning one dress, I ordered a third.
20. April 2026
Bewertung ohne vorherige Einladung
Absolutely prompt customer service with…
Absolutely prompt customer service with a beautiful , stunning, high quality dress/s sent to my door. I definity will be returning to this store for my next event ✨✨✨✨
20. April 2026
Bewertung ohne vorherige Einladung
The dress I ordered was the incorrect…
The dress I ordered was the incorrect size (too small). I have never returned anything to Bodycon but imagine by disgust that I had to pay £15 to return the item. I won't be doing that again! You don't get the option to get a refund so you have to order with them again! This is not acceptable. After I place my order I will not be ordering again from Bodycon.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Amanda,
Thank you for sharing your feedback, and we’re sorry to hear about your experience with your fifth order.
As outlined in our returns policy, customers are responsible for their return shipping costs. We provide discounted return labels directly through our courier, and it looks like the £15 is the direct cost from the courier for your label. You’re also welcome to arrange your return using your own preferred courier.
We offer a generous 60-day return window. Our team has reached out to you directly to see how else we can help you with your return.
Head of Customer Service
Bodycon Collection
Professional
Professional, knowledgeable, kind and understandable.
12. April 2026
Bewertung ohne vorherige Einladung
Clothing is a beautiful quality and…
Clothing is a beautiful quality and holds everything in. Very happy with purchase and returns made easy! (Ordered wrong size)
9. April 2026
Bewertung ohne vorherige Einladung
Bodycon Dress
Easy to order and delivered promptly.
Dress is one of my favorites, love the quality of the fabric, zipper and metal detail.
5. März 2026
Bewertung ohne vorherige Einladung
It feels like a scam
It feels like a scam. They make it so difficult to return items back. I just paid for the pre-paid label and didn't receive it. Now they say they will look into it because it involves another department. We'll see how long they will take to get back to me. They have a deadline for me to return the dress and this is an international return.
24. März 2026
Antwort von Bodycon Collection
Hi Nashyelli,
Thank you for your feedback, and we’re sorry to hear you’re experiencing technical difficulties getting your label.
Our team is absolutely here to help and is already looking into this for you. Return labels are sent directly via the courier, so it’s worth checking your junk or spam folder just in case it landed there.
Please don’t worry about timing. We offer a generous 60-day return window, so there’s plenty of time to get this resolved and your item returned smoothly.
We’re committed to making returns as easy as possible for our valued customers and helping you find the perfect fit. If you need any further assistance, please don’t hesitate to reach out to our friendly customer service team.
We’re here for you every step of the way.
Head of Customer Service
Bodycon Collection
I would give this place zero stars if…
I would give this place zero stars if that were an option. I ordered several dresses for an event so I could try them on, and when I reached out to ask when the rest of my split shipment would arrive, I also asked about their return policy. That is when they told me returns are only eligible for store credit within 60 days and pointed me to a note on their website.
It is 2026, and if an online store does not offer refunds to the original payment method, that should be displayed in huge, unavoidable text before you check out. Had I known, I never would have ordered from them, especially not multiple dresses to try on.
To make things worse, the quality is cheap, so everything is going back. Now I get to dispute the charge with my credit card company because this feels like a scam. I learned my lesson, and I hope you do not make the same mistake.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Vitalia,
Thanks for taking the time to share your feedback.
We pride ourselves on the quality of our items, and we also ask customers to review our returns terms before checkout. We offer our valued customers the option of a credit or gift card valid for three years for change-of-mind returns. From what we can see, there hasn’t been any report of your items arriving faulty, but we understand personal preferences in fit and size vary.
We're here to understand your concerns around your order and make your return process as smooth as possible. I can see our friendly customer service team have already reached out to you to help you with a smooth return.
Head of Customer Service
Bodycon Collection
Order mailed expeditiously and the…
Order mailed expeditiously and the outfit is absolutely 💯.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you so much for choosing Bodycon Collection, Anisa!
We’re thrilled your order arrived quickly and that you’re loving your Bodycon Collection outfit. Our aim is always to help you find the perfect fit, and we look forward to welcoming you back.
Head of Customer Service
Bodycon Collection
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