Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Mehr ansehen
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Mehr ansehen
Unternehmen hat geantwortet
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktinformationen
3.5
Akzeptabel
258 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Overall experience
The materials, the customers support. Unfortunately you have to pay for return and shipping and discounts or credits don’t count for the shipping and is very unfortunate. Also I recommend to size up I wear 10/12 (M in any other shop) I had to reorder size XL.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for your feedback and for choosing Bodycon Collection, Ileana.
We’re thrilled to hear you love the high qaulty materials of your looks and pleased to know our customer support team are supporting you as best as we can. Please note that customers are responsible for the return shipping costs as shared in our returns policy. Your comments are genuinely appreciated and will be shared with our team. We recognise that sizing and fit are personal, and our size guides recommend sizing up when selecting our figure-flattering bandage styles to ensure a comfortable fit.
Please know we’re always here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
I've really enjoyed purchasing dresses…
I've really enjoyed purchasing dresses from this company. I discovered Bodycon Collection through a Google search for 'dresses for hourglass-shaped women.' It was the first site that appeared, and I've been a fan ever since. Every dress I've worn from Bodycon Collection has boosted my confidence, especially as I’m in my late 40s and experiencing menopause.
These dresses suit any body type. I've bought from other brands with cheaper fabrics, but Bodycon’s material is thick and doesn’t feel like fast fashion. Their customer service is outstanding; I’ve always received friendly, personalized responses. I'll keep ordering from Bodycon Collection for special events.
One tip for North American customers: remember that Bodycon Collection is based in Australia, so there might be some patience needed after placing an order. :)
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for your lovely review, Dani and for choosing Bodycon Collection.
We love hearing how confident you feel in your Bodycon Collection dresses, and your feedback on our high-quality bandage fabric. Helping you find the perfect fit (and feel amazing in it) is exactly what we aim for.
Head of Customer Service
Bodycon Collection
I love the Heidi Bodycon Mini Dress!
Ordering was easy and shipping was fast! I loved it so much that I ordered a second dress in the midi style for my event. Gorgeous dress and great quality!
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for choosing Bodycon Collection, Miracle.
We’re so glad ordering was easy, shipping was fast, and that you loved your Heidi dress enough to order another. Our goal is always to help you find the perfect fit, and we can’t wait for you to wear your Bodyon Collection looks to your event.
Head of Customer Service
Bodycon Collection
Bodycon dress
Lovely clothing, and very lovely customer support
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you so much for choosing Bodycon Collection, Nia.
We’re so glad you’re loving your pieces and that our customer support made your experience even better. Our aim is to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Flattering fits
I have bought a couple of tops and a couple bodycon dresses. They all fit well and are very flattering
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for choosing Bodycon Collection, Kat.
We’re so happy to hear your bodycon tops and dresses fit perfectly for you and feel flattering. Helping our valued customers find the perfect fit is always our goal.
Head of Customer Service
Bodycon Collection
Sizes are off!!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Jumilyn,
We’re really sorry to hear the sizing wasn’t right for you. We know every body is unique, and our goal is always to help you find the perfect fit.
We’ve got detailed size guides on our site, and our friendly customer service team is always happy to help you choose the best size for your figure. If the size you chose isn’t quite right, we offer a generous 60-day return window for a store credit or gift card (valid for three years) for change of mind or size changes, so you can pick another size or style that suits you better.
Our friendly customer care team is always available to help you find the perfect fit.
Head Of Customer Service
Bodycon Collection
Very well made clothes
Very well made clothes! Easy to use and very likely I will order more items soon!
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for choosing Bodycon Collection, Chris.
We’re so glad you love the quality of your items and that you found your shopping experience easy. Our aim is always to help you find the perfect fit, and we can't wait to welcome you back for your next special occasion.
Head of Customer Service
Bodycon Collection
Do not recommend
Do not recommend. Takes forever to arrive. Return policy is terrible. They only offer a store credit and charge $30 to ship the stuff back
There is nothing easy about their returns. It requires sending 3 emails back and forth in order to get a return label.
My order arrived 18 days after it was placed
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi MD,
We’re sorry to read about your recent experience. Our aim is to help you find the perfect fit.
I've reviewed your order and can see that your order arrived within 6 days, which is within our standard 7–10 day shipping timeframe, but we understand how excited you would be to want your order sooner.
Please note, we offer easy returns within 60 days to our returns hubs in the USA and Australia. We offer unlimited returns, and customers are responsible only for their own return shipping costs.
We’re sorry for any confusion, and we're here to help you find the perfect fit. I can see our customer service team are working with you to clarify the above and support you with your return.
Head of Customer Service
Bodycon Collection
Don’t be fooled — DON’T buy from this scamming lowlife company
Don’t be fooled. I couldn’t give this company negative stars so had to mark one to allow me to move forward with my review. This place is an ABSOLUTE scam
and is a horrible company and customer service is useless. Don’t waste any of your money at this company. I ordered a shirt and one dress in two sizes. When I placed the order and then checked a few days later for shipment tracking only to see there was no order when I logged in, I contacted customer service. They couldn’t find my order to start and then the next day, they got back to me and said they had found it. I had spent $270 on the order so when they originally told me they didn’t have an order for me on file but I saw that the charge had gone through on my credit card, I disputed it right away. Once I got the email the next day saying they then found it, they asked that I call my back and notify them that the order was found and sent out for shipping. I did just that and got a letter confirming that I closed the dispute and that it was considered resolved. I went to go return the whole order for store credit because both dresses smelled (but one was too big) and the shirt came already faulty when the seam was already coming apart. This has all been WELL within the 60 day return policy they BS on their website. The system won’t allow me to return because it’s saying that my bank still has the dispute still open (even though I sent them the letter from my bank stating the dispute is officially closed as of 2/4/26). I also checked my bank account and they got paid again after I closed the dispute. They refuse to escalate the issue using the multiple examples of written verification and are dragging it out so that the 60 days passes and I can’t even return for store credit. This place is an absolute SHAM and you should stay FAR FAR away.
UPDATE AFTER BODYCON COLLECTION REPLY: the company’s response is not addressing the issue. I have given the company written documentation verifying that the bank dispute is officially closed (letter directly from my bank) and they still continue to incorrectly say that the dispute is still active which has been verified for them multiple times. They are looking to drag this out so the 60 day return window passes. AGAIN, don’t let them or their inaccurately fluffed response fool you. Their customer service team stops responding after each time I send the proof that the dispute is closed. It’s been since February 4th, 2026 since I closed the dispute with my bank and received written verification of such. They are doing nothing to help.
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Randi,
We’re sorry to hear about your experience and understand how frustrating this situation must feel. We always want our customers to have a positive experience with our brand.
I’ve reviewed your case and can see our team has been actively working with you regarding your order. We ask customers to carefully review their order details, including their email address, before placing an order so the confirmation can be received. Our team was able to assist you in updating your email shortly after.
Unfortunately, a bank dispute was raised during this time. While a bank dispute is active, our system is unable to process returns. We take pride in the quality of our items and each order is reviewed before dispatch, however we understand that personal preferences can vary.
Please know our friendly customer team is here to assist you with a smooth return. If you need any further assistance, please let us know. We’re here to help!
Head of Customer Service
Bodycon Collection
Browsing through catalogue was ok
Browsing through catalogue was ok. However, could not get or locate the 10% first time discount, which is disappointing.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thanks so much for your feedback, MF.
I’m sorry for the confusion. Once you sign up to our collection, first-time customers are automatically sent their 10% off discount code by email. Sometimes it can land in the junk/spam folder, so it’s worth checking there just in case.
If you still can’t find it, we’re only an email away and happy to help. Please contact our friendly customer service team, and we’ll make sure your discount code is sent to you.
We're here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Terrible quality of the material and do not take returns
Terrible quality of the material. The dress feels so itchy on my skin, it is impossible to wear. Furthermore, when I wanted to return the dress, I've been told I need to pay for a postage to China and only receive a gift credit. Will never be buying anything from this brand again.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Kristyna,
Thank you for taking the time to share your feedback, and also for your multiple orders with us. We really do value our repeat customers.
We’re sorry to hear that your recent dress wasn’t comfortable. We include detailed material and finish descriptions on each product page to help set expectations, but we understand that sometimes a piece just doesn’t feel right once you try it on.
Regarding returns, we offer easy returns via our closest return hubs in the USA and Australia and discounted return labels. I can see our team has already reached out to you directly to support you with your return and go through the next steps.
If there’s anything more we can do, or if you’d like personalised suggestions based on the fabrics and styles you've ordered previously, we're here to help.
Head of Customer Service
Bodycon Collection
Outstanding quality
Hi there I wasn’t sure at first because the pricing seemed so good for what looked like beautiful dresses. I couldn’t be more delighted with what was delivered. Excellent quality nice thick fabric and I can’t wait to order more!
24. Februar 2026
Bewertung ohne vorherige Einladung
This dress quality was awful
This dress quality was awful. I always wear a medium and I was swimming in this. I went to return and it would cost more to ship back to Australia than the dress cost. Which was $100. What a waste of money.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Tiffany,
We’re sorry to hear that the dress wasn’t what you expected. Our detailed size charts and customer service team are always available to help recommend the best size and style for your figure before you place your order.
We have local return centres in the USA and offer discounted return labels for our valued customers in the USA to help make returns smoother and more affordable.
I can see our customer service team has reached out to understand your concerns and help you as best as we can.
Head of Customer Service
Bodycon Collection
I recently purchased a few skirts…
I recently purchased a few skirts online and I couldn’t be happier with my experience! The ordering process was simple and smooth, and my items arrived quickly and beautifully packaged.
The skirts are exactly as pictured — the quality of the fabric is fantastic, the fit is flattering, and the attention to detail really shows. They’re comfortable to wear and perfect for both casual outings and dressier occasions.
I was especially impressed with the sizing accuracy and how true the colours were to the photos online. It’s always a little nerve-wracking buying clothes online, but this purchase exceeded my expectations.
Highly recommend for anyone looking for stylish, well-made skirts. I’ll definitely be ordering again!
18. Februar 2026
Bewertung ohne vorherige Einladung
I love the fit of my dress so much that…
I love the fit of my dress so much that I’m ordering another one in a different color!
17. Februar 2026
Bewertung ohne vorherige Einladung
Fabulous fit and quality
I was absolutely impressed with the speed of delivery, fit and quality of the dresses. And with the very generous bonus of some free samples!! I always receive so many compliments when I am wearing Bodycon!
12. Dezember 2025
Bewertung ohne vorherige Einladung
Do not buy from this company
Do not buy from this company. Biggest rip off ever. I purchased a dress to go to Thailand for NYE. It arrived with a hole in it. I requested a refund but was refused and sent a replacement which i told them wouldn't arrive in time as i was flying abroad. What i didn't expect was the replacement to arrive two months later!! I received the replacement today...14th February 2026!! Opened it up and it also has a hole in the dress. So disappointed that i wasted my money on this company.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Mandy,
We’re sorry to read about your experience, especially when you ordered the dress for such an important trip. This is absolutely not the experience we want for our customers.
I’ve checked your order and can see a complimentary replacement was sent shortly after we reviewed your original faulty item. Our tracking shows it was delivered within our estimated 7–10 day timeframe and arrived on 3 January. We’re very sorry if this reached you while you were already away, and for any confusion this caused.
All items are checked before dispatch, and we haven’t found a fault on the replacement in our records, but we understand personal preferences vary.
Our aim is always to help you find the perfect fit and style, and I can see our team have reached out to you to help sort through your concerns.
Head of Customer Service
Bodycon Collection
I was sold a used dress …
I was sold a worn dress, and I believed it had been worn before it was returned and then sold to me based on its condition when I received it. Although the website has an option to get the original refund, I was still given store credit to buy a worn item again. I will not be buying anything from this website and will be reporting them to BBBS.
20. Januar 2026
Antwort von Bodycon Collection
Hi Sharon,
We’re sorry to hear of your recent experience.
We pride ourselves on our high-quality products, and while personal preferences and fit can vary, you should always receive an item in perfect condition, even if it's marked as final sale. If your item has arrived faulty or appears worn, please share photos so we can investigate this further for you.
We're here to help you find the perfect fit. I can see our team have reached out to you directly to understand your concerns and find out more about your order.
Head of Customer Service
Bodycon Collection
5 stars
Great quality, well priced and all round good service.
28. Januar 2026
Bewertung ohne vorherige Einladung
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