Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Mehr ansehen
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Mehr ansehen
Unternehmen hat geantwortet
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktinformationen
3.5
Akzeptabel
258 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fabulous experience
Fabulous experience , lovely selection of wonderful products, plenty to choose from,with all sizes and several colours,easy to see your choice,just a fantastic site to browse through,thank you
Would recommend to anyone
Brilliant products,
5. September 2026
Bewertung ohne vorherige Einladung
I love these clothes
I love these clothes, especially the dresses!
23. August 2026
Bewertung ohne vorherige Einladung
Μου είχατε πει ότι θα παραλάβω την…
Μου είχατε πει ότι θα παραλάβω την παραγγελία 24-27.08.ειχα ένα γάμο στις 29 και δεν έφτασε ποτέ το φόρεμα στα χέρια μου. Ακόμα δε το έχω παραλάβει.
18. August 2026
Beautiful dress
Beautiful dress. It was just a bit too small - usually wear a large. Bought extra large.
31. August 2026
Bewertung ohne vorherige Einladung
Bought a size xl Isabella Bandage Midi…
Bought a size xl Isabella Bandage Midi Dress. Why would a bigger size dress have two tiny circles for the bust section. If you are an xl in a dress you're unlikely to have a bust size of AA. So unrealistic. Based in the UK so you're then charged for returns. The return process if you're based in the UK makes you not bother returning the item - the longest process ever!
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Charl,
We’re sorry to hear that the Isabella Bandage Midi Dress wasn’t the right fit for you.
This particular style is designed with fitted bra cups, which may not suit every bust shape or size. We have a range of styles without structured cups that are often better suited to fuller busts, and we’d be happy to help you find one you’ll feel more comfortable in.
As outlined in our Returns Policy, UK returns can be sent to either our US or Australian warehouse. We understand this can feel inconvenient, so please reach out to our team if you need any assistance with your return.
We’ll be happy to guide you through the process to get your preferred style to you.
Warm regards,
Head of Customer Service
Bodycon Collection
I loved the dress!
I loved the dress!
I was amazed at how nice of the fabric was and the quality of construction.
I’d like it so much I’m going to get one in black.
8. August 2026
Sizing on chest is way too small and if…
Sizing on chest is way too small and if you return an item they charge restock fee
8. August 2026
Antwort von Bodycon Collection
Hi Sof,
We’re so sorry to hear your order wasn’t the right fit. We’re here to help every customer find the perfect fit, and we understand that sizing, especially through the bust, can vary between styles and personal preferences.
We offer styles designed for fuller busts and those looking for additional coverage, and our team would be happy to assist with recommendations for a future order.
As outlined in our Returns Policy, a small restocking fee applies to eligible returns to help cover the handling, inspection, and processing by our hardworking warehouse team. We also offer unlimited returns within our returns policy timeframe, so you have flexibility to find a style that feels right for you.
Warm regards,
Head of Customer Service
Bodycon Collection
If I’d known I couldn’t get a refund…
If I’d known I couldn’t get a refund for my order I would of never order now I have credit but still have to wait for returns label which has cost me an extra £20 to return to then wait to order another dress.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Claire,
We’re sorry to hear about your experience and understand how frustrating it is to still be waiting for your return label. Labels generally take up to 24 hours to generate, but we understand that you'll be eager to organise your return.
For change-of-mind returns, we offer store credit in line with our Returns Policy, so you can choose another look or size that feels perfect for you.
Our team has followed up with the courier to have your return label sent to you as quickly as possible. Once your return is received and processed, you’ll be able to use your credit towards your new look promptly!
Warm regards,
Head of Customer Experience
Bodycon Collection
Wouldn't buy from them again.
Wouldn't buy from them again.
Return policy is that they don't - they offer store credit which is, as they know, fairly useless when buying online especially as they charge for returns and have long shipping times. For an online company in today's world, it's antiquated and frankly poor business (i.e. a money grabbing scheme). And they maintain they state it in the small print, knowing most people don’t read it / assume online companies would do returns in this era, and are therefore taking advantage of people’s good faith.
Quality is also not great. Fit is like fancy dress clothes on one of the dresses! Zip teeth break, buttons become wobbly and hems have unsewn within one or two try-ons.
Additionally - they’ll send you ‘a free gift’ like it’s a favour which speaks even more about their cost vs profit margins. Quality clothing companies very rarely do that. And they don’t need to.
Deserving of less than one star - should start listening to all their negative reviews!
18. Februar 2026
Antwort von Bodycon Collection
Hi Tori,
Thank you for your feedback. We’re sorry to hear you’ve been left feeling this way.
Our aim has always been to help our customers find the perfect fit, and our 60-day returns policy reflects that. We understand that in the excitement of receiving an order, the returns details can sometimes be missed.
We’ve reviewed your feedback and can see the complimentary gift included with your order was part of a promotion. We also noted that you mentioned loving your dresses, but haven’t yet initiated a return. Our team has reached out directly to talk you through your options and help guide you towards finding the perfect fit.
We genuinely value your feedback and will continue listening and looking for ways to improve.
Warm regards,
Head of Customer Experience
Bodycon Collection
See they are still managing to scam…
See they are still managing to scam hard working people out of their money and posting a response which makes you believe they are helping you, they are not! They will not refund you only offer you a credit note and then the cost of the return and shipping are taken off the original price you paid, so if you order another dress you have to pay the shortfall with no guarantee the replacement dress will fit. I returned my dress in good faith and they kept it with no refund and obviously sold it to another customer, so made twice the money on my dress! I had ordered 2 dresses but in different colours one fit but other one which was exactly the same didn’t. Work that one out! Got told there can be discrepancies in sizing but that’s not my problem that’s yours. Complete SCAM! Hold onto your hard earned money!
19. September 2025
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Delightef,
We’re sorry to hear about your experience. As outlined in our policy, before you order, store credit is available for approved returns. Our ultimate aim is to help you find the perfect fit, and your store credit gives you the flexibility to do just that!
If you need any assistance with sizing or applying your credit to your next order, please reach out to our friendly customer service team. We're here to help you find something you love.
Warmly,
Head of Customer Experience
Bodycon Collection
They dont return
They dont Refund your money back. They give you store credit for 3years. What do you do with store credit which clothes doesnt fit!! Do not order. The material is poor. The sizing is off. If Stay away from this store.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Veronica,
We are sorry to hear that the material and sizing did not meet your expectations. Our styles are designed for a close fit, and while detailed material descriptions are provided online, we understand that personal preferences for fit can vary.
We are pleased to offer local returns to our USA returns hub. Please contact our team so we can provide further information and assist you with the return process.
Head of Customer Experience
Bodycon Collection
Bandage styles are market-leading!
Sizing has been extremely accurate and quality is top-notch. Bodycon Collection truly know how to make flattery clothing for curvier girls. Couldn't recommend their bandage styles more!
3. August 2026
Bewertung ohne vorherige Einladung
Dont buy anything from them
Dont buy anything from them! I ordered 2 dresses for $180. The delivery was delayed. The dresses doesnt match size. I am wearing M, ordered L according to description and it was small. They dont return money, you can only replace item for the same amount, and have to pay for return! It is terrible service!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Olga,
We’re so sorry that your order experienced a delivery delay due to current courier demands.
Our styles are designed to be beautifully figure-hugging, and we understand that personal fit preferences can vary. Our ultimate aim is to help you find the perfect fit, which is why, as outlined in our Returns Policy, we offer store credit or gift cards for change-of-mind and sizing returns so you can choose a style or size you truly love.
Just as is standard with many other brands, customers are required to cover their own return shipping costs. If you need a hand getting your return sorted, we are always here to help!
Warm regards,
Head of Customer Service
Bodycon Collection
I love these dresses and styles
I love these dresses and styles
28. Juli 2026
Bewertung ohne vorherige Einladung
I was selected in a contest for a VIP…
I was selected in a contest for a VIP Package. Once I receive my items, it will update my review of the products!
24. Juli 2026
Bewertung ohne vorherige Einladung
Arrived pretty quickly and I love the…
Arrived pretty quickly and I love the dresses. They are shapely, fit right and good quality.
24. Juli 2026
Bewertung ohne vorherige Einladung
You are not upfront about your return…
You are not upfront about your return policy you charge people for a return label and then it expires before you can get your purchase returned in the mail.
I am now stuck with three items that do not fit me, and I cannot return them or exchange them
18. Juni 2026
Antwort von Bodycon Collection
Hi Raychel,
We’re sorry to hear about your experience and appreciate your feedback. We offer a generous 60-day return window; however, customers are responsible for their own return shipping costs.
As outlined in our returns policy, return labels can be purchased through USPS and, like all shipping labels, they do expire if they are not used within the valid timeframe.
I can see our team have been in touch to help you with your return label through USPS.
Kind regards,
Head of Customer Experience
Bodycon Collection
The dress was very well made
The dress was very well made. The material felt nice and thick. the fit was so flattering. I felt like a million bucks. the packaging was even thoughtful. I loved it all. The quality is top tier. Communication is great.
17. Juli 2026
Bewertung ohne vorherige Einladung
I purchased two dresses
I purchased two dresses: one was white and completely see‑through, and the other was incorrectly sized compared to the company’s own sizing chart. The return process has been extremely frustrating. Although their system shows a prepaid return label as an option, the company refuses to provide one, meaning I now have to pay out of pocket to return defective items and will only receive store credit. Because of these issues, I would not recommend buying from this company.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Andrea,
We’re sorry to hear the items in your order weren’t the right fit for you. Our aim is always to help our customers find the perfect fit, and our team has been in touch to better understand your sizing and material concerns.
Sizing is very important to us, and with fitted styles, choosing a size that is too small can affect how the fabric sits, stretches, and covers. As outlined in our advertised Returns Policy, sizing concerns are not considered a fault, and approved returns for size or fit are issued as store credit so you can find a style or size that suits you better.
You are absolutely welcome to return your item in line with our policy, and if there is anything further you need help with, our team is here to assist.
Warm regards,
Head of Customer Service
Bodycon Collection
I’m in Love
I absolutely love the pieces I’ve gotton from
Bodycon. The fit is fabulous, the colors are great & I feel so good in them. I highly recommend these dresses to anyone. I’m in love with these pieces. I just re ordered another dress today!
Nina
17. Juli 2026
Bewertung ohne vorherige Einladung
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