Your customer service is second to none. You always answer your telephone helpline. You digital communication system to your customer is world class, easy to use, easy to navigate through & se... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
No long wait to be connected to an adviser. They were very helpful, taking details of the problem in a very professional manner. Explained what the process was and gave me all the information that... Mehr ansehen
Unternehmen hat geantwortet
Francis wouldn't give me any time to think about the offer he was offering me on my goods items.I wanted to call back at a later date but he wouldn't let me.He also took the money out from the wrong a... Mehr ansehen
Unternehmen hat geantwortet
Rosana was the girl who i initially spoke to 2 years or maybe 3 years ago and she was as helpful today as she was back then. Explains everything and doesnt put any pressure on buying anything. It is l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktinformationen
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Vereinigtes Königreich
- 08007797444
- bigwarranties.co.uk
4.6
Hervorragend
5307 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had a query with the quotation l was…Good Customer Service
I had a query with the quotation l was given to repair my double oven .I contacted customer services and spoke to a young lady by the name of Gemma who was very helpful and offered excellent customer service and with her gentle persuasion we came to an agreement and I did not cancel my contract.,she is an asset to the customer service team which goes a long way in keeping customers happy keep up the good work.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Brilliant service from Curtis
Brilliant service from Curtis, easy and all sorted straight away. Happy with it all
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Great service
He explained what happens next and upped my claim to urgent for me
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Anne, it's great to know getting the cover sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Great customer service
It was a very good experience to talk to an articulate human being with good social skills. After several phone calls that couldnt be finalised, Rosanna remained friendly, patient and helpful talking me through the transaction with ease. She left me with a sense of continuity and confidence in the company.
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Christine, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Policy update
Although originally a courtesy call I was able to update my policy with a minimum of fuss as usual
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks James, it's great to know the phone support made a difference. We appreciate you saying that.
The BIG Warranties Team
I spoke to Jayne who explained…
I spoke to Jayne who explained everything perfectly thank you
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Vincent, it's great to know your mention of i spoke to jayne who explained made a difference. We appreciate you saying that.
The BIG Warranties Team
Sam was very happy to assist me with my…
Sam was very happy to assist me with my claim & booked an engineer for tomorrow… super fast response. 💯 for customer service 😀
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Olivene, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane had very good customer service and…
Jane had very good customer service and explained everything very well over all a very good experience.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks David, it's great to know your mention of jane had very good customer service and made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful polite guided me through the…
Helpful polite guided me through the policy
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Policy upgrade
Roseanna was very helpful and clear on the services available. I requested time to discuss the change in policy with my husband and agreed for Roseanna to call me back later, which she did. Everything was put into place over the phone and all the important information explained during the call.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Claire, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was very polite and patient and…
Jane was very polite and patient and took time to answer all my questions.
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Yasmine, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanna was fantastic great service…
Rosanna was fantastic great service looking forward to being insured 🙏
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Liam, it's great to know your mention of rosanna was fantastic great service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very polite and professional
Very polite and professional
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Kenneth, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Antwort von BIG Warranties Ltd
Thanks Joy, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very pleasant and helpful
Very pleasant and helpful, answered questions.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Linda, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful
Very helpful, let me talk through and raise the claim on the phone vs leave me to do it online. It was a potential safety issue and he recognised it was important I spoke to someone
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Alison, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service from Gemma
Excellent service from Gemma, very knowledgeable and explained things well. Highly recommend this company.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Marjorie, it's great to know your mention of excellent service from gemma made a difference. We appreciate you saying that.
The BIG Warranties Team
I was very impressed with the way Helen…
I was very impressed with the way Helen explained everything to me and answered all my questions.She was very friendly but also very professional.She is a credit to her Company.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane
The lady that I dealt with “Jane” was very helpful and professional
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks Nick, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Big warranties
The lady that spoke to me was so easy to talk to, so helpful and friendly. Rosanna I'm sure her name was.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BIG Warranties Ltd
Thanks, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.