Better Batt assisted me with my enquiry in a competent and effecient manner. The customer service staff were friendly and personable, and they kept me up to date at all times with the progress of my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Mehr ansehen
I ordered Texas Instrument calc battery. The battery sent was completely different voltage, power and watts. When I called to complain Glen replied thar they have pictures just for reference and act... Mehr ansehen
Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christm... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Kontaktinformationen
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Awesome customer service <3
Awesome customer service <3
Items came faster than said
Good service good product arrived on…
Good service good product arrived on time, battery and charger working perfect thanks
Easy and up front
Quick, accurate response and follow up to email enquiry. Helpful lady when placing phone order. Very easy and straight forward. 🍄
Query which was answered promptly
I had a query on my order which was promptly answered, also my order has now arrived and is exactly what I had ordered, not like some other on line stores recently. Strongly recommend Better Batt and will use again in the future when needed. Cheers Steve
Quick delivery and arrived safely
Quick delivery of my order (HP computer battery), packed carefully to protect it in transit
Failed to deliver and then insisted it…
Failed to deliver and then insisted it was my responsibility to chase down the courier company as per their T&C's. Think you'll find under Australian Consumer law that it's the responsibility of the sender not the customer to do tis - irrespective of whether it's in your T&C's or not (which by the way, makes your T&C's illegal under AU Consumer Law)
They said they would have to wait until it's delivered before they can provide a refund! (oh the irony) . Had to state that this will be passed to the Office of Fair Trading before they would agree to a refund.
Used mail and call to contact them and…
Used mail and call to contact them and I got great service 🫡
They provide great service from real people
Rapid delivery, exactly what I ordered, and they called me without asking to combine my two separate orders so I would save postage costs. Remarkable.
Avoid
On Sunday 5th November 2023 I purchased a Panasonic Lumix DC-FZ80 Charger Replacement (Wall + Car Cord) for $19.99 with postage of $9.10 but they lied to me and told me that they sent the item when they never did so I wouldn't trust them. On Wednesday 15th November 2023 they give me a refund even after I had to fight for it.
Great Customer Service and fast…
Great Customer Service and fast delivery. Thabk you so much 😁
Great service, even when they couldn't make a sale
Couldn't find my laptop on the site, so mailed support. Couldn't identify from model alone so asked for either details, or a photo. With a very confusing label, I just sent a photo. VERY quick response advising the part number I needed, sorry we don't carry these, but try here. So excellent support, even when they didn't make a sale.
A completely unasked for refund
I received a completely unasked for refund for a battery that I had been unable to use for no fault of Batter Batt.
My device failed AFTER I had installed their battery. It worked long enough for me to be sure it was not a fault with the battery but another unrelated issue. Despite that fact that the battery supplied had been opened and used (albeit briefly) and that I made no claim against them Batter Batt went ahead with the refund on a goodwill basis.
Excellent service
Excellent service, quality and price. Great company to deal with
Battery replacement
Better Batt paid attention to my concerns and resolved my problems👍
47 day delivery
I ordered a replacement GPS battery on Aug 6th with the understanding that it was being shipped from China and would take 20 days to arrive. After waiting 25 days I called and was told it would take another 14 days. It finally turned up on Sep 22nd (another 22 days after my call).
Backordered but worth it!
Although the battery I ordered was backdated and it took two months to get here, the staff immediately responded when I queried how much longer it would be. I got a prompt response and the battery arrived in a timely manner.
Really helpful people…
Really helpful people who helped me make an exchange for the correct battery after ordering the wrong one.
Excellent service
Communication, response and delivery were above and beyond. Thank you.
Absolute scam
Absolute scam. I asked for a refund (1 day after I placed the order) since I wasn't sure if my package was going to get delivered on time. I was told I'll get my refund and a day later that gave me a refund but after another day they just charged me again. DO NOT but from them, they'll take your money.

Antwort von Better Batt
Helped me in an unfortunate situation
I ordered a laptop battery for an old (obsolete) netbook. When the battery arrived, it didn't fit properly (I imagine that the model has since been superceded). I contacted Better Batt regarding returning the battery as it was unsuitable. Not only did they agree to provide me with a full refund, but they also paid for a prepaid postage label to make the return easier. I wasn't expecting this as none of the problem was their fault, it was just an unfortunate result that the battery didn't fit and the one I needed wasn't stocked any more. Full marks for integrity, Full marks for customer service, Full marks for being good people. Even though I didn't end up with the product I wanted, I can't speak highly enough of the way Better Batt conduct their online business.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







