Better Batt assisted me with my enquiry in a competent and effecient manner. The customer service staff were friendly and personable, and they kept me up to date at all times with the progress of my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service and return policy. Couldn't be happier with my experience with Better Batt. Shine and Elcana kept me updated throughout the entire process with clear communication and prompt e-... Mehr ansehen
I ordered Texas Instrument calc battery. The battery sent was completely different voltage, power and watts. When I called to complain Glen replied thar they have pictures just for reference and act... Mehr ansehen
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Kontaktinformationen
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It's not what goes a bit wrong in life
It's not what goes a bit wrong in life, it's how well it's fixed.
Better Batt has #1 customer service... We need more suppliers like them.
100% recommended.
I've used them before and will continue…
I've used them before and will continue in future.
Their products work and the quality is always there
Through a misunderstanding on delivery…
Through a misunderstanding on delivery time I asked for a refund which was promptly paid.could not ask for better service
If they have the battery you need
If they have the battery you need, they are excellent people to deal with.
Great communication
Great communication, goods as described and extremely well packaged. One happy customer.
After sales service is excellent
I inadvertently bought an incorrect spare battery for a current model stick vacuum cleaner from Better Batt after being misled by the vacuum retailer. Better Batt offered me a full refund without service costs after they were unable to offer a replacement. The Company's online rep Shine was most helpful, efficient and understanding. I highly recommend this company for your battery needs.
This "company" is a BIG JOKE!!!
They promise a 400 day money back guarantee with a complete refund but when the wrong item was returned and in the original sealed plastic sleeve because it wasn't compatible they refused to issue a complete refund for the sales taxes and the shipping. They refused to acknowledge the search function on their website is faulty and showing the wrong product which created the issue from the beginning. They kept going back and forth with different staff members jumping in into the chat without showing the courtesy to admit their fault. The chat was ended abruptly when one of "their bosses" joined in. I contacted PayPal regarding the issue and they refunded the rest of the amount they withheld. This company is a BIG JOKE and should not be operating in the Australian market. They are trying to make a dishonest buck by making mistakes and not admitting their fault.
The service was excellent
The service was excellent when purchasing and after I realised I did not need the battery it was no problem to return it. Staff were fantastic , friendly and polite. Will definitely use them all the time.
Great Business to deal with
From my initial purchase to warranty support. Better Batt have made my experience nothing but easy and great.
I cannot recommend them enough, amazing service.
Please don't change Better Batt.
I ordered a battery for a Lenovo laptop…
I ordered a battery for a Lenovo laptop which, no fault of Better Batt, proved to be the wrong one. They made the process of returning it for credit really easy and processed the refund in a timely manner.
I have used Better Batt previously and have always found them good to deal with.
Refund management
Better Batt was very professional in handling the return of a battery that did not resolve the problem with my computer. A full refund was provided.
Better Batt gave prompt service
This company showed its commitment to service, by promptly responding and offering me assistance on a technical problem encountered after purchase of a laptop battery. It turned out the problem lay with my charger and not the new battery.
Very professional in handling my issue.
Very professional in handling my issue.
Very understanding and respectfull.
Will definitely come back for more.
Great service
I ordered a battery which I, later that day, found I did not need. They answered my email saying the would refund my money which they did immediately
Great communication all the way…
Great communication all the way through.
They let me know when I was enquiring about a product that it was on back order and wouldn't be in store until the following week. Once I ordered they sent me updates regularly and then posted promptly once it had arrived. Best customer service!
Quick and friendly responses from staff
Very prompt & pleasant responses from the staff at Better Batt (after ordering a battery which was on backorder), which along with the very quick shipping, I was very grateful for.
great service
Ordering procedurewas straightforward.
Communications excellent
thank you for the follow up and the…
thank you for the follow up and the professional service. The batteries are safely installed in the units. It’s been a pleasure doing business with you And your company.
Great customer service with a prompt…
Great customer service with a prompt reply to my query
Awesome customer service <3
Awesome customer service <3
Items came faster than said
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