Better Batt assisted me with my enquiry in a competent and effecient manner. The customer service staff were friendly and personable, and they kept me up to date at all times with the progress of my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Mehr ansehen
I ordered Texas Instrument calc battery. The battery sent was completely different voltage, power and watts. When I called to complain Glen replied thar they have pictures just for reference and act... Mehr ansehen
Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christm... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Kontaktinformationen
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 16 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Clear timely advice on how to test…
Clear timely advice on how to test computer then prompt replacement when battery fault confirmed
Simply the best as Tina said
Simply the best as Tina said. Look no further. Fast, reliable, quick to fix any problems and generally awesome
Clean the battery connection
delivery of the new battery was as fast as possible, when it wouldn't charge I contacted Better Batt who advised me that the connection to the phone from the battery may be faulty, I cleaned the connection with metho, all good.
Superb customer service!
These folks provide A-grade customer service. I had an issue with a laptop battery I ordered, and they resolved it for me via email and sent me a replacement battery. All of this with no delays and hestitation and with complete courtesy and a desire to get to a resolution. It's been one of the best customer service experiences I've had. Thank you, Shine, Elcana and Better Batt.
Sunshine responded quickly
Sunshine responded quickly , clearly explaining the delay. The item was then dispatched immediately and received in an acceptable timeframe. I will continue to support Better Batt.
Great service
Great service, always kept me informed of progress from start to finish
Ordering a 3DS battery
I ordered a 3ds replacement battery over a month ago. It said next day shipment on the site and I was a little confused when it hadn't been shipped a week later. Contacted support and the number on the site. They informed me that it was on back order and would take around 20 days. Initially I thought it was a scam due to conflicting info, BUT, I spoke with someone at the office and had a support member email me updates and it has all been resolved. And I should hopefully receive my order next week. Thank you for working with me to keep me informed. Much appreciated!
Update: was received in perfect working order!
The best place to go for batteries.
The web site is easy to navigate and order. The warehouse is quick to send out your order. The staff offer fast and friendly after sales service. Every other customer based company should take note - this is how it's done.
Excellent and prompt service :-)
Betterbatt is great
Elcana gave me step by step instructions on how to troubleshoot my issues, and when a solution could not be found, a replacement was issued. Thank you!
Great customer service
Rapid response with zero hassle
I placed an order with Better Batt for a new laptop battery on Saturday, then on Sunday realized that there were additional problems with the computer that rendered it not worth fixing. I emailed Better Batt and explained the problem and cancelled the order. By 9.15am Monday I had an email from Sunshine at Better Batt advising me that the cancellation was in progress, and by 9.30am I had confirmation that the credit card refund had been processed. You can't ask for better service than that!
Still waiting
Still waiting, it left Melbourne 4 days after payment, expected it to leave same day or day after payment

Antwort von Better Batt
Mixup Corrected
Problem with mixup of delivery was identified and resolved quickly and errors corrected.
Shine made our experience so easy
Shine made our experience so easy. We had to return batteries we had wrongly ordered, and she organised the return of the batteries and ordered us the correct ones and sent them to us. She kept us informed as to when to expect the delivery.
Impeccable service and always have what I need
Impeccable service, every time. Have used this company for many years. They always have exactly what I need, easily found on efficient site. Spectacular service. Excellent prices, too.
I was very happy with the way that my error was corrected
I was very happy with the way that Shine was able to help me, as I had ordered the wrong battery and she was able to help me return the battery and order the correct battery. So was so helpful and efficient
Fantastic timely and efficient service
Fantastic timely and efficient service. Customer focused service is a rare thing in the 2020's. Great products and fast shipping! Keep up the great work.
Hopelessly slow service
Ordered 2 batteries on 26 January, it's now 4 March and finally, they are on the way.... More than 5 weeks later. That is not good service!

Antwort von Better Batt
Amazing customer service/experience
Amazing customer service/experience. Very responsive and happy to help. Efficient, understanding and patient. Would recommend
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







