Autoassistgroup Bewertungen 

Great service and friendly staff. After DPF got sorted I took the car down the road and to say it's a vast improvement on performance would be an understatement.
I will certainly be using this service again and recommending it to others

Had a great experience with Lewis today. My car had several exhaust codes and was running poorly, but Lewis was very interactive and took the time to explain everything. After a thorough DPF clean and clearing the fault codes, the car feels brand new. Really appreciate the help! If you have DPF trouble, DPF Specialist and Lewis is the man to see!

Excellent service. Lewis did a fantastic job. Would use this company again.

Great service hassle free technician very professional

Adam was very helpful and informative and what needs to be done

Adam was brilliant, highly knowledgeable and and excellent customer service. Would highly recommend

Can not recommend this company enough. Great service and very knowledgeable. Came to clean my dpf filter on my range rover evoque after getting a ready warning light.
Made the whole process painless and gave me some good advice on the car
Will now be looking to get a service through this company and any ongoing maintenance issues. Helps they are a land rover specialist too

Adam was great when he turned up. Professional, personable and did a very good job. Found some other issues and I contacts my local garage to resolve immediately the morning after. 5⭐️

The guy who I spoke to initially was very helpful and informative.
Then when the engineer came and carried the work he was also very helpful to

Communication was excellent and it was easy to book online until I couldn't remember my card code so I called and explained what I needed and they were very accommodating. The technician Lewis was great he called informing me of arrival time and called to say he was here and was great to ask questions during the whole process. Many thanks and I will recommend to anyone needing a DPF clean.

Alex was very helpful and professional , taking time to explain the issues and provided full explanation in answer to all the questions I raised.
Highly recommended

Declan did a great job on repairing my truck thanks

My DPF filter was full and couldn’t wait to take it into a garage. I called and they came out the next day. Lewis ran the diagnostics and cleaned the filter. It turned out that I needed sensors replacing which they quoted for and Lewis came out again shortly after to change these. It turned out one of the sensors was loose so he didn’t charge me for this part. Lewis was extremely polite, professional, reliable and more importantly fair. I hope to not have any further problems with my DPF but if I did I wouldn’t hesitate to use DPF specialist again.

Excellent service, very knowledgeable technician. Would certainly use the service if needed

I needed my dpf cleaning asap and Auto Assist dealt with my request promptly.
The following day Luke turned up and done a full diagnostic test and changed a dpf sensor and done a full clean. He explained the diagnosis and was very efficient. Couldn’t be happier, Thankyou guys, and a special Thankyou to Luke 👍

The guy who came out to service my car was very friendly gave me as much information as possible about the job and only took 30 minutes for £400 which is a lot of money i though it might have taken the full 2 hours . But it worked the engine management fault light is off and have noticed a slight increase in mpg which is good considering the price of fuel today

Adam was great all round from coming out and doing the dpf clean and to now coming out and replacing and fitting the new vaporiser. Couldn’t fault anything. Genuine bloke and knows his stuff. Would happily use again if I ever had any problems. Thank you

This company has terrible customer service. I contacted them because I was getting an intermittent DPF warning light. DPF Specialists claimed they would come out, carry out a diagnosis, and advise on the fix. They did come out, performed a diagnosis, and immediately insisted the pressure sensor needed replacing—even though it had already been replaced just a few days earlier and wasn’t causing any issues. The engineer pushed hard for this replacement and said that a DPF clean would resolve the problem.

Five days later, the DPF warning light came back, and the car behaved exactly the same as before. I’m now almost £500 out of pocket and in the exact same position as before calling DPF Specialists—who, by the way, also operate under the name Auto Assist Group.

When I contacted them again to report the ongoing issue, they showed no interest whatsoever and simply sent me a claims form. After I completed and returned it, they then tried to sell me a diagnostic scanner so I could provide them with a fault code. Yes, I was shocked too. They then claimed they couldn’t proceed with the warranty without this information.

Considering they charge £179 for diagnostics, why wasn’t this offered in the first place? It’s clear they are more focused on taking money than helping customers. The engineer advised me to replace the sensor and have the DPF cleaned to resolve the issue, and I followed that advice. Now DPF Specialists/Auto Assist Group are refusing to take responsibility.

Avoid this company and use real professionals—these people are clearly not. You have been warned.

Great experience very knowledgeable man talked me through everything and dpf was cleaned and oil changed within the hour recommended