Fab customer service from Heleed - firstly expedited my order then arranged not only replacement earings after one snapped but sent me a 2nd Luna necklace with a longer chain (free of charge)
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Beautiful items, exceeded my expectations. I purchased an item as a gift and a few items for myself and I’m over the moon with them. So reasonably priced and they currently have some wonderful bu... Mehr ansehen
Unique, beautiful pieces that gain lots of compliments every time I wear them. The packaging is divine and customer service is incredible. Nothing is too much trouble and communication is excellen... Mehr ansehen
Shipped over a week late. I emailed them to chase and got completely ignored. When the order did arrive the ear cuff earrings were complete rubbish and clearly not fit for purpose - not shaped or size... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 30 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Low quality Jewellery
The design of the ring and free ear-rings are lovely. However, the quality of both are cheap and nasty and not as nice as in the promotional photos. I think, for the price I paid, I could use my money on better quality pieces at lower prices. Sorry. I won't be using this company again.
Compliment Magnet
Super fast delivery, beautiful packaging and the “compliment magnet” product description was spot on :)
Just placed a second order and will no doubt be back for third….
Unique
Unique, beautiful pieces that gain lots of compliments every time I wear them.
The packaging is divine and customer service is incredible. Nothing is too much trouble and communication is excellent .
I always support independent businesses and this company deserves support.
I only wish I lived in Chester so I could visit the shop. Maybe a little road trip is in order !
I received the most beatiful earrings, outstanding customer service
I received the most beatiful earrings, by far my favourite (luna gold), beautifully packaged and presented. I was so sad when when accidentally fell out and i was met with outstanding customer service, resulting in a replacement and just the most positive experience! So happy with all aspects of the business, definitely a new favourite I'll be buying from them again 😊
Everything about this is beautiful …
The products are beautiful and I’ve been on the receiving end of so many compliments when wearing this gorgeous jewellery - but I also need to comment on the outstanding service they provide whether face to face in the shop or via messages when buying online - it really is special.
Quality jewellery and excellent customer service
This little company had me impressed from the start with its back story and attractive website.
I have made several purchases over the last year or so and been very impressed with the quality of the jewellery and unique designs!
My friends and family are quick to admire and comment on the pieces which has often resulted in extra gift purchases.
There are often good offers and discounts and the customer service is excellent.I have been most impressed with the friendly service and how prompt my E mails are dealt with.
Thanks to the team for making my shopping experience so enjoyable and for offering an amazing solution when I recently lost a treasured piece.
Adele
The best customer service I've…
The best customer service I've experienced. Postal service last my parcel. I contacted atlas of
dreams and they replaced my purchase immediately. Lovely personal service in response to my query...others could take example from these guys...well done. Would use again.
Has potential.
Jewellery is beautiful and I would potentially buy from this seller again, dispatch time and communication was delayed on this occasion. However resolved in the end, hence the wellness to try again.
Fantastic customer service
I bought beautiful new earrings for a wedding and unfortunately lost one. I contacted company to see if I could buy a single earring. I received a very prompt reply and a replacement pair was sent out straight away. Best customer service I've ever received. Will def buy again . Thanks do much
Beautiful earrings, beautifully made
I’m absolutely thrilled with my earrings from Atlas of Dreams! They are genuinely beautiful and so well made — you can really see the care and attention to detail that has gone into creating them.
They feel really special and are even lovelier in person. I’m so pleased I discovered Atlas of Dreams and will definitely be keeping an eye out for my next purchase!
Would highly recommend. 💕
Absolutely beautiful earrings and…
Absolutely beautiful earrings and amazing service. I had a problem with one of the earrings when it arrived, I sent and email with a photograph of the problem. The email was answered in minutes and the problem resolved. Outstanding service. I will definitely be making a further order. The only downside is that there is so many beautiful pieces to choose from.
Highly recommended
Going to be my go to for gifts
Just received the ring I had ordered. Stunning. Packaging is beautiful and everything has a very luxurious appearance. Perfect for gifts as its so beautifully presented.
Atlas of dreams is a great company
Atlas of dreams is a great company, I’ll definitely be using them again. Their customer service was brilliant, the products were lovely and of great quality and delivery was extremely quick. I would definitely recommend.
Beautiful jewellery
I’m the proud owner of several pieces from Atlas of dreams. I can report great value, great quality and great service all round. I have very sensitive skin and have never had any reactions. The pieces are unusual and eye catching and I have had many compliments when wearing.
Beautiful unique jewellery I am so…
Beautiful unique jewellery I am so happy with this brand. I ordered 2 pairs of earrings and got a free pair of earrings. I’ll DEFINITELY order again and again from them.
Lovely jewellery
Lovely jewellery, enjoyed by all the family. The necklaces are very individual and are made to high specification. My daughter and Grandaughter were very delighted with their necklaces.
Looking forward to my order
Thank you for replying to my email cant wait for my order.
Beautiful earrings
Just received two pairs of these beautiful earrings.. so elegant and lovely packaging too.
The only issue I had was with the super slow delivery but once I emailed them they sent my order straight out, so I guess this is one area in need of improvement but in saying that because the earrings are so darn gorgeous I’ve ordered again!
Beautiful
Beautiful, unique jewellery! Amazing customer service too 😊
Absolutely beautiful earrings
Absolutely beautiful earrings.
Very good service. Thank you
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