A1airportparking Bewertungen 

A1 Airport Parking at Stansted Airport "Meet and Greet" was a very poor experience. It was ideal for a quick, hassle free DEPARTURE, but definitely NOT for after arrival.

They have your car over 30mins away from the airport and they penalise you if you don't have enough fuel in your car. Luckily we didn't have that problem.

On the way over it was very hard to get someone to answer the phone, but when they eventually did, they were there to meet us to take our car.
The collection was a lot worse - the call centre woman answering the phone wouldn't listen at all, all her replies were "A1 Airport Parking", "Parking Zone D". We waited 1hr for our car to be brought to us after we texted straight after landing. It would have been a lot quicker to just park somewhere else. They also returned our car with a very low tyre - NOT punctured, just air had been let out. And they also don't inform you clearly that you have to pay the £13 parking for the drop and £13 for the pick up. So overall it would have been cheaper, easier and less hassle to go somewhere else. Not to add I had to stop to get air into my tyre - which then made a 2hr journey back home and not a problem with the pressure at all - making it more clear that someone had let the air out of it while it was on their site.
Man taking and bringing back our car was very pleasant and polite, I couldn't say the same about the call centre woman that we dealt with. Won't be leaving our car here again. Don't recommend it to anyone.

DO NOT BOOK WITH THIS COMPANY !!!!
They are very rude, I booked with them I paid cancellation fee, after reading the reviews, I decided to cancel the bookings because I was coming back in the early hours of the morning and I dont want me and my family to be stranded at the airport. I rang them the next morning to cancel the bookings. The lady who answered the phone the moment I said I want to cancel my booking, she hang up the phone on me. I called back again and got a man who tried to justify the lady's behaviour. However its been 9 days and I cant get my refund, they keeps promising me 2-4 working days until this day I cant see my refund.

SCAM!!!! Do not use this company! I booked and they decided to add on extra fees after booking. I requested an immediate refund the same day I booked and was told they would take off 30%, they then agreed a full refund within 3/4 days. I have still not received this refund 2 weeks later. My bank are now dealing with the matter. They are a SCAM!

This is the worst meet and greet service I’ve ever used. I found them through a comparison site and it turned out to be way more expensive as you have to pay the £13 entry and £13 exit fee. Communication was very poor and when I eventually spoke to an agent his English was very poor so it was a real struggle to understand any instructions which was very frustrating as it was very early in the morning. We waited over 30 minutes for our car on pick up and again very poor communication. Please avoid as we will never use them again. They didn’t even give you a ticket when you handed over your car key which left me feeling on edge regarding my car my whole trip. Extremely poor, unprofessional and frankly unbelievably shocking service. AVOID AT ALL COSTS!

Terrible service! I booked a pick-up at the airport, but no one was there. I spent 20 minutes trying to get in touch with the local branch in Bristol. An employee with a very unclear accent told me they currently had no staff at the airport and suggested I use another company’s services. When I objected that I didn’t have time for that, as I was already at the airport and check-in was about to start, she simply put me on hold. I then found the central office’s contact details online and rang them. This time, the staff member was more competent and apologised for the inconvenience. After checking the booking details, he asked me to drive to their car park, which was 25 minutes from the airport, promising full reimbursement of expenses. I had no choice but to go. When I arrived, there was still no one there to meet me, so I had to ring them again. In the end, we made it to the flight, but our mood was completely ruined. After returning, I contacted the company regarding compensation. But I’ve sent two letters, three weeks apart, and there’s been no response. They’re simply ignoring us. Before booking their services, think about whether you want to face such problems before your trip? Good luck to everyone

STANSTEAD. Certainly not quick nor stress free transfers, some people waited over an hour coming back from airport and we weren’t far off. They couldn’t find my keys, just boxes of keys everywhere. Found after approx 30mins. Cars blocked in and no help to locate where your car was. As for the airport levy charges £20 each car and a transit full of people, they are making money from this levy instead of adding £5 per booking maybe and still would make additional profit. Their excuse was they pay the driver £400 a day, what that has to do with the airports levy when we pay for park and ride I don’t know. Car filthy dust, no cameras for security or checking car on arrival. NEVER AGAIN!

Avoid at all costs! I am absolutely disgusted! I arrived home and back to my car last night to discover the window smashed and glass everywhere inside my car, i could not see the full extent of the damage as it was late and my children were upset and scared! The company did not even contact me to tell me my car had been damaged on site, i just arrived back to my car to find it this way and no help/information whatsoever! I have been calling non stop and no answer! They have my car and my key so i am now without my car and its damaged! Staff are rude, do not care at all!

WARNING: DO NOT USE A1 AIRPORT PARKING!!!!
I had a horrific experience with this company. Not only was the staff aggressive and unprofessional (throwing keys at me in the dark), but they also took my car without permission!
I received a parking fine issued at 06:20 AM while I was already at the airport gate for my flight to Lisbon. They used my car for their own purposes, and now I'm left dealing with fines and police reports.
This is a criminal operation. Avoid at all costs! #LutonAirport #ParkingScam #A1Parking

Gave the wrong postcode, bus was there but sped off when I went to get on it, reception guy drove my car and me to catch it! Car park is miles away from airport, £20 hidden charges for what I don’t know, driver on his mobile phone placed at his ear all the time he was driving, long wait time coming home and then couldn’t find my key or my car, which is parked in a field with no system absolute joke, trying to make a complaint is beyond ridiculous as their customer service is shocking, one family couldn’t get out of the car park because they were blocked by a car in front and behind who were still on holiday!!

Booked for stanstead parking on 7.1.26
For a 7.55 am flight... company name c s parking tel number 07751 482588
(A1 PARKING is the same number)they charged us £71 when we arrived in the dark we entered the car next to the one we should have ,so drove straight back to the exit and explained the problem.
The guy who spoke to us via the intercom was an absolute jobsworth who wasnt going to lift the barrier until we paid ! My wife had to leave the car park on foot to go to the main orange car parking office and book again through the main stanstead car parking service paying them £200 They then had to call the barrier man to let us out and back into there car park !
My wife has sent 3 Emails to cs parking
They promised to investigate and get back to us and never did
. When you call the mobile number it goes directly to A1 parking who say they are not the same company but use cs parking .Cant help feeling we have been tucked up !!!!

If I could leave a zero star review I would. Do yourself a favour and DO NOT USE THIS COMPANY. Late, rude, bad service, lied repeatedly. Just find someone else, even if it costs a few quid more you'll be sorry if you chose this bunch.

If I could give it a 0 I would we had 2 disabled people and a 4 year old we booked meet and greet 27th March. Phoned 15 mins to be told it’s shut and put the phone down. We had to find other parking. At greater expense our stress levels were thru the roof. I have sent the number of emails with no response what a shower of shit.

Absolutely dreadful experience! Avoid at any cost. We ended up paying 27£ due to late arrival at drop off and waited 40 minutes at pick up. No apologies or compensation.

Booked received a small breif about what to do which was weird had pad to get a message service and didn’t receive a text. Looked at the description of the aote online as I stressed out found out it’s actually a horse stable with a small car park at the back that is basically a yard and that other people had had there cars moved around waited over an hour for transport to the airport. Decided fix that shot and went to Bristol airports actually website and paid for the more expensive parking that I actually knew was going to be fine. It says it was a park and ride service but was actually a offsite parking it’s ducking miles away

I am horrified by the service I have just experienced:

Called 45 minute before arrival - followed instructions to park in short stay car park. Driver late and had to pay £13.50 for the driver to get out of the car park.

Arrived back and did as told and went to short stay exit. The driver goes into short stay
and again I had to pay to now get out myself! A further cost of £8.50.

So my low-cost airport parking cost me:

£54.94 + £13.50 + £8.50

A total cost of £76.94

I could have used official parking with the airport for £65.00 and not have had hassle with a bunch of cowboys and a rude driver who just didn't care.

Never again!

My experience reflects a lot of those on here. When I arrived back at Bristol I was driven to my car ( in another customers car) which I found was parked up a random side road. Also discovered the wheel arches are full of mud and mud is sprayed up the side of the car. Plus a big chip on the bumper thats new. Climate control was set to maximum as if they'd had to dry car out and for some reason. Suspicious that there excessive additional miles on the car as well. Definitely feel scammed

This is not a meet and great service, they turned up 20 mins late despite many calls, I then had to pay the car parking fee (arrangement to meet in the short stay parking). When I picked the car up, whilst they were there, the car back seats were in the up position which made me think its been used as a taxi. There was also an empty drinks can and cig lighter!!! I also had to pay parking fee again.

Avoid at all costs
Especially if you’re on your own or a group of women!
we waited 40mins for them to collect the car. They give you a number to call but as soon as you get impatient they stop answering the phone.
Pick up was absolutely disgusting. After an hour and a half wait and multiple phone calls and them telling us to wait in the short stay car park they then text me an address. No expiation. We had to get n Uber 10mins up the road to collect the car, late at night, dark and you are greeted by a group of foreign men at a pub car park in the middle of nowhere. We had to get the uber guy to wait with us to ensure we were safe we were told to go round the corner to collect the car. No refund for taxi or service, stopped answering calls. Absolutely disgusting and so unsettling, imagine being a women on your own and experiencing this.
Please avoid at all costs

Absolutely dreadful service .
This is NOT a meet and greet service ,
We nearly missed our flights due to them being late . We rang 30 mins before arriving at the airport , on arrival the stress started .
Requesting more money when we were going through customs etc . On return damaged alloy wheel and again a wait of over 30 mins , so not a meet and greet .
Very unprofessional and would AVOID at all costs . Please read all reviews

I recently collected my car after using this company’s service and was very disappointed with the condition it was returned in. The car was extremely muddy in the front, middle and back which was quite shocking considering it had been left in their care.
I emailed customer service to raise the issue and give them the opportunity to address it, but I have not received any response at all. A lack of communication and basic care for customers’ property is very disappointing.
Unfortunately, based on this experience, I cannot recommend this service.