4TH DIMENSION LIMITED Bewertungen 1’261

I spoke to 3 different people (Rory, Camilla and Caroline) and all were really helpful and informative. Camilla in particular was very empathetic to my situation.

Caroline was very clear about the next steps and what I needed to do.By the end of the call of my concerns had been answered without many questions. First class.

4th Dimension has been a helpful company managing all aspects of my motorcycle recovery, repair etc. after an RTA. Their representative, Lionel Croucher, formally introduced himself to me and has guided me through the process with patients and clarity. His explanations have been open and honest and he has shown exemplary courtesy and understanding during all our conversations. He made me feel I could put my trust in him with total confidence.

Graham was punctual and friendly. Probably the most seamless part of the entire insurance experience!

Dean picked my bike up with no problems, rang i told me estimated time of arrival then called when I arrived. Perfect

Dean delivered my hire bike and collected my damaged bike
He gave me ample time in advance to when he would arrive and arrived on time
He was very articulate and friendly in his approach thougout the process
Made me feel at ease and a credit to 4 th Dimension to coming out so quickly

5 stars

Dean was spot and very good and helpful. He explained the whole process. Very Professional.
5 stars
Thank you

I had tony pick up the hire bike he was very nice and easy to understand on what I needed to do

Excellent customer services , spoke to an actual person who answered all questions and made the whole process easy ...

Rob g driver 33 is a fantastic man made the pick up of my bike absolutely faultless what a man he is. He deserved the cup of tea

Hire bike collection from Tony, was quick and smooth. Friendly and polite, great guy

Was referred RAC bike insurance. I was a little disappointed since their 1st 'option' was I pay for repair myself or claim off my policy. However doesn't seem fair when incident wasn't my fault. 4th Dimension reversed that disappointment massively with friendly reassurance

Graham came to deliver the hire bike for me, really quick process and nice to talk to

I have to say, this has been some of the best customer service I've ever experienced from a garage. Bike was in for some lengthy repairs after being stolen, however there was excellent communications from start to finish, with regular and proactive progress reports by email every step of the way. Just had it delivered back to my house by Tony and the bike is as good as new.

Great delivery experience Graham dropped the bike off what a helpful and lovely man

Dean was very helpful. Good all round service

Dean dripped off my repaired motorcycle qnd he was polite qnd professional
I am very happy with the result.
Thank you.
5 stars

Great experience with 4th dimension. Especially Graham who dropped off and picked up my hire bike. Kept me informed of timings, arrived on time and explained everything to me about the bike, the paperwork etc. A very pleasant experience

Bike delivered by Tony, great help. Friendly chap and good experience

I must say 4TH dimension have been absolutely Brilliant. Unfortunately it's the first time in 20 years of riding, I've had a motorbike written off, especially a bike I really wanted and only got to enjoy for a few months. I got a courtesy bike straight away with no fuss or hassle. The recovery driver was brilliant and very accommodating when he delivered the courtesy bike and took my bike away. I can't remember his name but English chap with glasses. With 4Th Dimension I was informed of all the steps and what was happening. In particular, my conversation with David P, this was the pinnical of my experience. He was the one to break 💔 the news my bike was to be written off as uneconomical repair. He could tell I was rather upset 😭. But he took the time and effort to explain everything to me, even to the point of searching for equivalent bikes and prices. I really wanted my bike back, but he explained the facts and figures. Which help me make the best decision. I appreciate your time and efforts, top man. So thanks 4TH dimension team and especially David P, you saved me from my wife strangling me and kicking me out. It's not nice what's happened but good service and compassion can make best of a bad situation. Ride safe all.

Very easy to communicate with and fast responses 👌