Zulily 

Poor quality, twisted & puckered hems & necklines, loose uncut threads. Finishing end at their manufacturing needs attention, obviously no inspection before garments leave factory. Clothing looks well on website but not when received. Disappointed with purchase, although credit where it's due, the refund was back in my account in no time. However I will not be ordering clothing from them again.

This is the first time I have ordered from Zulily. I ordered a pair of black suede slouch boots in size 7. Not only did they fit perfectly, they arrived 3 days after I ordered them!
The boots were beautiful and fit perfectly.
I will be ordering from Zulily again for sure!

I ordered tow tops after a long wait the first one arrived it was truly hideous I contacted the company and when I told them I wanted to return an item and the reason they said sorry and that I should donate it to charity and they would refund me!FAB the second top I love

I placed an order 36 days ago and still have not received it. The Service rep was kind enough to respond to my e-mail reminding me that it takes 21-28 days to receive your order. Obviously basic math skills are not required to work at Zulily!

You have to provide website your email address before you can even look to see products - NO!

"Zulilly continues to be bad . First experience clothes ordered were POOR quality. But I believe in second chances. Second experience order clothes Oct 11 and they are still not here!!!! Yup almost a month later and no joy. When I asked the series of customer service reps to explain how that happens -- they gave me Non answers that look pretty but offer no real substance. My questions were simple - what do you do to vet your sellers. What minimum - max fulfillment time do you give them . I believe in supporting small businesses but how in this day and age does any company dealing in mass market selling not have the capacity to get you an off the shelf product in under a month. "

Very poor quality. I will never purchase nor go on their website ever again.

Placed order two weeks ago and haven't heard anything about shipping.

I have a number of issues to raise.

1) Takes your money and does not supply the goods. I ordered some 18 inch doll stuff. They placed the items on their UK website. I made a purchase. They took my money but refused to send the items to me. It was the Queens Treasures items. (This happens quite often on their website). They later say on the UK website that the goods were not available for sale in the UK. Why do they keep taking my money and why do they keep putting these items up on their website if they don't want us British folk to buy these items?. This happens quite often with children's toys on their website but they normally refund me my money. It is almost like they entice you into spending money on the website by getting you to buy the toys and then while you are on the website they talk you into buying other goods by sending you unsolicited emails on items you just happened to have looked at or items which they think you may like or need..Once you have paid for your toys and the items which they suggested to you they then refuse to sell you the toys but will sell you the stuff which you would not have normally bought and never needed in the first place.

2) They are extremely choosy in what they supply to the UK. They never supply us with any of the good stuff which they supply to the USA and Asia. (I am not referring to heavy goods or extremely bulking goods or items of furniture ) They only supply us with books and clothes and some badly made handbags and footwear. They class books as children's toys and they supply us with plenty of books to read. Maybe they think that our kids need educating so badly! The odd times that they put up toys on their website for us to purchase for our kids it turns out to be a mistake and they cancel our order when they see us British folk buying these toys. This has happened to other people too... Why? It is nothing to do with British Standards or health and safety of these toy products and it is nothing to do with the weight of these items. It is nothing to do with supply on demand.

3) I would not recommend buying footwear from this website as SOME of the shoes and boots can be of poor manufacturing quality and you can't return them. Had this sight allowed for photos I would show you exactly what I mean. Saying that, the well known branded goods which are sold on Zulily, such as Emu boots and Dan Post boots are of very good quality. I bought them from Zulily and they are the only 2 footwear which did not fall apart...... I bought 2 leather handbags which were expensive and they both fell apart. I did manage to get a refund on one of the handbags.

4) As for customer services, some of the staff can be rude and obstructive when you contact the website. It's such a shame as it only adds to giving the impression of a lousy website and not all of the staff at Zulily are bad. A majority of the staff are nice.

5) Also, Zulily ask for feedback and you give them feedback and nothing happens. Instead they get worse. What a waste of time. I have been with this website for many years and used to recommend it to people. Never again will I be recommending it to anyone. I will no longer be shopping on this website. I will be taking my business elsewhere., Shame on you Zulily for treating us British folk badly!

I ordered 4 dresses first week in August, ALL the money taken from my card 15th August, two dresses arrived, not suitable so returned those, following two dresses would not be delivered until 5th September, too late for the event I wanted them for, so I cancelled the order.
So far, after several phone calls, I have received intermittent refunds, I am STILL waiting for the final dress to be REFUNDED.
W I L L N E V E R U S E A G A I N

Throw away your money, if you will. Site looks unique, but don't be taken in--they take your money, then don't deliver. Bad customer service--shady practices. Go ELSEWHERE!!!

After not having purchased from Zulily before I was very tempted to buy some shoes in their retro range. I was sceptical so read some reviews before purchasing. Reviews mostly seemed to mention poor quality items and slow delivery times. I decided to place my order because I was familiar with the brands I was ordering and their level of quality, and because I was prepared to wait a little longer for my shoes to arrive.
With the standard delivery (fast?) shoes arrived in less than two weeks. I ordered 3 pairs - 2 pairs of one brand, which arrived together. I was concerned that I wasn't going to receive the third pair so emailed Zulily who responded within 24 hours to say my shoes were coming separately. They arrived the day after the first parcel. The quality is as I expected, as I was familiar with the brands and was really happy with the fantastic prices and cheap delivery costs. I realised my parcels came from the US and delivery was a total of $10 - fantastic. To buy one pair of shoes directly from the US cost me a ridiculous $53 in postage.
Very happy with my Zulily purchases. After reading other review I will continue to only purchase brands I'm familiar with.

In case of costumer service they are great , very quick answer and helpful but about the products , I had some great deals and very good quality but in some occasion I was so disappointed as the products were not in a very good quality the value was about the price you pay not the original prices they mentioned it ! some poor quality products made me be careful about shopping from this site but if you are not happy about quality the costumer service are always there to help you for return and sometimes even give you credit money in your next purchase ! so don't worry and continue your shopping ...

Prompt delivery goods as described

Van 4 veces que compro. El primer pedido llegó antes de tiempo establecido todas las piezas y con la talla adecuada (yo feliz) .
La segunda me llegó en partes de 4 prendas que solicité 1 mal etiquetada (tuve que pagar compostura), el tercer pedido me llegó después y de 2 prendas 1 bien y la otra también me quedó ENORME (la tuve que regalar yo triste). Y ahorita desde el 4 de Mayo hasta el día de hoy 15 de Junio NO ME HA LLEGADO. Tuve que cancelar una prenda porque no salía. Es una lástima porque las prendas están lindas y puedes esperar un poco pero ya son 2 semanas y los productos NO HAN LLEGADO. Solo espero que si me llegan, lleguen en la talla solicitada. Pero la verdad me han decepcionado mucho :(. Además no hay quien conteste en Español.

Have ordered from Zulilly a few times but have now stopped the shipping is very very slow which to be fair is stated on the website to be about four weeks but the quality of a lot of the items is very poor and obviously made in a sweat shop somewhere. The sizing is also very inconsistent and had learned that I needed to order a size bigger than my usual size and sometimes it still didn't fit plus expensive returns with a no returns postage policy. In the end just stopped ordering from them as too much hassle.

Ordered mainly children's items over the years from this company and had no problems. Yes the delivery is very slow but I order knowing this from experience and information on the site. But there are limitations - there are multiple brands offered so you have to choose carefully - some will be the cheap Asian lines you can pick up in other sites whilst others are higher quality brands. Just Google the line the item is from and you can usually work this out! Also I order children's clothing sizes generously anyway - so they tend to be what I expect (big) or just right! Thankfully children grow! Take into account the nature of the company - yes, returns will be hard unless there is something wrong with the item. So I never order the more expensive items just in case. Thankfully, being careful and discerning,
everything I've received has been excellent and I've been very happy. Been able to get some high quality and unusual gifts for friend's children at a price I can afford.

I have ordered a couple of times from Zulily and some clothes where nice some cheap looking. This time I ordered a Versace handbag advertised as a genuine bag, but it turned out to be fake!! However they said I can return it and will get a refund for postage as well... So will hopefully in the next few days. Anyway a lot of their stuff is actually from China! So that's why it's cheap but they claim to be expensive. I might still buy from them but just be more alert.

I have ordered many outfits from zulily and l can honest say l have not receive anything that l did not love they are awesome to deal with l will always order from zulily l trust this company with all my information I do not understand the bad reviews this company does not need this they are above normal with their produce also very restful to their customers .so easy to deal with thankyou zulily

I've ordered from Zulily a few times now, and what I've come to find is that their size charts are not at all accurate, and quality can be questionable. I've ordered clothing and some couch covers recently and all have come much to small, with no possibility of making them work, and due to Zulily's very limited return policy there is no chance of returning them. Now I have wasted my money on something I cannot possibly use.