Zulily 

This is a horrible site to purchase merchandise from. Warning: If you want to return something you have to pay for the return and then they give you a store credit so you are perpetually locked into buying something from them. Stay away from lingerie, shoes or anything that might not be an accurate fit. Buyer beware applies to Zulily.

Zulily tortures rabbits for Angora fur. I only wish I could show the picture of the rabbits tied down and stretched out as they scream in pain.
Do not support your company at all and you should be ashamed of yourself for paying for this torture of voiceless animals.

No problems. My package arrived earlier than expected date. I wonder if people don't read when an event ends and expected date prior. Merchandise was as described

En la primer compra bravo al mes enviaron el pedido. Pero fraude para el segundo pedido inmediatamente cobran eso sí pero esta vez no mandaron nada, desde noviembre hice el pedido y hasta la fecha no me han mandado ninguna notificación. Son unos fraudulentos. Exijo la devolución del $. Y revisé en el portal y según Zulily no tenemos transacción alguna en los últimos 60 días.
Quiero la devolución ó el pedido en este mismo mes.

They sent an item that was the wrong colour and the quality was terrible. Their phone number does not work and they do not respond to emails.

Zulily looks great: reduced price goods you can't get elsewhere in the UK.
Except that they aren't especially cheap. Often household items are available cheaper on Amazon.
And the quality, especially of clothes, is pretty dreadful.
The descriptions are sparse and sometimes inaccurate.
The sizing is inconsistent.
The supposed full price prior to Zulily's reduction is inflated and unbelievable.
Delivery is ridiculously slow. It takes weeks and weeks with no indication when you order how long it will take. Delivery times are inconsistent for different products with no apparent reason.
You have to pay to return items.
Despite my sending returns signed for and tracking the signature, Zulily still didn't process refunds and when I chased them required me to send evidence it had been received by them and signed for.
Their customer service was appalling when I had a problem. They just ignored my repeated emails.
I would recommend avoiding.

The fabric in the clothing is very cheap and and lot made to last. The fit is not true to size. Customer service takes forever to respond to inquiries and requests. If you are unhappy with your purchase, the company refuses to issue refunds. They will force you to pay to return merchandise to them and the issue store credit for more horrible merchandise. DO NOT SHOP WITH THEM.

We order 2 items for my 4 years old for Christmas. Non of them was delivered. After follow up it turns out the address was wrong on both shipments which wasn't our fault because they had a correct billing address which was the same as shipping but somehow their system changed our shipping address to the wrong one We called and complaint they refunded money and when I asked them to resend them to us since both was back to the sender but they said its impossible!!! This was first and last time we used Zulily and I recommend everybody don't waste your time and money.

I ordered three shirts for my daughters for Christmas. One had a tear at the seam. Zulily responded to my request in less than 24 hours and not only credited my purchase price, but also gave me a $10 credit. I was very impressed. I do not receive this kind of customer service from large much more expensive retailers. I will buy there again.

I placed an order for 5 things on November 28th, I received 2 of the items after 3 weeks. The other 3 items I have not yet received and they were guaranteed for Christmas Delivery. I called and spoke to someone about this on the 22nd of December and I got the attitude of Oh Well!
I don't know when Christmas is for the people at Zulily but where I am its December 25th which has come and gone. That's 3 gifts I had to go out and buy at last minute and when and if I ever get my package I will have 3 items that I no longer need. I asked about returning the items and who would pay for it and was told that would be ME.
Had I of been informed that my packages would be coming by slow boat from China I would of never ordered from here.
You only get one impression to make in the customer service world and you blew it!

Placed an order almost a month ago and was guaranteed that it would be delivered by Christmas. (the only reason I bought it from Zulily) 2 days before Christmas and I get an email stating they won't be delivered until after Christmas! These were my primary gifts for my daughter. Could've gotten them off amazon but because Zulily was a little bit cheaper, I decided to take the risk. Never again! Now there's no time to ship them from amazon either. I'll definitely never be ordering from them again!

I can honestly say, I won’t shop through Zulily again. I ordered Christmas pajamas for my spouse and myself to wear on our first Christmas with our child.

I ordered on 12/9 and felt comfortable shopping so late because it stated it was “guaranteed Christmas delivery”.

On 12/19 it stated that both packages of my order were shipped with a tracking #.

Today, 12/22 I still can’t track my packages and we are now 3 days from Christmas.

I sent an email to customer service yesterday with concern that I couldn’t track my package and heard nothing back. So I attempted to IM with customer service and there was an error so I had to call. When I call, I was told that they couldn’t find where my packages were and contacting the vendor at this point was “useless” because of the date. I’m absolutely FURIOUS that I was told I would have guaranteed Christmas delivery, and now it’s too late for me to find another set of matching pajamas. Our first Christmas as a family of 3 will literally be ruined because of your shipping and lack of customer service.

All I was told, was to call if they don’t get there on Christmas for a refund. But money is nothing, it was the moment of opening them on Christmas and sharing a long family tradition with my new child. And you have taken that from me. I could not be any more upset or disappointed in a company. As someone who used to work retail, I understand things happen. But do not offer “guaranteed Christmas delivery” if you can’t guarantee it. And have better customer service than leaving a new mother in tears because her package won’t arrive on time.

I purchased my daughter Christmas presents and as another stated they don't communicate and they take there time getting it to you. My daughter warned me that it will take up to a month for delivery. The prices are good but if you need it within a month then shop elsewhere.

Well I never never had a place to take a month to ship out..... Orders so if you needed anything from this company it best you order a month and half ahead of time, better yet don't order from them...... My 2nd and last order.... #Bad business

Early December my wife ordered 2 Mermaid blankets and a Shark one for our grandchildren...Guaranteed Christmas delivery!!! It wasn't until a couple of weeks later we find out the items are fulfilled by Simplygoodstuff from China! Here we are several days from Christmas and no Tracking Updates, as International packages historically get hung up in Customs this time of year! I was an Upper level Postal Manager for many years and know first hand that Zulily is horrible! I warned against ordering from you clowns, but it was a unique Item and no where did you state it was coming from China until way after the fact! Maybe we will get it by the Chinese New Year!

I have received great and poor products. I can accept that , What I can not accept a blatant lie and thievery. You should always look up the price of products befor purchase.To day I looked up price of a MK designed by Mia Farrow for twenty nine dollars on Zulily stating the original price was one hundred twenty nine dollars ......... lie .............0n Mia Farrow web site , the market price of purse ....... twenty nine dollars . I purchased a back pack , twenty nine dollars , original price ninty nine dollars . Web site price , nineteen dollars..... always nine teen dollars . I could go on on ...... but you get my point ....... yes.

I ordered two pairs of mukluks and two yoki coats. They arrived sometime last week, just under three weeks of when it was ordered. The boots are great and the jackets are a steal for 19.99. Zulily really came through for black friday deals.

I purchased a comforter, a wall hanging and some clothing. All were poor quality and not nearly worth what I paid. The suggested retail priced are a complete joke. I was robbed even at the so-called sale price. I suggest sticking with name brands you know if deciding to shop with Zulily.

I ordered something simple, a pair of womens tights. It is a month now, no goods. They say it has shipped (from China), though now over I month has passed. Never again.

Everything I have gotten from them has been flimsy and tears after the first wash even on the delicate cycle. The last garment I received today died my hands when I pulled it out of the package. Don't waste your hard-earned money