Their customer service is outstanding. I had the pleasure of working with Rossana. She was patient, knowledgeable and listened attentively. She quickly resolved my concern about the pump and the piece... Mehr ansehen
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Das sagen Bewerter
Zone’s level of quality is unmatched. You can’t tell the products went through rigorous testing and R&D. From the packaging to the items themselves, everything is aesthetically pleasing and functional... Mehr ansehen
Brigette D. was extremely helpful over the phone! I had technical issues with my Z2 and was able to get the assistance I needed right way. I greatly appreciate how she went over different ways to trou... Mehr ansehen
I just love the Zomee pump. I ordered new parts to see if my original parts were getting old and I cannot tell the difference, which means they're still functioning like new. When I ordered replacemen... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Zomee, where innovative design meets hospital-grade performance in the world of breast pumps. We offer a range of cutting-edge products tailored to the diverse needs of modern mothers. From the traditional electric breast pumps to wearable, hands-free options, we've got your breastfeeding journey covered. 🌟 Why Zomee is the Ultimate Choice for Mothers 🌟 💪 Hospital-Grade Strength Across the Board: Whether it’s our Z2 Double Electric Breast Pump or the wearable Zomee Fit, you can expect unparalleled performance and efficiency, thanks to our hospital-grade motors. 📑 Unbeatable 2-Year Warranty: Every Zomee product comes with a comprehensive two-year warranty, reaffirming our commitment to quality and durability. 🎛️ Multiple Pumping Modes and Customizable Suction Levels: With up to 9 levels each in Stimulation, Expression, and 2-Phase modes, our pumps are designed to offer mothers a tailored and efficient pumping experience. 🔋 Extended Battery Life for On-The-Go Moms: Both our Z2 and Zomee Fit pumps feature USB-rechargeable, long-lasting batteries, giving you the freedom to pump wherever you are, without the need for a power outlet. 🛡️ BPA and Phthalate Free for Utmost Safety: All components that touch breast milk are crafted from high-quality, food-grade plastic that is free of BPA and phthalates. 🌙 LCD and LED Display for User Convenience: Whether you choose our Z2 pump with its LCD screen and nightlight or go for the Zomee Fit with its LED display, you're in control even during late-night sessions. 🚀 Revolutionary Wearable Technology: The Zomee Fit can be worn inside your bra for a completely hands-free experience. It’s quiet at under 48 dB and offers leak-proof, anti-backflow technology, ensuring not a single drop of milk is wasted. 🌱 Environmentally Conscious and Easy to Clean: Our products are not only designed for performance but are also made from sustainable, easy-to-clean materials, ensuring safety for both you and the planet. Zomee is more than just a brand; it’s a commitment to enhancing the breastfeeding experience for mothers everywhere. Our varied product range means there’s a Zomee pump for every mother's unique needs. Choose Zomee today and join our ever-growing community of satisfied moms. With Zomee, you’re not just buying a breast pump—you're investing in a more comfortable and fulfilling breastfeeding journey.
Kontaktinformationen
2700 Gateway Dr Unit A, 33069, Pompano Beach, Vereinigte Staaten
- 1-888-662-7159
- info@zomee.com
- zomee.com
4.2
Gut
182 Bewertungen
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Amazing and Fast Support
Amazing! I had an issue with my Z2 pump and put in a warranty claim for it. In less than 24 hours I had a tracking number for my new pump. I am exclusively pumping so this quick turn around was really helpful. They were also so polite in their emails.
6. September 2024
Bewertung ohne vorherige Einladung
I really enjoyed using the zomee z2…
I really enjoyed using the zomee z2 pump. Unfortunately it has started to not pump like it used to. But the zomee team made it easy to put in a warranty and replace my pump.
5. September 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Sabrina,
Thank you for your review and for sharing your experience with the Zomee Z2! We’re sorry to hear that your pump wasn't performing as it used to, but we’re glad our team was able to make the warranty process smooth and get a replacement for you quickly.
We appreciate your trust in Zomee and are always here if you need further assistance!
Best regards,
The Zomee Team
This company is responsive and caring
This company is responsive and caring. I needed a change of flanges for my pump and they sent them out no problems! Thank you for all you do!
5. September 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Ericka,
Thank you for your kind words! We’re so glad to hear that we could assist you quickly and efficiently with your flange replacement. Your satisfaction means the world to us, and we’re always here to help with anything you need.
Thank you for choosing Zomee!
Best regards,
The Zomee Team
Highly recommended
Highly recommended.
I been using the zomee pump 2 so far no issues. The batteries has last me at least 3 pumps before charging again. Easy to carry and use while doing chores. I contacted customer services due to size issue and I received help immediately. I had tried other pumps and none have worked for me. Zomee pump so far has. I recommend their products and if help is needed be sure they will help.
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Natalie,
Thank you for your glowing review and recommendation! We’re so happy to hear that you’ve had a great experience with your Zomee pump and that the battery life and portability have worked well for you. We’re also glad our customer service team was able to assist you quickly with the sizing issue.
Thank you for choosing Zomee and for recommending our products. We’re always here if you need anything further!
Best regards,
The Zomee Team
Highly recommend
I have been using my Zomee Z2 breast pump multiple times a day every day for just over 7 months and have no complaints. I did start having some issues with the pump battery not lasting as long as it used to, but a quick warranty claim fixed that right up and I was sent a new pump no problem! The customer service dept was very prompt and had my issue resolved within the hour. Highly recommend for the quality and performance of the pump, and the customer service.
13. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Samantha,
Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that your Zomee Z2 has served you well for over 7 months, and we’re glad we could promptly resolve the battery issue through our warranty process. Your satisfaction with both the pump’s performance and our customer service means a lot to us.
We truly appreciate your trust in Zomee and are always here to help if you need anything further!
Best regards,
The Zomee Team
Great customer service and help when my…
Great customer service and help when my motors battery stopped working! Love my Zomee pump so I’m glad they were able to help!!
5. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Kathryn,
Thank you for your kind review! We’re so happy to hear that our customer service team was able to assist you when your motor’s battery stopped working. It’s great to know that you love your Zomee pump, and we’re glad we could help you continue your pumping journey!
If you ever need further assistance, don’t hesitate to reach out. Thanks again for choosing Zomee!
Best regards,
The Zomee Team
Good pump but beware the Sensitivity of the touch screen
There are some great aspects of this pump, but how sensitive the touch screen is has all but ruined it for me which is such a bummer.
I have the spectra 2, and momcozy m5 as my main and portable pumps, and got so excited to see this option of a powerful pump that is also hands free. The suction is strong, and while I wouldn't say I'm getting an outrageously large amount more per pump than my spectra, it's definitely doing the job for how compact it is. It's comfortable, and while they claim to be the only pump on the market that does the massage to expression, I believe the momcozy does the same thing as well.
All that said, really the main issue is that for me it is ultimately not hands free because of the touch screen buttons. The heaviness of the pump on the lanyard causes it to swing around even when doing the most basic of tasks, like walking. The pump will flop around and hit the pumps causing the touch screen to either pause, change the setting, or shut off completely which is really frustrating.
I was so excited about a hospital grade hands free pump but unfortunately its really not hands free due to the screen.
I wouldn't purchase again to be honest. I wish they would've made a belt clip on the back on the pump instead or have a lock option for the buttons.
13. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Taylor,
Thank you for taking the time to share your detailed feedback! We’re glad to hear that you find the Zomee pump powerful, comfortable, and compact. However, we’re sorry to learn that the touch screen sensitivity has been frustrating for you. We truly value your input and will share your suggestion about adding a belt clip or a lock option with our product development team for future improvements.
We appreciate your honesty and understand your concerns regarding the hands-free experience. Your feedback helps us improve, and we hope you’ll consider giving Zomee another try in the future.
Best regards,
The Zomee Team
Great customer service and product…
Great customer service and product warranty. I've contacted Zomee twice now in regards to my breast pump, the Zomee Z2, and both times customer service was great. The pleasant experience makes me more likely to recommend their products. The last thing a Mommy needs is stress regarding her breast pump. Thank you Zomee for the great customer service.
13. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Jazmine,
Thank you so much for your wonderful review! We’re delighted to hear that our customer service and product warranty have provided you with a pleasant experience on both occasions. Your recommendation means a lot to us, and we’re happy we could help ease any stress related to your Zomee Z2.
Thank you for choosing Zomee and for your continued trust in our products!
Best regards,
The Zomee Team
I love their hands free pump and they…
I love their hands free pump and they have the best customer service. I had issues with my pump motor going out and they resolved it and sent me a new one right away!
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Emily,
Thank you for your fantastic review! We’re thrilled to hear that you love our hands-free pump and that our customer service team was able to quickly resolve the issue with your pump motor. Your satisfaction is our top priority, and we’re glad we could get a new one sent out right away.
Thank you for choosing Zomee, and happy pumping!
Best regards,
The Zomee Team
Customer service
I purchased the zomee fit through my insurance and had an issue with one of the pump batteries. When calling customer service, they were super friendly, helpful, and quick to respond through email as well! Best customer service I have ever dealt with! Love my on the go pump as well, very convenient!
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Allison,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our customer service team and that they were able to assist you promptly with your pump battery issue. It’s great to know that you’re enjoying the convenience of your Zomee Fit as well!
Your satisfaction is very important to us, and we’re always here to help. Thank you for choosing Zomee!
Best regards,
The Zomee Team
Lauren Ellis was amazing
Lauren Ellis was amazing! My pump conked out on me two weeks in, but she was able to get one sent out to me the same day that I submitted my claim!
8. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Thank you so much for your kind review! We’re thrilled to hear that Lauren was able to assist you promptly and get a new pump sent out the same day. Your satisfaction is our top priority, and we’re glad we could make things right for you so quickly.
If you need any further assistance, don’t hesitate to reach out. Thank you for choosing Zomee!
Best regards,
The Zomee Team
wonderful customer service!
Zomee has been so wonderful to work with! My pump had some battery issues, and the support was so helpful.
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Elliot,
Thank you for your kind review! We’re thrilled to hear that our support team was able to assist you with the battery issues and that you found our customer service wonderful to work with. Your satisfaction is our priority, and we’re always here to help!
Best regards,
The Zomee Team
Great product and great support
Have loved using my opera pump, but even more so loved the zoomee support! I had an issue with half the motor not working properly, and they responded quickly to remedy the situation and send me a new pump under warranty. Special thank you to Brigette D. for her help!
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Grace,
Thank you for your amazing review! We’re so happy to hear that you’ve loved using your pump and that our support team, especially Brigette, was able to quickly assist you with the motor issue. We’re always here to make sure everything is working smoothly, and we’re glad we could provide a replacement under warranty.
We truly appreciate your feedback and are here whenever you need us!
Best regards,
The Zomee Team
Great customer service
Great customer service, polite, easy to understand.
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Ashley,
Thank you so much for your kind review! We’re delighted to hear that you found our customer service polite, easy to understand, and helpful. We truly appreciate your feedback and are here whenever you need us.
Best regards,
The Zomee Team
The customer service is fast and easy
The customer service is fast and easy. They are so kind and very responsive. I’ve had a couple issues with my pump but they’re always on top of replacing it!
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Cassie,
Thank you for your kind review! We’re so glad to hear that our customer service team has been fast, easy to work with, and responsive to your needs. We understand how important it is to have a reliable pump, and we’re happy that we've been able to address any issues quickly for you.
Thank you for choosing Zomee, and we’re always here to help!
Best regards,
The Zomee Team
Customer service
My pump stopped working due to a battery issue and they provided me with a new pump with little hesitation. I was able to show them a video that it wasn’t working correctly and before I was able to even check my emai for a response, the tracking number was in there for a new pump.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Kristen,
Thank you for your wonderful review! We’re so glad we could quickly assist you with the battery issue and get a new pump sent your way without hesitation. It's great to hear that our support team was able to provide a fast and efficient solution.
We appreciate your trust in Zomee, and we're always here if you need anything else. Happy pumping!
Best regards,
The Zomee Team
Very nice and helpful
Very nice and helpful. Fast response. Thank you very much!
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Mariah,
Thank you so much for your kind review! We’re glad to hear that you found our customer service to be helpful and fast. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.
Thanks again for choosing Zomee!
Best regards,
The Zomee Team
Customer service was quick to respond…
Customer service was quick to respond and help. I have loved my Zomee Fit.
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Kirstie,
Thank you for your lovely review! We’re thrilled to hear that you’ve loved your Zomee Fit and that our customer service team was quick to respond and assist you. Your satisfaction means a lot to us!
Thank you for choosing Zomee, and happy pumping!
Best regards,
The Zomee Team
Great Customer Care + Timely Response
I had an issue with my pump and was freaking out because I rely on my pump daily! I contacted customer service and within 24 hours they provided me with a solution! I was also grateful that I was able to deal with one representative throughout my entire process which was very helpful. Lauren, my customer care rep, was amazing at assisting me in a timely manner. Very nice as well. Thanks
13. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Zomee
Dear Arty,
Thank you for your kind words and for sharing your experience! We’re so glad to hear that our customer care team, especially Lauren, was able to assist you quickly and provide a timely solution to your pump issue. We know how important it is to rely on your pump daily, and we’re happy we could help ease your worries.
We appreciate your trust in Zomee and are always here if you need further assistance!
Best regards,
The Zomee Team
Best pump
Fast shipping, great product. None of my previous breast pumps come close to working as well as the zomee
24. Juni 2024
Antwort von Zomee
Dear Amber,
Thank you so much for your glowing review! We’re thrilled to hear that you’ve had such a positive experience with fast shipping and that your Zomee pump has outperformed your previous ones. It’s wonderful to know that our product is making your pumping journey easier.
Thank you for choosing Zomee, and happy pumping!
Best regards,
The Zomee Team
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