Zenith Insurance Bewertungen 8'914

TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Used Compare site and found Zenith covered my requirements at a competitive rate. Easy to set up and access. Not yet effective, therefore, cannot comment on service, should I need to make a claim.

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Yours was the lowest quote, but as with other quotes extras needed to be put on. On the final total I found yours was the better quote. I do minimal driving 800 miles per annum but obviously this is n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Rang up to ask for car renewal price, the chap was based in South Africa and couldn't understand I wanted renewal price just repeated what I currently pay and it was 3rd party I asked speak.someone el... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve had a great experience with this car insurance provider. The policy was easy to set up, the pricing was competitive

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur
  2. Kfz-Versicherung

Vom Unternehmen geschrieben

Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

8914 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I was happy with taking out Insurance with Zenith.

I always look around and compare when choosing my van and car insurance when they come up for renewal and found Zenith was the best price.

10. Februar 2026
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Antwort von Zenith Insurance

Hi Philip,

Thank you for taking the time to leave us your great review for your new van insurance policy with us.

Vicky

Bewertet mit 5 von 5 Sternen

Good cover at a good price

Good cover at a good price. Decided to go with Zenith due to the price on the comparison Web site. The policy meets all of my needs

30. Januar 2026
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Antwort von Zenith Insurance

Hi Stuart,

Thank you for taking the time to leave us your five-star review!

Welcome to Zenith Insurance.

Vicky

Bewertet mit 5 von 5 Sternen

Car insurance

Applied on line very easy to do .very good layout even for people with limited computer knowledge and the price was good

30. Januar 2026
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Antwort von Zenith Insurance

Hi Anthony,

It's fantastic to hear you found it easy to insure with ourselves online!

Kirsty

Bewertet mit 5 von 5 Sternen

Quick easy service

Really quick and easy

7. Februar 2026
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Antwort von Zenith Insurance

Hey Bobby,

Thank you for taking the time to leave us your five-star review!

Vicky

Bewertet mit 5 von 5 Sternen

Easy website and instant quote

Easy website and instant quote. Cover immediately and documents sent. Great price also.

26. Januar 2026
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Antwort von Zenith Insurance

Hi Mr G Penney,

I'm pleased to hear you found the website easy to use and were happy with the price offered!

Kirsty

Bewertet mit 5 von 5 Sternen

Easy to set up.

Easy to set up, recommended by a friend

28. Januar 2026
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Antwort von Zenith Insurance

Hi Nick,

Thank you for your feedback! We're delighted to hear that you found the setup easy and that we came recommended by a friend, there's no better compliment. We’re glad the process was smooth for you, and we appreciate you choosing us.

Leanne

Bewertet mit 4 von 5 Sternen

So far been very easy and…

So far been very easy and straightforward

1. Februar 2026
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Antwort von Zenith Insurance

Hi Jason,

Thank you for sharing your feedback! We're really pleased to hear that everything has been easy and straightforward for you so far.

Leanne

Bewertet mit 5 von 5 Sternen

Had a policy with Zenith last year and…

Had a policy with Zenith last year and it was great - I only left as the price was not compeititve when I renewed. The customer service was the best I have ever had from an insurance company and I hope to be back.

28. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Zenith Insurance

Hi Joshua,

Thank you for your feedback and review. We’re really pleased to hear you had such a positive experience with us and that our customer service stood out.

We completely understand that price is an important factor when renewing, and we’re sorry we couldn’t offer a more competitive premium this time. We hope you’ll consider us again in the future, and we’d love to welcome you back when the time is right.

Thanks again for taking the time to leave a review.

Leanne

Bewertet mit 4 von 5 Sternen
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Antwort von Zenith Insurance

Hi Yàñà,

Thanks for taking the time to leave your review and feedback with ourselves. We're pleased to hear you found our customer services team easy to talk to!

Kirsty

Bewertet mit 1 von 5 Sternen

Nothing but hassle

26. Januar 2026
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Antwort von Zenith Insurance

Hi Ryan,

Thank you for taking the time to leave a review. We’re really sorry to hear that your experience felt like nothing but hassle — that’s certainly not what we aim to deliver!

We’d really like the opportunity to understand what went wrong and see if we can help put things right. We will be in touch.

Thanks again for your feedback — it helps us improve!

Laura

Bewertet mit 5 von 5 Sternen

a very simple change

a very simple change over all explained very simply also may take a week or so for proof of ncb but got that early so all's good

22. Januar 2026
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Antwort von Zenith Insurance

Hi Paul,

Thank you for taking the time to review your recent experience with us!

Vicky

Bewertet mit 5 von 5 Sternen

Very easy to change helpful easy to…

Very easy to change helpful easy to understand operator quick and painless and great deal

7. Januar 2026
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Antwort von Zenith Insurance

Hey,

Thank you for taking the time to review your recent experience with us!

Vicky

Bewertet mit 1 von 5 Sternen

Dont bother with Zenith

Probably the worst car insurance company to ever deal with!! Their underwriter Markerstudy dont keep you updated when you have an accident and leave your case open without you knowing.. they dont answer your calls or even reply to emails. Still have a case open with them since last 3 years which is on going for the other party who walked out his car at the time of the accident wants to claim personal injury!!! Well good luck as I have witnesses...

23. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Zenith Insurance

Hi,

Thank you for sharing your experience. We’re very sorry to hear about the difficulties you’ve faced with your claim and understand how frustrating this must be.

We acknowledge that delays and lack of updates can be upsetting, so that this can be addressed and looked into further, please can you send your policy details to me at social@zenithinsurance-bisl.co.uk.

Vicky

Bewertet mit 2 von 5 Sternen

My daughter lost a full year no claims discount.

My daughter (21years) HAD to cancel her insurance policy with Zenith, due to the current underwriters not insuring her new car. I have never heard anything like it in my 40yrs of driving. She lost (almost) a full years no claims discount. She had two more payments to make !! She now is back to 3 instead of 4ys. At 21 every year counts cost wise. She would have even been liable to cancellation fees, even though SHE WASN'T the one cancelling the policy. However after expressing my complete incredulation that that was the case, they waived the fee. Thank you to Ashton for his help. Although Zenith did lose a customer now and in the future. Your underwriters are questionable to say the least.

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Zenith Insurance

Hi Lisa,

Thank you for sharing what happened with your daughter, it’s completely understandable why you’re feeling frustrated. Losing almost a full year’s no claims discount at her age is significant, and it’s certainly not the experience we would want for any customer.

I’m really sorry that the underwriter was unable to insure her new car, leaving her with no option but to cancel. I can appreciate how unfair that must feel, particularly when the decision was out of her control. While I’m glad Ashton was able to waive the cancellation fee, I understand why the situation as a whole has been disappointing.

We’d like to review what happened in more detail to see if there’s anything further we can do to help. Please email the policy details to social@zenithinsurance-bisl.co.uk so we can get in touch.

Leanne

Bewertet mit 5 von 5 Sternen

Fantastic service,couldn’t have been…

Fantastic service,couldn’t have been easier to set up my insurance,very happy with the quote I got so went forward with it,very happy

22. Januar 2026
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Antwort von Zenith Insurance

Hi Sean,

It's amazing to hear you found the service with ourselves was fantastic!

Kirsty

Bewertet mit 1 von 5 Sternen

Contacted the customer service by…

Contacted the customer service by telephone. Line dropped in the first minute of automation. Second call guy hung or line dropped after 5 minutes. 3rd call guy hung up or line dropped after and hour, guy I spoke to still not resolved issue and didn't seem to understand the companies business. 4th lady sounded better said guy 3 was completely incorrect (i said so how do i trust you if 2 people say completely opposite answers). Requested a call back to my complaint over customer service issues but hoping to get someone who knows. Around 2hrs on call all advisers going away to ask there advisers

19. Januar 2026
Bewertung ohne vorherige Einladung
Zenith Insurance-Logo

Antwort von Zenith Insurance

Hi John,

I'm sorry to hear about the issues you have been having with our customer services team. Please can you email your policy details over to social@zenithinsurance-bisl.co.uk so we can try and assist you further.

Kirsty

Bewertet mit 5 von 5 Sternen

Easy and Helpful

Very easy and straight forward to get a quote and very helpful and clear when I phoned to ask some questions.

17. Januar 2026
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Antwort von Zenith Insurance

Hi Stephen,

It's fantastic to hear you found it straightforward getting a quotation with ourselves!

Kirsty

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr