Booking process not straightforward as slots are shown on days when testing does not even take place but this was sorted out fairly quickly. Providing the blood sample itself was very good with some l... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I book at least once per month sometimes twice per month for private testing and appointment always fitted to my diary and results back rapidly amazing service as always!
First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results withou... Mehr ansehen
Unternehmen hat geantwortet
Website relatively easy to navigate and make decisions on purchase. Any and all emails replied to quickly and with relevant answers to questions. Telephone call from the doctor within hours of requ... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Your Sexual Health Limited delivers comprehensive sexual health testing across the UK, offering discreet home STI test kits, private clinic visits, and home nurse appointments for convenient, personalised care. All testing is supported by accredited laboratory analysis with fast turnaround times. Every positive result includes a free GP consultation, giving you access to expert medical guidance without additional cost. Our mission is to make STI testing easy, confidential, and accessible, with trusted nationwide support.
Kontaktinformationen
Cheadle Place , SK8 2JX, Cheadle , Vereinigtes Königreich
- 0161 660 2599
- info@yoursexualhealth.co.uk
- yoursexualhealth.co.uk
4.6
Hervorragend
77 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great experience
Responsive customer support. Excellent instructions. Rapid results. Good website.
29. Januar 2026
Antwort von YourSexualHealth
Dear Mr Patel
Thank you very much for taking the time to leave a review.
We very pleased to hear that you found our customer support responsive, and also that you received clear instructions along with rapid results.
Once again, thank you for your feedback.
Kindest regards
Your Sexual Health
Excellent service
Excellent service. The staff were friendly, helpful and reassuring. The turnaround time for results was very quick.
29. Januar 2026
Antwort von YourSexualHealth
Dear Dave,
Thank you very much for taking the time to leave a review.
We’re pleased to hear that you found our team friendly, helpful, and reassuring. We understand that testing can be an anxious experience for some people, and we’re glad we could help put you at ease.
Thank you once again.
Kindest regards,
Your Sexual Health Team
Good discrete service
Good discrete service, quick turnaround in results, overall good service
29. Januar 2026
Antwort von YourSexualHealth
Dear Andrew,
Thank you very much for taking the time to leave a review.
We’re delighted to hear that you were pleased with our service, particularly the discretion and quick turnaround.
Thank you again for your kind feedback.
Kind regards,
Your Sexual Health
Fast and reliable
I used Sexual Health for a full STD test required for my travel visa and attended their Manchester location. The booking process was simple, communication was clear, and my results were delivered quickly, which was essential for my visa application. Everything was handled efficiently and professionally from start to finish. I’d recommend their service to anyone needing reliable testing with a fast turnaround.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von YourSexualHealth
Dear Becky,
Thank you very much for taking the time to leave a review.
We are pleased to hear that you were happy with our service and that we were able to accommodate your time-critical results.
Once again, thank you for your kind feedback.
Kind regards,
Your Sexual Health
I’ve worked with YSH for many years and…
I’ve worked with YSH for many years and have consistently found them to be professional, reliable, and easy to work with. They deliver excellent work and are a genuine asset to our industry. YSH continually demonstrates a strong commitment to supporting the industry and responding to its evolving needs, which sets them apart as a trusted and valued partner.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von YourSexualHealth
Dear Mark
Thank you so much for the kind words and for working with us over the years. We really appreciate your support and are glad to hear that our work and approach have made a positive impact. It’s been great collaborating with you, and we look forward to continuing to support the industry together.
Kind regards
Your Sexual Health
Antwort von YourSexualHealth
Dear Paul
Thank you for taking the time to write a review.
We are very pleased to hear that you were satisfied with the service provided.
Once again, thank you for your kind feedback.
Kind regards
Your Sexual Health
100%recomended
100%recomended, Friendly service and clear communication. I’m very satisfied.
12. Januar 2026
Antwort von YourSexualHealth
Dear Harvinder,
Thank you for taking the time to write a review.
We are very pleased to hear that you were satisfied, especially with our friendly service and clear communication.
Once again, thank you for your kind feedback.
Kind regards,
Your Sexual Health
First time but not the last time
First time I've used this company. Really friendly, professional and knowledgeable. Speedy service too! Reassured that they use a UKAS regulated laboratory so happy that I have accurate results without corners being cut. Very pleased to have found this service and will 100% use again. Thanks!
9. Januar 2026
Antwort von YourSexualHealth
Dear Jonathan,
Thank you very much for taking the time to leave us a review.
We’re delighted to hear that you were happy with our service and we look forward to assisting you again in the future.
Kind regards,
Your Sexual Health
Antwort von YourSexualHealth
Dear Ian
Thank you for taking the time to leave a review and we are very happy to hear that you were pleased with the service.
Once again, thank you!
Your Sexual Health
Went for most expensive sexual…
Went for most expensive sexual infection check of 495£ and I was asking is just a blood and urine required for it for a better result ? I was expecting a swab as well because I wasn't well, I couldn't walk from pain. I was told that's more then enough. But the results came all negative with a bottom sentence " we recommend a swab for better results" Realy? I'm disappointed of this service. Highly not recommended to anyone.
29. Dezember 2025
Antwort von YourSexualHealth
Dear Iulian,
Thank you for taking the time to leave a review, and we’re genuinely sorry to hear how unwell and disappointed you felt during this experience. We understand how distressing this must have been.
Our tests are designed to be clinically appropriate based on the information available at the time of booking. At the time of booking and during our follow-up, no symptoms were reported to our team that would have indicated the need for swab testing.
In cases where symptoms are present, swab testing may be recommended to ensure the most appropriate assessment, which is why further testing may sometimes be advised in a results report.
We appreciate that this can feel frustrating, especially when expectations differ, and we’re sorry that your experience did not meet your expectations. We would very much welcome the opportunity to review your case in detail and advise on the most suitable next steps.
Please contact our clinical support team on 0161 660 2599 or info@yoursexualhealth.co.uk
so we can look into this properly and help further.
Antwort von YourSexualHealth
Dear Carl
Thank you very much for taking the time to review our business.
We are thrilled that you were happy with the service that you received.
Once again, thank you!
Your Sexual Health
Amazing fast and great communication…
Amazing fast and great communication thank you
19. Dezember 2025
Antwort von YourSexualHealth
Dear A C
Thank you very much for taking the time to review our business.
We are so pleased that you were happy with the service received and really appreciate the feedback.
Once again, thank you!
Your Sexual Health
Five stars all for Julie
Five stars all for Julie. I always have the same wonderful person help with booking and responding to my emails and it makes YSH the best place to go for that reason only!
9. Dezember 2025
Antwort von YourSexualHealth
Dear Holly
Thank you very much for taking the time to review our business.
We will ensure that your feedback is passed on to Julie who will be thrilled.
Once again, thank you!
Your Sexual Health
Antwort von YourSexualHealth
Dear Louise
Thank you very much for taking the time to review our business.
We are thrilled that you are happy with the service, and thank you for your continued support.
Once again, many thanks
Your Sexual Health
Antwort von YourSexualHealth
Dear Mich Marie
Thank you very much for taking the time to review our business.
We are thrilled that you were happy with the service.
Once again, many thanks.
Your Sexual Health
Very good service
10. Dezember 2025
Antwort von YourSexualHealth
Dear Palwinder
Thank you very much for taking the time to review our business and we are thrilled to hear that you were happy with the service received.
Thank you once again, Your Sexual Health
Absolutely amazing service
Absolutely amazing service, I was seen to quickly. All my worries and concerns was sorted ASAP and I would highly recommend them
9. Dezember 2025
Antwort von YourSexualHealth
Dear Dimitri Shadow
Thank you so much for taking the time to review our business and we are thrilled that you were happy with the service.
Thanks again, Your Sexual Health
This company is an absolute joke. Avoid
This company is an absolute joke and borderline criminal. If you book a test with them they will take £400 off you for a clinic appointment and ask you your preferred dates. When theae dates are not available you are then at a total loss and have to battle with them to get your money back… WHO DOES THIS !!! Just have a booking process which is live to you availability just like everyone else on this planet does! What a waste of everyones time!!!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von YourSexualHealth
Dear geosea
Thank you for taking the time to review our business and we are very sorry that you are unhappy with the service.
Since we work with partner clinics it is impossible to have live access to each individual clinic diary online, and we do ask that you contact us by telephone or email if you wish to confirm appointment details prior to booking and paying.
You were offered an appointment on your preferred dates at an alternative clinic in Cambridge, but you opted to take a refund.
You requested a refund at 00.21 and your refund was processed at 08.00 on the same morning.
Your email trail on Saturday 6th December between 00:21 - 01:16 was unacceptable. We will not tolerate abusive behaviour.
Kindest regards
Your Sexual Health
Top service, Caring team and very helpful. Definitely recommend.
Amazing service and I totally appreciate their help throughout. The service is very easy to use and everything is organised with clear communication. Once the samples reach the lab, the turnaround time is impressive, within one day as specified for the test I wanted.
Special thank you to Julie, very professional and really grateful for the time and dedication to process my order through and even updated me on weekends to reassure me of progress.
Really genuine team and they honestly care and are there there to provide you with the best service. I’m only one customer of thousands so totally appreciate the time and effort they put into my order.
Definitely recommend and will be back to use the services again for sure.
9. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von YourSexualHealth
Dear S W
Thank you so very much for taking the time to review YSH.
We appreciate the feedback and will pass on your comments to the team.
Thanks again,
YSH
Following my previous review,Mr Smith
Following my previous review,Mr Smith , neither my son , wife or myself have been contacted by these scammers but they clearly have our contact numbers and email as we have requested through email for a full refund with still no response. Complete radio silence as expected from scammers. On further investigation the payment my son made up front of £195 went to a company called BM Services. All the none actions and zero response points to scam . Avoid at all costs . Mr. Smith Northampton
25. August 2024
Bewertung ohne vorherige Einladung
Antwort von YourSexualHealth
Dear Mr Smith, following your two negative reviews we did talk at 17.23 on 28.08.24 whereby it was confirmed that a refund was processed this morning and we have even offered a free test by way of an apology.
We are not scammers, we do care and are very sorry for the stress caused to your family.
If you are unhappy with the outcome of our conversation, may we politely ask you to contact us directly rather than repeatedly upload negative reviews.
Kindest regards]
]Your Sexual Health
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