Good morning, just a quick reflection on my experience with Zenith. I've been hopping on and off the website for some time, trying to make a decision. Layout and usability of the site made it real... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just wanted to give a shout out to Thomas Quinn, its been my first experience with Zenith and ordering a car and he couldn't of been more helpful. Prompt with responses and really informative making t... Mehr ansehen
Unternehmen hat geantwortet
Company car through Zenith, brand new Audi Q4 lasted 4 weeks before it broke down, now been in the local Audi Dealer for 6 weeks, no parts in the UK or Germany to fix it and no idea when the parts w... Mehr ansehen
Unternehmen hat geantwortet
Fantastic support from the team regarding delivery timelines thank you. The website was also great to use and easy to understand!
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Kontaktinformationen
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Vereinigtes Königreich
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4.2
Gut
1557 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Reviewing the options for cars
Reviewing the options for cars, and ordering a new car was very easy through the internet pages. Communications with the customer services advisor was also easy and very helpful.
16. März 2026
Antwort von Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy to hear that the ordering process on the portal is easy, along with receiving helpful guidance from our advisors. Jonny@Zenith
Antwort von Zenith Vehicle Contracts
Hi Roy. Thanks for the 5 stars. I am pleased the process is easy and straightforward. Jonny@Zenith
Antwort von Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear you experienced a streamlined and efficient process. Jonny@Zenith
A very unhelpful sales team
For ordering a new car to replace my current car with Zenith, I got literally no help at all from the sales team even after many emails and phone calls. It seems they only help with easy options. A very unhelpful sales team. I wouldn't recommend them at all.
12. März 2026
Antwort von Zenith Vehicle Contracts
Hi KP. I am so sorry to hear that you have not been able to receive the assistance you needed from our sales team. Please can you drop me an email on complaints@zenith.co.uk with your employee details, with a brief summary of any correspondence you have. I will raise this for action to obtain the assistance you require. Jonny@Zenith
Delight
Very helpful informative, answered questions quickly and clearly - Made the experience very easy so far
9. März 2026
Antwort von Zenith Vehicle Contracts
Hi Nina, thanks for 5 stars! Pleased to hear you were happy with the service! Michelle@Zenith
Malakhi answered all my questions and…
Malakhi answered all my questions and was very helpful
16. März 2026
Antwort von Zenith Vehicle Contracts
Hi Kevin, thanks for the 5 stars and the positive feedback. I will ensure the feedback is passed on! Michelle@Zenith
Staff on the phone are very helpful and…
Staff on the phone are very helpful and the site is easy to use
12. März 2026
Antwort von Zenith Vehicle Contracts
Hi there, happy to hear you found our colleagues helpful and the site easy to use. Michelle@Zenith
zenith ordering process
great site & easy to navigate
good selection of cars
speedy reply with quote
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Vehicle Contracts
Hi Andy, thanks for your positive feedback. It's always good to hear! Michelle@Zenith
Anna was really helpful and solved my…
Anna was really helpful and solved my query in one phone call - thank you
12. März 2026
Antwort von Zenith Vehicle Contracts
Hi there and thank you for the 5 star feedback. I am so happy Anna assisted and solved your query at the first point of contact. I will pass this along to her. Jonny@Zenith
Excellent customer service
12. März 2026
Antwort von Zenith Vehicle Contracts
Hi Hannah, thank you so much for the 5 star review! Kind regards, Roisin@Zenith
Antwort von Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know we were helpful and it was a quick turnaround. Ian@Zenith
Easy to process and search
Easy to process and search. Marked down purely as the cost seems really attractive at face value then you notice its gross. Overall good experience though.
9. März 2026
Antwort von Zenith Vehicle Contracts
Hi! Thank you for your review, we appreciate the feedback provided! Sam@Zenith
Lack of trust in the Zenith Team
My concern is not about the Zenith tool interface but the fact that the Zenith team didn't recognised I will need to renew my car in June and therefore has not sent me any reminders or information regarding the renewal. Even after I prompted your team, I still haven't received anything!
7. März 2026
Antwort von Zenith Vehicle Contracts
Good Afternoon, We are sorry to hear you did not receive the communications which you had requested. If you could please email us at complaints@zenith.co.uk we will review this further. Sam@Zenith
really easy and straight forward to use.
8. März 2026
Antwort von Zenith Vehicle Contracts
Hi! Thank you for your review and 5 stars! We are glad to hear your feedback! Sam@Zenith
Shocking experience
Shocking experience. Your not covered by normal trading standards through a work scheme, so they use this to give absolutely horrendous customer service, a car which breaks down repeatedly and absolutely no support.
A brand new car received from them has had 5 faults in the first year and they refuse to take it back (including not getting off the truck at the very start)
On 4 seperate occasions of having the car this year, they said the garage was ready to receive it and it wasnt.
Trying to replace 2 tyres, has taken an entire sunday to try and organise, still without success.
Would highly recommend avoiding dealing with them at all costs.
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Vehicle Contracts
Good Afternoon, We are sorry to hear you have been dissatisfied with our services. We have requested further information so we can review further, alternatively please email us at complaints@zenith.co.uk. Sam@Zenith
A nice and easy process
A nice and easy process, there was no need to call customer service for anything at all, I was comfortable in completing the process, and would highly recommend to anybody.
13. Februar 2026
Antwort von Zenith Vehicle Contracts
Good Afternoon, Thank you for your review and 5 stars, we are happy to hear of your feedback! Sam@Zenith
Chris Hetherington has been an absolute…
Chris Hetherington has been an absolute legend, extremely helpful and made the the entire process very enjoyable and smooth!
5. März 2026
Antwort von Zenith Vehicle Contracts
Hi there, thanks for the 5 stars and the lovely feedback for Chris! I will ensure the feedback is passed on to both Chris and his manager. Michelle@Zenith
Antwort von Zenith Vehicle Contracts
Hi Andrew, thanks for the 5 stars. Pleased to hear you were happy with the process! Michelle@Zenith
Good customer service
Had a call from Chris - really helpful in the requote as a few issues on the portal
2. März 2026
Antwort von Zenith Vehicle Contracts
Hi Matt, thanks for the 5 stars and positive feedback! Will ensure this is passed on to Chris. Michelle@Zenith
Website needs work a bit
Website didn't work so had to call up which was frustrating but otherwise the person I spoke to was helpful and friendly. Could do with an update though as it's been a week since I submitted the order.
23. Februar 2026
Antwort von Zenith Vehicle Contracts
Hi Tim, sorry to hear you experienced issues with our website and had to call instead. Although, I’m pleased to hear that our team member was friendly and helpful when you got through. Regarding your order, please feel free to reach out to your account team directly to request an update, or please contact us at complaints@zenith.co.uk with your order details and we will pass on to the team to reach out. Michelle@Zenith
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.