Good morning, just a quick reflection on my experience with Zenith. I've been hopping on and off the website for some time, trying to make a decision. Layout and usability of the site made it real... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Poor service for start to delivery. Ordered a used car. Delivery of car was particularly poor. Car was not prepared at all. Zenith did provide compensation which was not at a level I was happy with.... Mehr ansehen
Just wanted to give a shout out to Thomas Quinn, its been my first experience with Zenith and ordering a car and he couldn't of been more helpful. Prompt with responses and really informative making t... Mehr ansehen
Unternehmen hat geantwortet
The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Kontaktinformationen
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Vereinigtes Königreich
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4.2
Gut
1560 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to follow process
Easy to follow process, was able to find the right vehicle for my needs. The ability to search for already available cars was very helpful as it meant a reduced wait for the delivery.
6. Februar 2026
Antwort von Zenith Vehicle Contracts
Hi Adrian, thanks for the 5 stars! I’m really pleased to hear that you found the process easy to follow and were able to select a vehicle that suited your needs. It’s great to know that the option to search for cars already available was helpful and allowed you to benefit from a reduced delivery wait time.
We appreciate your comments and are glad the experience worked well for you. Michelle@Zenith
Very easy process
12. Februar 2026
Antwort von Zenith Vehicle Contracts
Hi Alex, pleased to hear you found the process easy! Michelle@Zenith
Antwort von Zenith Vehicle Contracts
Hi Phil, sorry to hear this. I can see you are in conversations with the team but if we can be of any further assistance, please contact us at complaints@zenith.co.uk. Thanks, Michelle@Zenith
Easy to do and follow
11. Februar 2026
Antwort von Zenith Vehicle Contracts
Hi Hayley, Thank you so much for the positive review, its great to hear you found the process straight forwards. Kind regards, Roisin@Zenith
Process went really smoothly
Process went really smoothly, look forward to seeing my car.
10. Februar 2026
Antwort von Zenith Vehicle Contracts
Hi Keith, thanks for the 5 stars. Glad the process was smooth for you. Enjoy your new car! Michelle@Zenith
Fast efficient service
Fast efficient service, noted all my requirements and responded quickly, even when I needed last minute changes to my request.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Vehicle Contracts
Thanks for the 5 stars! Glad we were able to help you with the changes quickly! Ian@Zenith
Very easy to do
8. Februar 2026
Antwort von Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know you found it easy! Ian@Zenith
Really easy to select and process…
Really easy to select and process orders through the portal
6. Februar 2026
Antwort von Zenith Vehicle Contracts
Thanks for the 5 stars! We are glad you found the process easy! Ian@Zenith
Antwort von Zenith Vehicle Contracts
Hi Simon, thanks for the 5 stars and positive feedback. It's always good to hear! Michelle@Zenith
Quick resolution on slight issue with…
Quick resolution on slight issue with car order.
4. Februar 2026
Antwort von Zenith Vehicle Contracts
Hi Mark, pleased to hear you had a quick resolution and thanks for the 5 stars! Michelle@Zenith
very smooth order process
4. Februar 2026
Antwort von Zenith Vehicle Contracts
Hi Mohammed, thanks for the positive feedback and 5 stars! It's always good to hear. Michelle@Zenith
Antwort von Zenith Vehicle Contracts
Hi Mark, thanks for the 5 stars and positive feedback - it's great to hear! Michelle@Zenith
I sent an email 4 weeks ago asking for…
I sent an email 4 weeks ago asking for a price on two different cars and haven't even received a reply.
30. Januar 2026
Antwort von Zenith Vehicle Contracts
Hi Chris, thank you for the feedback. I'm sorry you haven't received a response. I have chased this up with the team. Michelle@Zenith
Fluidity round the site + 2 dev points.
Fluidity round the site.
Couple of things for improviement:
1) When you filter and click into a car, enusre the filter is still on when you click 'back'. There some occasions the filter was removed.
2) Have vehicle information/spec immediately available when clicking onto a car.
29. Januar 2026
Antwort von Zenith Vehicle Contracts
Hi Chris. Thank you for taking the time to provide this feedback. We are always open to hearing views on how we can improve usability, so thank you for sharing this and I will relay this to the relevant team. Jonny@Zenith
Great Customer Service
Great customer service. I asked lots of questions and the responses have been quick and informative.
27. Januar 2026
Antwort von Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know we provided you with great customer service and all your questions we're answered! Ian@Zenith
Everything was really easy.
20. Januar 2026
Antwort von Zenith Vehicle Contracts
Thank you for the 5 stars! We're glad to know it was easy! Ian@Zenith
Sometime the portal is slow it can take…
Sometime the portal is slow it can take 3 or 4 times to get to where you need to go
27. Januar 2026
Antwort von Zenith Vehicle Contracts
Thank you for the 4 stars! I will feedback to the relevant team regarding the portal speed. Ian@Zenith
Zenith had a great choice of Cars…
Zenith had a great choice of Cars available, the pricing options were clear and the entire process was really simple.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Zenith Vehicle Contracts
Hi Chris and thank you for the 5 stars! I am pleased to hear of the great selection, with clear pricing options and an entirely simple process. Jonny@Zenith
Sarah Mellor's help through the whole…
Sarah Mellor's help through the whole process ....brilliant
17. Januar 2026
Antwort von Zenith Vehicle Contracts
Hi Ryan and thank you for the 5 star feedback. I am pleased to hear that Sarah has provided assistance throughout the process. Jonny@Zenith
Interface needs work.
The interface for selecting and comparing cars is clunky and difficult to get all the information with the way the screens pop up rather than being all there for you to see.
25. Januar 2026
Antwort von Zenith Vehicle Contracts
Hi John. Thank you for taking the time to provide this feedback. We continuously seek improvement in the usability of our website, so thank you for letting us know where things could be improved. I will pass this along for future development. Jonny@Zenith
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.