i’ve used ZAVVI australia for my british blu rays and 4k’s for a few years . They package better than amazon UK and the prices are competitive . Many titles from Amazon UK are forbidden to be sen... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The classic original t-shirt I was after. Only after I placed the order though did I see that it was coming from England! But didn't take too long. It arrived today, ideal colours and material, com... Mehr ansehen
Unternehmen hat geantwortet
I have been collecting and buying collectables in Australia for over 30 years. I have stayed away from ZAVVI due to reviews and comments by other collector:s. I thought I would try myself as they had... Mehr ansehen
Unternehmen hat geantwortet
This is my second order placed with the Zavvi group, and I have to say the experience is improving. Based upon my buying history - an avowed taste for Stranger Things merchandise - I received a recomm... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Vereinigtes Königreich
- www.zavvi.com.au
3.7
Akzeptabel
4196 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have no idea where my order is
I have no idea where my order is, and it’s not going to be here for Christmas. It looks like it’s gone from the Uk to the USA , and I’m in NZ
3. Dezember 2025
Antwort von Zavvi
Hello Melissa
Thank you for leaving your review.
I am sorry to hear about this issue. I have referred this to the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kayleigh
Delivery experience
The item was easy to find and easy to process the order to final payment. The updates were reliable from start point to delivery of item.
27. November 2025
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Its great that I was able to buy…
Its great that I was able to buy optical media from Australia, but there was no Afterpay like there was in the past.
19. Dezember 2025
Antwort von Zavvi
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Deck The Halls With Nothing
It's been eight days and they still haven't shipped my package. Definitely not what you want for Christmas
10. Dezember 2025
Antwort von Zavvi
Hello Hollow
Thank you for leaving your review.
I am sorry to hear about this issue. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
Still waiting for my Oder to arrive
Still waiting for my Oder to arrive. Stressed as Xmas present for grandson
29. November 2025
Antwort von Zavvi
Hello Sue
Thank you for leaving your review.
I am sorry to hear about this issue. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
Disappointed
I haven’t been provided with updates on my order and I’m unable to track. From what I do know it hasn’t been dispatched almost 2 weeks after ordering.
7. Dezember 2025
Antwort von Zavvi
Hello Kirsten,
Thank you for leaving your review.
I am sorry to hear about this issue. I have raised this with the relevant team, who will contact you directly to assist further in due course.
Kind Regards,
Kay
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
6 weeks and still nothing
Ordered on the 8th of November, apparently dispatched on the 11th, still hasn't arrived over a month later. When I contacted them on the 26th they responded that the issue was with the shipping company (postnl) and provided a tracking number, only postnl has no record of the tracking number at all. 3 weeks later, still nothing, and now they won't even respond to enquiries. They have cooked their google business profile so that people cant leave reviews there, no doubt because this terrible experience is common when people order through Zavvi. If the goods don't arrive soon I will have to pursue it further. So far seems like they took the money and ran. Scam.
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello Will,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
product not sent or received
product not sent or received. No response from messages to their help area
5. Dezember 2025
Antwort von Zavvi
Hello Sallie,
Thank you for leaving your review.
I am sorry to hear about this issue. I have logged this with the relevant team who will contact you to assist further in due course.
Kind Regards,
Kayleigh
Antwort von Zavvi
Hello Jo,
Thank you for leaving your review.
I am sorry to hear about this issue. I have logged this with the relevant team who will contact you to assist further in due course.
Kind Regards,
Kayleigh
Received order in good time and happy…
Received order in good time and happy with product
15. Dezember 2025
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwort von Zavvi
Hi Nicole,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.
Kind Regards,
Stephen
Absoulte con of a website
Absoulte con of a website. I ordered a dinosaur for my son for Xmas it still hadn't arrived I have emailed and just get a generic email back. Now I have tried to cancel the email I don't even get a reply. You keep the money I will not be buying from here again can artist
Order no 725611743 i want to cancel it
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hi Charlotte,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Stephen
Worst delivery of all time
I’m giving this a 2 but not related to product as I have not received yet. With .com.au at the end I assumed it was in Australia and I would receive it quickly. I was given 25 November as the delivery latest time. It is now 12 December and I still don’t have a tracking number and it’s coming from UK. I have contacted them they’ve said it’s dispatched but that was about 2 weeks ago. This is a Christmas present so if it takes any longer there’s no point if the purchase.
EDIT: Hi Zaavi it’s nice to see your fast response on here but I’m still waiting for your reply from my second email I wrote before I wrote this review so if you could kindly prioritise that over reviews thank you.
UPDATE: they admitted that it is lost but still as of 3/12/2026 STILL NO REFUND RECEIVED!!!!
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello Sarah
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Disappointed Customer Service
I have tried to contact Zavvi with much difficulty, messaged them via FB 48 hrs later still no response, messaged them via their site but no response same timeframe as message, so disappointing as I have been a red carpet customer for many years, I am unable to find a contact telephone number for them so
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello LY,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Terrible Customer Service
Made an order over a week ago and it is still showing as 'processing', I have sent 3 separate emails to track this order and not had any replies! This is a gift for Christmas so I want confirmation on whether it will be arriving in time but there is just radio silence. They are quick to take your money but can't be bothered to help you once they have got what they wanted!
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello Amy,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
I have placed an order days ago which…
I have placed an order days ago which is still yet to be dispatched despite it saying 1-3 days delivery on their website. Raised a support ticket, waiting the advised 24 hours, nothing - again raised another and nothing again? Please respond to customers to keep them updated? Should we look to progress with our credit card company that this is not legitimate?
UPDATE: Thanks for your reply, would love a response about the product delivery ASAP 🙏
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, we will investigate your issue and will send a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Zavvi
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Great titles ,easy checkout
7. Dezember 2025
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The quality of service is always…
The quality of service is always commendable. I've been a customer for well over a decade, and satisfaction is very high. Cheers!
6. Dezember 2025
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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