i’ve used ZAVVI australia for my british blu rays and 4k’s for a few years . They package better than amazon UK and the prices are competitive . Many titles from Amazon UK are forbidden to be sen... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The classic original t-shirt I was after. Only after I placed the order though did I see that it was coming from England! But didn't take too long. It arrived today, ideal colours and material, com... Mehr ansehen
Unternehmen hat geantwortet
You allow third party merchants to have popups when order confirmation button is clicked. You allow them to make unauthorised charges to customers cards for shit I didnt want OR AUTHORISE. all your it... Mehr ansehen
Unternehmen hat geantwortet
This is my second order placed with the Zavvi group, and I have to say the experience is improving. Based upon my buying history - an avowed taste for Stranger Things merchandise - I received a recomm... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Vereinigtes Königreich
- www.zavvi.com.au
3.8
Gut
4191 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered this product on 9th December…
I ordered this product on 9th December and it still hasn’t not arrived. Apparently you are out of stock and do t know when you’ll get more in. I’ve emailed but you do t even respond.
I am very disappointed and want my money back!
9. Dezember 2025
Antwort von Zavvi
Hi,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
Your details have been passed on to the relevant team who will look into this issue for you and will look to contact you as soon as possible with further information.
Kind Regards,
Sam
Easy to navigate the site
13. Februar 2026
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
…no worries
had no probems with my zavvi orders and you get updates about your package
12. Februar 2026
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
These guys are great
These guys are great. Fast, reliable delivery.
Great products. Thanks again.
V. V. Doom
19. November 2025
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Fantastic service
10. Februar 2026
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Zavvi
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards
Sue
Antwort von Zavvi
Hello Gabrielle
Thank you for leaving your review.
I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
Great For Merchandise
A fantastic place to get your memorabilia. A very good range. Fantastic steel books 4Ks, T shirts you name it they have it.
11. Oktober 2025
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Not an Australian Company
Buyers this is not an Australian company, ordered 3 items in November 2025 for Christmas gifts and they arrived staggered with the last one arriving early January 2026, THE 3 STARS ARE FOR THE QUALITY OF THE PRODUCT ONLY
29. November 2025
Antwort von Zavvi
Hello,
Thank you for taking the time to leave a review. We truly value and appreciate your feedback.
We are always striving to improve your shopping experience, and we wouldn’t be able to do this without your valuable comments.
Please don’t hesitate to contact us if you have any further questions or queries — we’ll be more than happy to assist.
Kind regards,
Sue
i’ve used ZAVVI australia for my Blu Rays
i’ve used ZAVVI australia for my british blu rays and 4k’s for a few years .
They package better than amazon UK and the prices are competitive . Many titles from Amazon UK are forbidden to be sent to australia , noxious c^^ s that they are so i’ve given up on amazon UK
Sam and Carmine and the team are responsive to emails and my usual plethora of stupid questions
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Incorrectly Labeled T-Shirt
I ordered two items and one of the items I ordered was NOT the item delivered.
One item I ordered was a T-shirt "ALIEN CLOSE UP UNISEX T-SHIRT - BLACK"
The item delivered was a "STRANGER THINGS - VECNA" T-Shirt.
The problem is that the shirt I received does in fact have "ALIEN CLOSE UP UNISEX T-SHIRT - BLACK" sticker on the tag, so this item was labeled incorrectly.
18. Dezember 2025
Antwort von Zavvi
Hello Eric
Thank you for leaving your review.
I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
Still waiting for order and reply as to…
Still waiting for order and reply as to the whereabouts of order.
10. Dezember 2025
Antwort von Zavvi
Hello Leanne
Thank you for leaving your review.
I am sorry to hear about this experience. I have raised this with the relevant team, who will contact you to assist further in due course.
Kind Regards,
Kay
No Communication - No Refund
I placed an order on 7th December 2025 which on the site stated 3 to 5 days express shipping.
I also thought I was ordering from an Australian site (zavvi.com.au) only to realize later it was shipped from the UK.
On 10th December when I realized it wasn't going to arrive in time I emailed and cancelled.
I received an acknowledgement of my cancellation from Lisa on 12th December 2025 and stating if money had been taken from my credit card it would be refunded in 3 to 5 working days.
I followed up with an email on 4th January 2026 requesting my refund - NO REPLY.
I followed up again with an email on 10th January 2026 requesting my refund - NO REPLY.
On 14th January 2026 I received an email stating my product had been shipped by Royal Mail - I DON'T WANT IT.
Oh, and guess what it has now arrived, and I will not be returning at my expense.
I did receive the generic email from Zavvi on Trustpilot stating they could not find my account.
I do have 2x different email addresses and I may have linked to the incorrect email address but then apparently, I have cancelled one on my accounts on Trustpilot so let's try again.
Fingers crossed.
7. Dezember 2025
Antwort von Zavvi
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, we will investigate your issue and will send a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Zavvi
Poor customer service
Poor customer service, very slow responses. Placed an order on 3rd Dec and waiting on it and when asking about refund they’ve said can’t refund as the item is processed order. Very disappointing service overall and won’t recommend this company to anyone.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now passed this over to our customer care team to be reviewed further , once they have done this they will contact through your account.
Thanks,
Sam
Your promotion codes don't work and I…
Your promotion codes don't work and I am suspicious of your advising "Region Free" for this Blu-Ray set. I may be wrong - but you are the only vendor selling this set Region Free. All the others are locked to Region A.
18. Januar 2026
Antwort von Zavvi
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
I placed my order 3rd of January
I placed my order 3rd of January, I sent them a message asking for an update on 13th of January and still got no response. Just asking for a time frame cause the person I’m giving the shirt to will soon be gone. I guess they really are terrible on service.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello
Thank you for leaving your review.
I am sorry to hear about this experience. I have referred this to our Customer Care team who will review this and contact you to assist further in due course.
Kind Regards,
Sam
Very happy with previous orders
Very happy with previous orders, kept up to date, sometimes the only place for steelbook 4k.
14. Januar 2026
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Good search capabilities so it’s easy…
Good search capabilities so it’s easy to find 4k titles and different online payment methods that enhance the speed of ordering. Titles can be found that are not available in other competitive stores.
Got my orders today. Despite WA not SA entered on the tracking address.
From UK to South Australia about 2 weeks.All in fantastic condition.
Couldn’t be happier.
13. Januar 2026
Antwort von Zavvi
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
No Communication or Refund.
I placed an order prior to Christmas and on 10th December when I realized it wasn't going to arrive in time I emailed and cancelled.
I received an acknowledgement of my cancellation from Lisa on 12th December 2025 and stating if money had been taken from my credit card it would be refunded in 3 to 5 working days.
I followed up with an email on 4th January, 2026 requesting my refund - NO REPLY.
I followed up again with an email on 10th January, 2026 requesting my refund - NO REPLY.
Today is 14th January, 2026 and I receive an email stating my product has been shipped by Royal Mail - I DON'T WANT IT.
I feel like I am getting radio silence.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Zavvi
Hello Lynette
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
So funktioniert Trustpilot
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